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"Room was clean, TV was temperamental at working. "

"Great"

"We had a beautiful waterview room. The room was beautiful. I only wish we had more time! The falcon walk with Collin and Mary was more than we hoped for. It is as the book says "one of the thousand things to do before you die". The afternoon tea was delightful. We also had dinner in the Dungeon Room. The front desk did all our reservations before we arrived. We are looking forward to a return trip!"

"Great friendly staff. Good restaurant. "

"Breakfast was fabulous, fresh, and delicious! Our surprise anniversary cake in our room was a nice touch!"

"Beautiful hotel, one of our favourites on the trip. "

"The room was very clean and well appointed."

"We were late arriving but it wasn't a problem, the night porter was expecting us and check in was quick and efficient. Our room was spacious and immaculate as was the bathroom. Breakfast was fresh and delicious. The staff were very helpful and friendly. We had an issue with our tv but it was sorted within minutes of our request. I used the spa and the swimming pool and both were great. A lovely hotel and lovely staff. We hope to be back soon."

"Staff were excellent, had an issue with room heating, health with it quickly and efficiently, no issues. I think it's equally important to rate a hotel not just on how well it runs but also how it handles any issues should they crop up. Would be happy to return on my next visit. "