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"They had no record of our reaction (that we had paid confirmation through hotels.com. They charged us cash to get a room. (Options in the area and time we arrived extremely limited). Had to try and negotiate an 11 check out at 9 suggested he wanted us out by 10 (place had no other guests). Very noisey all night"

"Lovely staff, nice stay, good food"

"We stayed at this amazing property for 3 days as a group of four and had a wonderful experience. The mountain views from our room were stunning, and the staff were warm, welcoming, and helpful. The breakfast buffet had limited spread, but everything was delicious. The approach road can be a bit tricky, with a steep, narrow downhill stretch that accommodates only one car at a time. Overall, we thoroughly enjoyed our stay and would highly recommend this property!"

"Perfect stay in a more quiet area of Ella. You will be in the center shortly. The best thing about our stay was the excellent breakfast served on our private balcony with an amazing view. If we ever come back to Ella again…. This is the place we will stay!"

"Amazing view, very close to restaurants and pubs in the town"

"I love this hotel! The staff were so helpful and amazing especially with our rented tuk tuk! Everyone was lovely and so kind! I cannot recommend this hotel enough!"

"Clean room, frindly staff. Nice pool to enjoy with the kids."

"Stunning location and lovely room with friendly staff."

"Great accommodation, good food and pleasant stay"

"I had a really pleasant stay. The room was clean, comfortable, and looked exactly like the photos, which I really appreciated. Everything was as expected, and overall I was quite happy with my stay. Would definitely consider staying here again!"

"Lovely hotel, amazing history and features. Gardens are spectacular, views are great and small tea factory is a lovely touch. Food could be better (ate dinner and breakfast) but overall a lovely hotel with great heritage."

"Beautiful views."

"We had a wonderful stay! The view of the Nine Arch Bridge and jungle was so beautiful. The staff were incredibly friendly, helpful, and welcoming throughout our stay. Breakfast was really good, too! The complimentary tuk-tuk service to and from the main road to the accommodation was especially appreciated given the steep and narrow road. Overall, a fantastic experience and a place we would happily recommend!"

"a lovely boutique hotel with amazing staff & good breakfast"

"ashan the owner is a fantastic host.-4He organized all that we needed in the most efficient way. The room was spacious with a priceless view. We had the best stay and looking forward to going back next year."

"Great staff and amazing view."

"Awesome experience overall. Everything was great."

"I enjoyed my stay and will definitely come back."