Beach Hotels & Resorts in Avenida Kukulkan from NZ$478

"Very up to date, good staff members, and good vibes 😎"

"Customer service and communication needs a revamp"

"We appreciate everybody having fun. Too many people up and around at 3am to 6am yelling and talking loud in the hallways. Security needs to take care of them."

"So great. Awesome food, entertainment, and staff. Perfect for families with kids of all ages. Highly recommend! "

"Limited number of seats"

"The resort is well maintained. The staff is very friendly and accommodating. The pool area is very nice with three pools and two are primarily for adults. It was disappointing that with a five night stay we were only allowed to book reservations at the restaurants twice. That means we had to eat at the buffet for the majority of our dinners. They also did not have any late night food available. Which means after dinner you can't get any food until morning. It would be nice after having a few evening drinks to have something to eat. Also the food is just mediocre. They promote the phone app but it's useless. The information is out of date and not accurate. They should also have descriptions of the shows. We went to the Sensation show and found it to be inappropriate for small children. There was confusion between the staff. I exchanged my pool towels one day and was given the same stripped towels. The next day when I went to exchange them they told me the stripped towels were for members only. I was concerned because I didn't want to be charged for the towels. Also, when checking out I told the girl I left the pool towels in the room she was okay with it. About 15 minutes later our friends checked out and were told they had to return the towels to the front desk. I went back up and a different girl told me I had to return the towels and made me go get them. I almost missed my shuttle due to this. I enjoyed our stay and would probably stay again if I went to Cancun."

"The beach was beautiful but small. The beach and main pool area was cramped and crowded. Restaurants were good and not real busy."

"The hotel was exceptionally pleasant and one of the most exceptional accommodations I have ever experienced. "

"Our stay at Seadust was disappointing and not as relaxing as we had hoped. The resort was very noisy, with constant banging sounds that made it hard to rest and enjoy our time. Shortly after arrival, we were approached by staff offering a discount and “VIP breakfast” in exchange for attending a 90-minute presentation for their Infinity Travel Club. We agreed based on the timeframe given, but it ended up taking half of our day. The sales team was very pushy, and once we declined, their attitude changed completely and felt rude and unwelcoming. The “VIP breakfast” did not feel VIP at all, the food was the same as the buffet, just served in a different location. Overall, the food quality throughout the resort was mediocre. We felt this experience was disrespectful of our time and it negatively affected our overall stay."