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Reviews of Hotel Canto de Ballenas

2.5 out of 5
Hotel Canto de Ballenas
North of Marino Ballena National Park, Ballena, Puntarenas

Reviews

7.0

Good

Rating 10 - Excellent. 7 out of 22 reviews" "
Rating 8 - Good. 6 out of 22 reviews" "
Rating 6 - Okay. 4 out of 22 reviews" "
Rating 4 - Poor. 2 out of 22 reviews" "
Rating 2 - Terrible. 3 out of 22 reviews" "

7.8/10

Cleanliness

7.6/10

Staff & service

8.6/10

Amenities

7.0/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

4/10 Poor

Valentina

Disliked: Room comfort
More of a cabin
This hotel is a wooden cabin which has more of a hostel feel. It is far from Uvita’s centre and it’s hard to get a taxi or food delivery to the hotel. You need to go through a dirt road to get here. The breakfast was scarce and the rice reheated from the day before (I hope). The room felt humid even though the aircon was on. No wifi reached the bedroom. Expensive for the accommodations. Having said that, the grounds and beautiful and staff was kind.
Stayed 2 nights in Feb 2022
Response from Team Hotel Canto de Ballenas on 28 Feb 2022
Thanks for staying here! Your opinion is very important to us in view of improvement for you.

6/10 Okay

liat

Travelled with family
Liked: Cleanliness
Disliked: Property conditions & facilities
Not for everyone
Nice pool. Nice grounds except piles of organic trash on all sides, behind the cottages., Needs a refrigerator for guests to keep fruits, etc. No hot water. No milk. No tea for tea drinkers. No possibility of getting a bit of extra fruit at breakfast. I was refused every time., Rustic but pleasant.
Stayed 4 nights in Feb 2022
Response from Team Hotel Canto de Ballenas on 28 Feb 2022
Thanks for staying here! Your opinion is very important to us in view of improvement for you.

10/10 Excellent

Elina

Jungle feel and homely, perfect location for Uvita
The rooms are spacious and it's nice to have your own terrace. The place has a very homely and friendly feel, and the breakfast can be made vegan (and it's really good!). It's calm and peaceful, a bit like being in the jungle, hot, humid and the sounds of wildlife all around you, Macaws high up in the trees. A nice 1km walk along the road to Uvita beach. Wifi in the room wasn't great, but that didn't bother me, and the AC was quite noisy but that didn't bother me either, the ceiling fan was ok. All in all I really enjoyed my stay.
Stayed 3 nights in Jan 2022
Response from Team Hotel Canto de Ballenas on 8 Feb 2022
Thank you for your preference, we look forward to seeing you again

10/10 Excellent

Craig

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A quiet Uvita getaway
I thoroughly enjoyed my stay. All the staff was friendly and helpful and went above and beyond. The property is out of the way and very quiet with the sound of birds, monkeys, and distant roosters adding ambiance. The room was great and quiet, the showers are typical tropical showers, simple but plenty of water pressure. I plan on staying again.
Stayed 6 nights in Dec 2021
Response from Team Hotel Canto de Ballenas on 24 Dec 2021
Thanks for staying here! Your opinion is very important for us.

8/10 Good

Jeff

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great property with huge gardens, lots of birds and wildlife. Nice pool area as well. I did not have a car, but I rented a bicycle for the week to get around as this property is a little more remote (which was great, it was quiet and peaceful!) Staff were friendly and helpful, I would stay here again for sure!
Stayed 4 nights in Dec 2021
Response from Team Hotel Canto de Ballenas. on 24 Dec 2021
Thanks for staying here! Your opinion is very important for us.

10/10 Excellent

Wade B

Liked: Cleanliness, staff & service, amenities
The property is stunning, well manicured and teeming with jungle wildlife. Toucans, Scarlet Macaws, Green Parrots … all right overhead. The staff is welcoming and the food is decent. The pool, huge, 48ft (nit given justice in the pics) is functional but run down on the deck. Give this place a shot, you won’t be disappointed if you are not looking for luxury.
Stayed 2 nights in Sep 2021

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Feb 2019

10/10 Excellent

Pragash

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2019

2/10 Terrible

Faye, Vancouver

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
no room available when I arrived
When I arrived, the hotel manager/owner did not speak English but was able to explain that there was no room for me, and Expedia had mistakenly offered 50 rooms on expedia.ca - but he actually had not availability. He offered me a room in the DOG house ! for real. FORTUNATELY, I met a friend on the bus that brought me to Uvita, and he was able to secure me a room at his hostel. They had a last minute cancellation. I was in shock that I had called Expedia and paid $224 for 2night stay but was not able to check in. I am now waiting for my refund....
Stayed 2 nights in Feb 2018

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Bad experience, the room confort is very very bad, the hotel staff is good, the room dont have good bed
Stayed 3 nights in Feb 2018

4/10 Poor

Verified traveller

Disliked: Staff & service, room comfort
Pay more get less.
Owner did not acknowledge Expedia payment, wanted additional funds , no A/C , no hot water, food over priced.
Stayed 1 night in Feb 2018

8/10 Good

Martine

Liked: Cleanliness, staff & service, property conditions & facilities
Séjour en bungalow
Jardin très beau, personnel dévoué et très sympathique. Grande chambre agréable. On déplore le manque d’eau chaude à la douche.
Stayed 2 nights in Mar 2022
Response from Team Hotel Canto de Ballenas on 6 Mar 2022
Merci pour votre visite, nous avons hâte de vous revoir à l'avenir!

6/10 Okay

Federico

Stayed 2 nights in Feb 2022
Response from Team Hotel Canto de Ballenas on 6 Mar 2022
Esperamos mejorar, para su confort!

8/10 Good

Benjamin

Liked: Property conditions & facilities, room comfort
Stayed 1 night in Feb 2022
Response from Team Hotel Canto de Ballenas on 2 Mar 2022
Gracias por tu visita, te esperamos nuevamente!

6/10 Okay

Ove

Clean rooms in a nice garden
Clean rooms in a very nice garden with lots of beautiful flowers. It is about 800 m to the beach and note that the beach is within a National Park, hence it costs 6 USD per person to visit the closest beach. Otherwise it is 5 km to Playa Hermosa to get on the free beach. During our stay there was no warm water in the shower and the breakfast was very basic (only scrambled eggs or pan cakes and coffee/tea.
Stayed 2 nights in Feb 2022
Response from Team Hotel Canto de Ballenas on 10 Feb 2022
Thanks for staying here! Your opinion is very important for us.

10/10 Excellent

scordino

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Uvita
Stayed 3 nights in Feb 2022
Response from Team Hotel Canto de Ballenas on 8 Feb 2022
Gracias amigo!

8/10 Good

Janosne

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
lovely little hotel with huge rooms, classy pool
lovely little hotel with huge rooms, classy pool, nice garden, tranquility. unfortunately the access road is in poor condition (unpaved), but after that everything is fine! the interiors of the self-contained units are large, unfortunately there is no heated water in the shower, the water temperature is the same as the outside temperature (so it is not cold but not hot) the staff is nice, the cleanliness is comfortable, the pool is very classy the garden is very beautiful! We met iguanas several times. There’s always something to renovate, but it’s not a luxury hotel with shimmering granite, you don’t get it here. There is a nice little private seat at the house code, like a "foyer" they may be a little close to each other, but you can also walk away in the garden, by the pool, if you wish. Overall, we didn't regret staying at this hotel.
Stayed 3 nights in Dec 2021
Response from Hotel Canto de Ballenas on 4 Jan 2022
Thanks for you review, we wait for you again in the future and be able to offer you all the comforts

8/10 Good

olivier

Travelled with family
Liked: Cleanliness
Prestations en rapport du prix payé
Prestations en rapport du prix payé
Stayed 1 night in Aug 2021

6/10 Okay

Verified traveller

Travelled with partner
Liked: Staff & service, property conditions & facilities
No me gusto la limpieza de la piscina y muy limitada la cantidad de desayuno.
Stayed 2 nights in Jul 2021

8/10 Good

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Un lugar muy tranquilo para ir a descansar m
Stayed 2 nights in May 2021

10/10 Excellent

Verified traveller

Stayed 2 nights in May 2021

2/10 Terrible

Victor Hugo

Pésimo hotel. Muy diferente lo que se ofrece en esta página la realidad que uno encuentra. Si estuviera excelente el desayuno
Stayed 1 night in Nov 2018