Bagong Lipunan Ng Crame Hotels, Manila

"Highly recommend! Thank you for the great job keeping your hotel clean and welcoming! "

"Got a king size bed room but was "upgraded" to a room with 2 twin beds and a better view. But it was the room by the elevators so it was noisy and not what I wanted. Probably in the hopes of having the more desirable room to sell to others. Then the front desk miscommunicate that they offer me complimentary breakfasts for the room change, only to be told, no breakfast when we arrive to eat. Then the manager give us vouchers for coffee or juice, only for the staff to try to charge me for juice and had to call the manager again to fix. Waitied 40 minutes on the rooftop restaurant to get food. Multiple items on the menu was not available. Very unfortunate experience all around. Maybe im just unlucky today but it was disappointing service. "

"Always my hotel when in Manila….excellent service"

"Enjoyed my stay❤️"

"The employees were very helpful, with a lot of choices at their breakfast buffet. We will go back there again."

"It’s good to stay here!"

"Only stayed for the half day waiting for my next flight but I was completely comfortable and I had everything in house "

"Breakfast buffet was the best I have ever seen. So many options, definitely overstimulated but in the best way. Staff were all so kind, honestly all positive experiences! we had access to their Horizon lounge and it was a fantastic addition to our stay. Every evening there was someone singing in the hotel lobby as well which was great. Pool is very nice, got afternoon sun with huge umbrellas for shade in the chair loungers. Highly recommend this hotel, we will definitely be back! "

"Friendly staff "