I am sorry that your experience did not meet your expectations;. Please allow me to express my sincerest apologies. We strive to provide a superior service experience for every customer; therefore your feedback is very important to us as you have raised some concerning points. Please rest assured that we are taking the appropriate measures to address the concerns about the parking you have encountered and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. - Angel S