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"酒店服務生很熱情,房間很乾淨 雖然酒店很新 ,他們真的照顧我們很好 非常感謝他們的照顧下次再來"

"Mindy was very helpful, and hotel was accommodating to request and room services were great!"

"Excellent service. Helpful polite "

"Roti canai is our must try! Great room and location. "

"The room was big and so clean! The customer service is top notch! They respond to you immediately to help you out! The room comes with all amenities. Beautiful view too!"

"Room clean and spacious."

"Location is excellent. Driving up to the parking for holiday inn lobby is not for the faint-hearted. Narrow turns. 😂 Room is great. Very spacious though sofa bed is not for the not-so-young. Probably doable for kids. Not exactly sea view though our room is supposed to have sea view as it’s not on a higher floor. More immigration centre view and sky view. Amenities were provided. Breakfast variety was excellent. Family had lots of items to choose from. However, understaffed. A guest carried his child to juice carrots and celery. The child was stepping on the alcove where the juice glasses are placed for all of us. Wish a staff had told off the parent. "

"Did not try breakfast or laundry service"

"Excellent stay at Renaissance Hotel JB. Clean and spacious rooms, very comfortable bed, and friendly staff. Breakfast spread was great. Highly recommended."