Casino Hotels & Resorts in Balaclava from NZ$129

"Great service"

"Excellent large rooms and very well decorated. Also all the ameneties in the room were so well and conveniently placed. Very comfortable beds and the bathroom was large and very well designed."

"The staff is excellent and exceptionally helpful. Special thanks to receptionist Dini, buggy driver Sanjeev, trip coordinator Melanie, and the wait staff who remembered everything about us. Met some delightful people. The grounds are lush and beautiful. Temperatures of air and ocean are ideal (Oct.). Caution for those who have difficulty with stairs or long walks. There are workarounds, but they require golf carts (“buggies”) to be called."

"Beautiful setting and landscaping. Staff are brilliant, friendly and attentive and not in your face. Spa was great. Recommend ‘water shoes’ for the beach as it’s a coral beach, it’s beautiful, the shoes will enhance the experience "

"Let’s start with Rohan the manager. He was incredible helpful happy and just couldn’t do enough to help you. And this was only the beginning. The staff every single one ! Happy and helpful. Not a common sight but this was truly appreciated. Kishan at the beach bar a wonderful human. Always jolly quick with drinks. Rai one of his colleagues also the same just fantastic. Soburan the towel lady was phenomenal asked about the holiday what we were up to genuinely Engaging with holidayers. The boat house staff all of them fantastic. Free kayaking yes please. The restaurant staff. Nitin super shy very attentive. No empty glasses of water. Shaffick was asked for chilli sauce once and remebered every time. How fantastic. Masala tea. Was brought out for us daily. I cannot rate this hotel Highly enough !!"

"Amazing resort with excellent facilities, well maintained and a variety of food on offer. Clean and comfortable bedrooms with great sea views. Excellent and very helpful staff all round service "

"The 2 ladies at the front desk were amazing and helpful .Arrived early but Our room wasn’t ready.they let us use the shower in the spa so we could freshen up and get some touring in."