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Reviews of Lotus Seaview Beach Resort

3.5 out of 5
Lotus Seaview Beach Resort
Lot 1272 Tanjung Punggai, Bandar Penawar, Johor

Reviews

8.6

Excellent

Rating 10 - Excellent. 29 out of 59 reviews" "
Rating 8 - Good. 23 out of 59 reviews" "
Rating 6 - Okay. 3 out of 59 reviews" "
Rating 4 - Poor. 2 out of 59 reviews" "
Rating 2 - Terrible. 2 out of 59 reviews" "

9.0/10

Cleanliness

8.8/10

Staff & service

8.0/10

Amenities

8.6/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Chui Tee

Stayed 2 nights in Jul 2023
Response from Lotus Seaview Team on 25 Jul 2023
Dear Mr/ Mrs Chui Tee,Thank you for choosing Lotus Seaview Beach Resort as your preferred holiday destination. We are truly delighted that you have enjoyed your stay with us and thanks a million for your kind and inspiring compliments, we’ll surely share your comments with our associates and will strive to deliver consistent and quality services to all our guests’.We look forward to welcome you and your family again and rest assured you’ll have a memorable experience staying with us.Have an Awesome Day,Thank you & be wellTEAM,Lotus Seaview Beach Resort

10/10 Excellent

Ling

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Relax place to stay. Keep up
Stayed 1 night in Dec 2022
Response from Lotus Seaview Team on 31 Jan 2023
Dear Mr/ Mrs LingThank you for choosing Lotus Desaru Beach Resort & Spa as your preferred holiday destination. We are truly delighted that you have enjoyed your stay with us and thanks a million for your kind and inspiring compliments, we’ll surely share your comments with our associates and will strive to deliver consistent and quality services to all our guests’.We look forward to welcome you and your family again and rest assured you’ll have a memorable experience staying with us.Have an Awesome Day,Thank you & be wellTEAM,Lotus Seaview Beach Resort & Spa

10/10 Excellent

Nik

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

2/10 Terrible

Justin

Stayed 1 night in Nov 2022

8/10 Good

Bee Chia

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall clean & convenient.
Stayed 1 night in Sep 2022

10/10 Excellent

sanisah

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
very clean and beautiful
Stayed 1 night in Sep 2022

2/10 Terrible

satadru

Stayed 2 nights in Jul 2022

6/10 Okay

Husaif

Stayed 2 nights in Feb 2022

8/10 Good

Mohd Ismail

Stayed 1 night in Jan 2022

10/10 Excellent

Wan Nurul Hidayah Binti S

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2021

6/10 Okay

Verified traveller

Travelled with family
Nice Place but not Really Well Maintained
The reception was ok though they couldn't speak English or Malay so well. The beach should be cleaned out constantly as rubbish was scattered around the place. Hotel should allow BBQ at own expenses as the buffet dinner served by the hotel was really inedible.
Stayed 1 night in Dec 2021

10/10 Excellent

Nurul Huda

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2021

10/10 Excellent

Mohd Nahar, Kuala Lumpur

Travelled with family
Good facility. Clean room. Nice environment. The beach is beautiful.
Stayed 1 night in Dec 2021

10/10 Excellent

Ahmad Shah

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2021
Response from Aziela on 13 Sept 2021
Thanks for staying with us. We appreciate your feedback!

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2021
Response from Aziela on 3 Jul 2021
Thanks for staying with us. We appreciate your feedback!

8/10 Good

Muhammad Anas

Stayed 1 night in Mar 2021

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Mar 2021

10/10 Excellent

Sezali

Stayed 1 night in Oct 2020

8/10 Good

Ray, Selangor, Malaysia

Business traveller, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall Ok, staying because of work not leisure. Quiet and not too crowded maybe due to the pendemic.
Stayed 1 night in Oct 2020
Response from Aziela on 9 Oct 2020
Dear Mr/Ms Ray, Thank you for the feedback and comments. We appreciate your kind compliments and we are delighted that you had a wonderful experience during your stay. Once again, thank you for your patronage and we hope to see you again!

10/10 Excellent

Reymee, Batu Pahat

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Pantai yang bersih, bilik superior double yang besar.
Stayed 2 nights in Sep 2020
Response from Aziela on 2 Oct 2020
Dear Mr/Ms Reymee, Thank you for the feedback and comments. We appreciate your kind compliments and we are delighted that you had a wonderful experience during your stay. Once again, thank you for your patronage and we hope to see you again!

8/10 Good

Verified traveller

Stayed 1 night in Aug 2020
Response from Aziela on 2 Oct 2020
Dear Valued Guest, Thank you for the feedback and comments. We appreciate your kind compliments and we are delighted that you had a wonderful experience during your stay. Once again, thank you for your patronage and we hope to see you again!

10/10 Excellent

Zuraini

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2020
Response from Aziela on 2 Sept 2020
Dear Ms. Zuraini, Thank you for the feedback and comments. We appreciate your kind compliments and we are delighted that you had a wonderful experience during your stay. Once again, thank you for your patronage and we hope to see you again!

8/10 Good

Mohd Lizan

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2020
Response from Aziela on 2 Sept 2020
Dear Mr. Mohd Lizan, Thank you for the feedback and comments. We appreciate your kind compliments and we are delighted that you had a wonderful experience during your stay. Once again, thank you for your patronage and we hope to see you again!

10/10 Excellent

Verified traveller

Stayed 1 night in Aug 2020
Response from Aziela on 2 Sept 2020
Dear Valued Guest, Thank you for the feedback and comments. We appreciate your kind compliments and we are delighted that you had a wonderful experience during your stay. Once again, thank you for your patronage and we hope to see you again!

8/10 Good

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and nice view hotel. More facilities are provided. All the staffs are friendly 😊 I like. But please do maintenance at toilet. TQ
Stayed 1 night in Aug 2020
Response from Aziela on 2 Sept 2020
Dear Valued Guest, Greetings from Lotus Seaview Beach Resort! Thank you for taking some time to comment and rate us on this site. Your feedback is invaluable to us - as we believe in continuous improvement to provide the best services possible for our guests. It is unfortunate that you had a less than satisfactory experience during your stay. We have looked into the comments you highlighted and forwarded them to the related department. We hope that you will still consider us for your next holiday and it would be our pleasure to host you again! Thank you.

10/10 Excellent

Raziha

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2020
Response from Aziela on 2 Sept 2020
Dear Ms. Raziha, Thank you for the feedback and comments. We appreciate your kind compliments and we are delighted that you had a wonderful experience during your stay. Once again, thank you for your patronage and we hope to see you again!

8/10 Good

Norfaezah

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2020
Response from Aziela on 2 Sept 2020
Dear Ms. Norfaezah, Thank you for the feedback and comments. We appreciate your kind compliments and we are delighted that you had a wonderful experience during your stay. Once again, thank you for your patronage and we hope to see you again!

10/10 Excellent

NUR AIN

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good job
Amazing, all staff friendly, very clean
Stayed 1 night in Jul 2020
Response from Aziela on 2 Sept 2020
Dear Ms. Nurain, Thank you for the feedback and comments. We appreciate your kind compliments and we are delighted that you had a wonderful experience during your stay. Once again, thank you for your patronage and we hope to see you again!

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
Front desk very slow, dont know what is problem maybe system check in/out old version or front desk not familiar
Stayed 1 night in Jun 2020

8/10 Good

Jose Lorenzo

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Thumbs Up.
It was a good stay. Clean room. Service is good and location is good for people who wants to get out of busy, noisy and crowded place. The only thing is you cannot walk on the beach sand since no stair case to go down the beach. The swimming pool is so small, it would be much better if they extend to make it bigger to allocate more people to swim since you cannot swim in the beach too. But food is very good. Service is good too.
Stayed 3 nights in Jan 2020
Response from Aziela on 2 Feb 2020
Dear Valued Guest, Greetings from Lotus Seaview Beach Resort! Thank you for taking some time to comment and rate us on this site. Your feedback is invaluable to us - as we believe in continuous improvement to provide the best services possible for our guests. It is unfortunate that you had a less than satisfactory experience during your stay. We have looked into the comments you highlighted and forwarded them to the related department. We hope that you will still consider us for your next holiday and it would be our pleasure to host you again! Thank you.

8/10 Good

Verified traveller

Stayed 2 nights in Jan 2020
Response from Aziela on 28 Jan 2020
Dear Valued Guest, Thank you for taking some time to comment and rate us on this site. We appreciate your kind compliments.Once again, thank you for your patronage and we hope to see you again!

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was helpful but BBQ is quite expensive for those stay below 10 which is BBQ minimum 10 and max 15 person. Overall ok
Stayed 1 night in Jan 2020
Response from Aziela on 28 Jan 2020
Dear Valued Guest, Greetings from Lotus Seaview Beach Resort! Thank you for taking some time to comment and rate us on this site. Your feedback is invaluable to us - as we believe in continuous improvement to provide the best services possible for our guests. It is unfortunate that you had a less than satisfactory experience during your stay. We have looked into the comments you highlighted and forwarded them to the related department. We hope that you will still consider us for your next holiday and it would be our pleasure to host you again! Thank you.

4/10 Poor

Rahayu

Travelled with family
Disliked: Staff & service, amenities, property conditions & facilities
Not recommend for others
Stayed 1 night in Jan 2020
Response from Aziela on 27 Jan 2020
Dear Ms. Rahayu, Greetings from Lotus Seaview Beach Resort! Thank you for taking some time to comment and rate us on this site. Your feedback is invaluable to us - as we believe in continuous improvement to provide the best services possible for our guests. It is unfortunate that you had a less than satisfactory experience during your stay. We have looked into the comments you highlighted and forwarded them to the related department. We hope that you will still consider us for your next holiday and it would be our pleasure to host you again! Thank you.

4/10 Poor

Rahayu

Travelled with family
Disliked: Staff & service, amenities, property conditions & facilities
Arrived @ 3pm.only get my room @ 5.00pm Room not as per expectation
Stayed 1 night in Jan 2020
Response from Aziela on 27 Jan 2020
Dear Ms. Rahayu, Greetings from Lotus Seaview Beach Resort! Thank you for taking some time to comment and rate us on this site. Your feedback is invaluable to us - as we believe in continuous improvement to provide the best services possible for our guests. It is unfortunate that you had a less than satisfactory experience during your stay. We have looked into the comments you highlighted and forwarded them to the related department. We hope that you will still consider us for your next holiday and it would be our pleasure to host you again! Thank you.

10/10 Excellent

Verified traveller

Travelled with family, Travelled with family and small children, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff so profesional and polite.. Thank you
Stayed 2 nights in Dec 2019
Response from Aziela on 31 Dec 2019
Dear Valued Guest, Thank you for the feedback and comments. We appreciate your kind compliments and we are delighted that you had a wonderful experience during your stay. Once again, thank you for your patronage and we hope to see you again!

8/10 Good

Kok Cheng

Business traveller, Travelled with family
Liked: Cleanliness, staff & service, room comfort
Stay was good. A little dissapointed with the Xmas Dinner, no xmas dishes were served. Only Indian and Chinese food.
Stayed 2 nights in Dec 2019
Response from Aziela on 28 Dec 2019
Dear Mr/Ms Kok Cheng, Greetings from Lotus Seaview Beach Resort! Thank you for taking some time to comment and rate us on this site. Your feedback is invaluable to us - as we believe in continuous improvement to provide the best services possible for our guests. It is unfortunate that you had a less than satisfactory experience during your stay. We have looked into the comments you highlighted and forwarded them to the related department. We hope that you will still consider us for your next holiday and it would be our pleasure to host you again! Thank you.

10/10 Excellent

Verified traveller

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
I like all.!
Stayed 2 nights in Nov 2019
Response from Aziela on 6 Dec 2019
Dear Valued Guest, Thank you for the feedback and comments. We appreciate your kind compliments and we are delighted that you had a wonderful experience during your stay. Once again, thank you for your patronage and we hope to see you again!

10/10 Excellent

Verified traveller

Travelled with family, Travelled with family and small children, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The rooms were uniquely designed. Sea facing units were excellent even though i felt they were very expensive.
Stayed 2 nights in Nov 2019
Response from Aziela on 18 Nov 2019
Dear Valued Guest, Greetings from Lotus Seaview Beach Resort! Thank you for taking some time to comment and rate us on this site. Your feedback is invaluable to us - as we believe in continuous improvement to provide the best services possible for our guests. It is unfortunate that you had a less than satisfactory experience during your stay. We have looked into the comments you highlighted and forwarded them to the related department. We hope that you will still consider us for your next holiday and it would be our pleasure to host you again! Thank you.

8/10 Good

Gladys, Canada

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was right on the beach so we were able to walk and swim. Our room had a nice sea view. If you are looking for a very quiet beach, as we were, this is the place to go. Staff all very friendly and the buffet was great. Pool nice and very clean. 4 staff went out to beach in front of hotel and cleaned up the garbage that washes up everyday. I recommend it for a quiet stay, just make sure you know what room you are booking.Most rooms do not face the ocean, and some do not have outside patios, which was important to us. Luckily it was not a busy week and we were able to change rooms.
Stayed 3 nights in Nov 2019
Response from Aziela on 14 Nov 2019
Dear Ms. Gladys, Thank you for the feedback and comments. We appreciate your kind compliments and we are delighted that you had a wonderful experience during your stay. Once again, thank you for your patronage and we hope to see you again!

10/10 Excellent

Verified traveller

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Good place & enivorement.
Stayed 1 night in Oct 2019
Response from Aziela on 1 Nov 2019
Dear Valued Guest, Thank you for the feedback and comments. We appreciate your kind compliments and we are delighted that you had a wonderful experience during your stay. Once again, thank you for your patronage and we hope to see you again!

8/10 Good

Verified traveller

Stayed 1 night in Oct 2019
Response from Aziela on 28 Dec 2019
Dear Valued Guest, Thank you for the feedback and comments. We appreciate your kind compliments and we are delighted that you had a wonderful experience during your stay. Once again, thank you for your patronage and we hope to see you again!

6/10 Okay

Verified traveller

Travelled with family and small children
Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
Rooms are ok but we expect spacious area as we have 1 king size n single bed in a room... we hardly have space to move. We need to put deposit RM 100 for the room but when we ask for extra pillow they require anotherRM 50 for the deposit. This is the first time i came across a hotel with so much of different deposit for any request!! With that i am not satisfied with the hotel. Other than that am ok
Stayed 1 night in Oct 2019
Response from Aziela on 30 Oct 2019
Dear Valued Guest, Greetings from Lotus Seaview Beach Resort! Thank you for taking some time to comment and rate us on this site. Your feedback is invaluable to us - as we believe in continuous improvement to provide the best services possible for our guests. It is unfortunate that you had a less than satisfactory experience during your stay. We have looked into the comments you highlighted and forwarded them to the related department. We hope that you will still consider us for your next holiday and it would be our pleasure to host you again! Thank you.

10/10 Excellent

Verified traveller

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel is fairly new, beautiful landscape and seaview. Its kept clean. Food is great.
Stayed 1 night in Oct 2019
Response from Aziela on 9 Oct 2019
Dear Valued Guest, Thank you for the feedback and comments. We appreciate your kind compliments and we are delighted that you had a wonderful experience during your stay. Once again, thank you for your patronage and we hope to see you again!

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
good and clean
Stayed 1 night in Sep 2019
Response from Aziela on 30 Sept 2019
Dear Valued Guest, Thank you for the feedback and comments. We appreciate your kind compliments and we are delighted that you had a wonderful experience during your stay. Once again, thank you for your patronage and we hope to see you again!

8/10 Good

YSL

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room near the sea. Nice. Staff are generally courteous and attentive. Room with Super King bed too small. Feels claustrophobic and air con not efficient. Otherwise, a pleasant stay.
Stayed 1 night in Sep 2019
Response from Aziela on 18 Sept 2019
Dear Valued Guest, Thank you for your patronage of our Resort. We appreciate you taking the time to rate and comment us on this site. We have forwarded your comments to the related department and it helped shed some light on what we should improve. Once again thank you and it would be our pleasure to host you again!

8/10 Good

Chris, Johor Bahru

Travelled with family, Travelled with family and small children, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The place is good for family and staff are pretty friendly as well as informative. Location too far from Desaru main beach and some facilities only available at Lotus Desaru Beach Resort. Breakfast was quite good but there are rooms for improvement for seafood place for their western dishes.
Stayed 1 night in Sep 2019
Response from Aziela on 16 Sept 2019
Dear Valued Guest, Thank you for your patronage of our Resort. We appreciate you taking the time to rate and comment us on this site. We have forwarded your comments to the related department and it helped shed some light on what we should improve. Once again thank you and it would be our pleasure to host you again!

8/10 Good

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good place for relax
Stayed 1 night in Sep 2019
Response from Aziela on 16 Sept 2019
Dear Valued Guest, Thank you for the feedback and comments. We appreciate your kind compliments and we are delighted that you had a wonderful experience during your stay. Once again, thank you for your patronage and we hope to see you again!

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Near to the beach and have activity like senamrobik at night.Very enjoy it.Keep it up.
Stayed 1 night in Aug 2019
Response from Aziela on 5 Sept 2019
Dear Valued Guest, Thank you for the feedback and comments. We appreciate your kind compliments and we are delighted that you had a wonderful experience during your stay. Once again, thank you for your patronage and we hope to see you again!

8/10 Good

Max, KL

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Understood that there isn't any view for our rooms. But the impression being staying in a dorm due to the corridor-like entrance wasn't positive as this is supposed to be a resort. Facilities located at across the road seemed confusing at first and breakfast could be better. However, the beach bench area for chilling, anytime access to the beach, tight securities in the hotel surroundings, great staff service, clean pool and complete gym facilities were the pros.
Stayed 2 nights in Aug 2019
Response from Aziela on 4 Sept 2019
Dear Valued Guest, Thank you for your patronage of our Resort. We appreciate you taking the time to rate and comment us on this site. We have forwarded your comments to the related department and it helped shed some light on what we should improve. Once again thank you and it would be our pleasure to host you again!

10/10 Excellent

Hidayah, Johor Bahru

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It is clean and nice place to stay. So relaxing and my kids having fun!
Stayed 1 night in Aug 2019
Response from Aziela on 19 Aug 2019
Dear Ms. Hidayah, Thank you for the feedback and comments. We appreciate your kind compliments and we are delighted that you had a wonderful experience during your stay. Once again, thank you for your patronage and we hope to see you again!