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Base Auckland

2.0 star property
Hotel with a nightclub, steps from Queen Street Shopping District
your current months are October, 2024 and November, 2024.
October 2024
November 2024

Photo gallery for Base Auckland

Bed sheets
Front of property
Daily continental breakfast (NZD 7 per person)
Lobby sitting area
Game room

Reviews

6.4 out of 10

Popular amenities

6.8 out of 10
Guest amenities rating.
  • Breakfast available
    Breakfast available
  • Bar
    Bar
  • Housekeeping
    Housekeeping
  • 24/7 front desk
    24/7 front desk
  • Laundry
    Laundry
  • Air conditioning
    Air conditioning
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Room options

Available filters for rooms
Showing 3 of 9 rooms

View all photos for Private Double Ensuite Room

Bed sheets

Private Double Ensuite Room

Highlights

Air conditioning
Private bathroom
Daily housekeeping
  • 12 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Budget Double with Shared Bathroom (No Windows)

Budget Double with Shared Bathroom (No Windows)

Budget Double with Shared Bathroom (No Windows)

Highlights

Air conditioning
Daily housekeeping
  • 10 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Shared Dormitory, Women only

Bed sheets

Shared Dormitory, Women only

Highlights

Air conditioning
Daily housekeeping
  • 22 sq m
  • Sleeps 1
  • 1 Single Bunk Bed

About the area

Map
Level 3, 229 Queen Street, Auckland, 1010

What's nearby

  • Queen Street Shopping District - 1 min walk
  • Sky Tower - 5 min walk
  • University of Auckland - 6 min walk
  • SkyCity Casino - 6 min walk
  • Auckland Ferry Terminal - 10 min walk

Getting around

  • Auckland Britomart Station - 10 min walk
  • Gaunt Street Tram Stop - 15 min walk
  • Auckland (AKL-Auckland Intl.) - 27 min drive

Restaurants

  • ‪Starbucks - ‬1 min walk
  • ‪McDonald's - ‬1 min walk
  • ‪St Pierre's Sushi & Seafood - ‬1 min walk
  • ‪Celine Mediterranean Cuisine - ‬1 min walk
  • ‪Biang Biang - ‬1 min walk

About this property

Base Auckland

Hotel near Sky Tower
Close to Queen Street Shopping District and SkyCity Casino, Base Auckland provides a nightclub, an airport shuttle and an arcade/games room. A library, laundry facilities and 2 bars are available to all guests.
Other perks at this hotel include:
  • Continental breakfast (surcharge), a round-trip airport shuttle (surcharge) and concierge services
  • A lift, free newspapers and a 24-hour front desk
  • Tour/ticket information, ATM/banking services and luggage storage
Room features
All 150 rooms include comforts, such as air conditioning.

Languages

English, French

Property amenities

Parking and transport

  • Return airport shuttle (surcharge)

Food and drink

  • Daily continental breakfast available 6:30 AM to 10:30 AM for a fee: NZD 7 per person
  • 2 bars/lounges
  • Snack bar/deli

Restaurants on site

  • Habana Joes Bar
  • Hello Sunshine Bar

Things to do

  • Arcade/game room
  • Library
  • Nightclub
  • TV in common areas

Family friendly

  • Arcade/game room
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage

Guest services

  • Concierge services
  • Daily housekeeping
  • Tour and ticket assistance

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Well-lit path to entrance

More

  • 8 floors
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Towels provided

More

  • Air conditioning (climate-controlled)

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: 2:00 AM
Contactless check-in and check-out are available

Check-out

Check-out before 10 AM
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available.
Cots (infant beds) are not available

Payment types

Important information

Optional extras

  • Fee for continental breakfast: from approximately NZD 7 per person

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a first aid kit

Property is also known as

Auckland Base
Base Auckland
Base Hostel Auckland
Base Auckland Central Backpackers Hotel Auckland Central
Base Auckland Central Backpackers New Zealand
Base Auckland Hostel
Base Auckland Hotel
Base Auckland Auckland
Base Auckland Hotel Auckland

Frequently asked questions

Is Base Auckland pet-friendly?

No, pets are not allowed at this property.

What time is check-in at Base Auckland?

Check-in start time: 2:00 PM; check-in end time: 2:00 AM. After-hours check-in is not available.

What time is check-out at Base Auckland?

Checkout is at 10 AM.

Does Base Auckland provide a shuttle to the airport?

Yes, there's an airport shuttle.

Where is Base Auckland located?

Located in Auckland Central Business District, this hotel is within a 10-minute walk of Queen Street Shopping District, Sky Tower and University of Auckland. SkyCity Casino and Queens Wharf are also within 10 minutes. Auckland Britomart Station is 10 minutes by foot and Gaunt Street Tram Stop is 15 minutes.

Base Auckland Reviews

Reviews

6.4
Rating 10 - Excellent. 85 out of 676 reviews" "
Rating 8 - Good. 218 out of 676 reviews" "
Rating 6 - Okay. 190 out of 676 reviews" "
Rating 4 - Poor. 111 out of 676 reviews" "
Rating 2 - Terrible. 72 out of 676 reviews" "

6.4/10

Cleanliness

7.0/10

Staff & service

6.8/10

Amenities

5.8/10

Property conditions & facilities

Reviews

4/10 Poor

Nunia

Travelled with group
Disliked: Cleanliness, property conditions & facilities, room comfort
My review
Their were alcohol cans / cigarettes packs hidden under beds , which was disgusting ,no enough air conditioning windows aren’t able to open and also beds were broke and cheap ripped at the bottom just major health and safety issues I will not recommend and also a pain waking up having to go to use the bathroom on the 3rd floor
Stayed 2 nights in Sep 2020

10/10 Excellent

Linda, Whangarei

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This time women attended to me and they do the little things and very pleasant
Stayed 1 night in Nov 2020

6/10 Okay

Verified traveller

Cheap - had the basics. Needs a bit of a spruce up.
Stayed 1 night in Oct 2020

8/10 Good

Verified traveller

Stayed 2 nights in Jul 2020

4/10 Poor

Verified traveller

I know backpackers are meant to be a bit more casual but this was on the lower end of that. Upon arriving my bathroom had dried up blood stains on the tiles, the shower curtain and floor had black mould as well ad the carpet inbetween.
Stayed 3 nights in Jul 2020

6/10 Okay

Verified traveller

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, amenities
The price was super cheap but the base truly is budget. Rooms & bathroom was tired. Beds -comfortable. Magnetic lift cards - very temperamental. Kitchen was very average.. Staff-pleasant
Stayed 2 nights in Jul 2020

6/10 Okay

Albert

Disliked: Cleanliness
Average hostel, reasonable cost in the CBD centre.
Stayed 1 night in Jun 2020

10/10 Excellent

Jade, Hawkes Bay

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly service :) Paid for what I got, recommended
Stayed 1 night in Jun 2020

6/10 Okay

Kathryn

Liked: Staff & service
Disliked: Cleanliness
Lady at check in was really friendly Rooms seem to have been let go a little bit since our last stay Didn’t seem to have been properly cleaned by
Stayed 1 night in Jun 2020

10/10 Excellent

Razif

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2020

8/10 Good

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Hi there, our room was nice, the shower great but a bit old. We enjoyed our stay, but found using our swipe cards really difficult, and got stuck in the lift at least 3x (scary!). The other problem for us was people hanging out in the hallway on our floor in the middle of the night (3-4am, Thursday night) and the nightclub, which was almost drowned out by our lovely air conditioner :) If we stay again perhaps we will try a higher floor. Thanks and keep safe :) Fiona Jay and Jason Goodman
Stayed 1 night in Feb 2020

8/10 Good

Whoever, Auckland

Travelled with partner
Liked: Staff & service, amenities
Stayed a couple times here and each stay is different. Sometimes we get a good room and sometimes we don’t but love the location and stuff
Stayed 1 night in Mar 2020

6/10 Okay

Verified traveller

Travelled with partner
Liked: Amenities, property conditions & facilities
Loved the breakfast option, loved the location, loved the roof top bar. Didnt love the smell of mould in the room and no windows that opened And 2 out of 3 lifts didnt work.
Stayed 2 nights in Feb 2020

4/10 Poor

Verified traveller

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Backbenders
The people running Base were friendly & tried to be helpful but the bed was a shocker! After the fourth night ( 7 nights total) my back was so painful it made walking around Aucklands sights very slow so it really put a dampener on our holiday!
Stayed 7 nights in Feb 2020

4/10 Poor

Verified traveller

Travelled with family
Well from the photo we got shown of room on the website was completely different to the room we actually got. The photo on the website showed that we would be getting a window, and other things but instead we basically got a box.
Stayed 1 night in Feb 2020

6/10 Okay

Verified traveller

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service, amenities
Stayed 1 night in Feb 2020

6/10 Okay

Christine

Liked: Staff & service
Stayed 1 night in Jan 2020

4/10 Poor

Verified traveller

Liked: Staff & service
Disliked: Property conditions & facilities
The staff were fantastic, so friendly. But the base music in reception could be heard before the elevator doors even opened. Room clean, little dated. Bathroom awful! No one had cleaned behind door, roof paint peeling badly, fire sprinkler rusted and mould discoloration along bottom of shower curtain; even though it sat 2feet off the floor. Could hear every door, every footstep down the entire corridor and the aircon, though perfect room temp, was very loud, 24/7. Missed out on breakfast I had included in my booking because no one gave me vouchers etc at check in. Was told this at checkout.
Stayed 3 nights in Feb 2020

4/10 Poor

Donna

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Need better staff, have of them dont care. Service has slipped since last there.
Stayed 3 nights in Feb 2020

8/10 Good

Verified traveller

Stayed 2 nights in Jan 2020

6/10 Okay

Verified traveller

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Stayed 8 nights in Jan 2020

4/10 Poor

Verified traveller

Travelled with group
Disliked: Cleanliness, amenities, property conditions & facilities
DIRTY!!! They did not vacuum the floor, the pillow case and the bed sheets are NOT change. Room Smells like sweat. Not enough key card to access the lift. NEEDS IMPROVEMENT.
Stayed 1 night in Jan 2020

10/10 Excellent

Brian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2020

2/10 Terrible

Roger L.

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Extremely Disappointed in both.
This is the worst hotel/hostel we have ever stayed at. This is not even a hostel but a backpacker hideout. When we asked for a refund we were told we had already checked in and no refund possible. Therefore, we had to rent at another hotel and spend considerably more due to the fact we had no phone and no computer. Hotels.com did nothing to help us out except to contact the hotel and they told them no refund. After having booked over 35 different hotels all over the world, we received no satisfaction from Hotels.com. They did not even ask us if we wanted a refund for our earned free nights, which would have eased the financial blow we took at this dump. Buyer beware of the pictures on Hotels.com and the no help Customer Service Team.
Stayed 4 nights in Jan 2020

8/10 Good

Verified traveller

Liked: Amenities
Stayed 2 nights in Dec 2019