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Reviews of Apartment on Queen Street

4 out of 5
Apartment on Queen Street
171 Queen Street, Auckland

Reviews

9.2

Wonderful

Rating 10 - Excellent. 8 out of 10 reviews" "
Rating 8 - Good. 1 out of 10 reviews" "
Rating 6 - Okay. 0 out of 10 reviews" "
Rating 4 - Poor. 1 out of 10 reviews" "
Rating 2 - Terrible. 0 out of 10 reviews" "

9.0/10

Cleanliness

9.0/10

Staff & service

10/10

Amenities

9.2/10

Property conditions & facilities

Reviews

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Option
Very spacious apartment with all the required amenities. Centrally located on a prominent street only a short walk from the ferry terminal. Note the apartment is located in the City Hotel so you need to enter the hotel and use their elevators to get to the unit.
Stayed 5 nights in Dec 2019
Response from N on 21 Dec 2019
Thanks for the positive feedback! We really appreciate your attention and will be glad to see you again.

10/10 Excellent

Fabio

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The best location
The apartment is amazingly well located, very spacious, functional and well decorated. It was also spotless. Natalia was responsible for the check-in, show and explain us everything around, and did an amazing job. We felt very welcomed and secured, as she made herself available for any problem we might find during our stay. Recommended!
Stayed 2 nights in Oct 2019
Response from N on 3 Nov 2019
Dear Fabio! Thank you so much for staying at our apartment . It was real pleasure to meet you. We wish you all the best and look forward to seeing you again. Regards, Natalia and Yury

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent greeting and communication. Lovely spacious apartment with high end furnitures. Fabulous location will stay again. Bargain for the price we paid. Thank you.
Stayed 2 nights in Sep 2019
Response from Yury on 7 Oct 2019
Thank you for review! We are please to know you've enjoyed your stay!

10/10 Excellent

M-A, Canada

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and welcoming. Perfect location. Was greeted by Natalia who explained how things worked. Highly recommend!
Stayed 3 nights in Jul 2019
Response from Natalia on 11 Jul 2019
Thank you for review!

10/10 Excellent

Kenneth

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Was a little noise during the night due to night clubs close.
Stayed 3 nights in Jun 2019
Response from Yury on 21 Jun 2019
Thank you Kenneth

4/10 Poor

Verified traveller

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
We did not provided with procedure guide of air conditioning system. Shower water was not hot and water pressure is weak.
Stayed 3 nights in Dec 2018
Response from Yury on 10 Jan 2019
I'm sorry, you didn't have the best experience. Your feedback is much appreciated and issues will be addressed. For your information: There is a complete guest guide in the apartment, which includes aircon instructions. Water supplied equally hot with good pressure in whole CityLife building, there might been some incident over New Years night, but I'm not aware of it. I'm always open for communication and most of issues resolved the same day.

8/10 Good

Alison

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent large apartment but not that quiet
Great apartment with everything you need. Very comfortable and big area. Friendly welcome. The only thing that wasn’t great was there was lots of noise from a bar next to hotel until 5.00am. Very noisy, if you’re wanting a quiet place this isn’t the place for you
Stayed 2 nights in Sep 2018
Response from Yury on 5 Oct 2018
Hi Alison, thank you for feedback. Sorry that you didn't enjoy your quiet time. Bar is usually not that noisy, but that was Cher concert that night, Auckland not often host Superstars like her. Apologies again.

10/10 Excellent

Jorge

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Muy buena ubicación y cómodo para una estadía larga , tiene todo lo necesario muy recomendable .
Stayed 5 nights in Jul 2019
Response from Yury on 23 Jul 2019
Gracias por sus comentarios, siempre son bienvenidos!

10/10 Excellent

dongnyuk

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
도심에서 가깝고 깨끗한 최고의 숙소였습니다. 와이파이, 수영장, 헬스장 모두 이용하는데 불편함 없었고 좋았습니다.
Stayed 5 nights in Jul 2019

10/10 Excellent

Ishii, Japan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
オーナーさんが親切です
空港からSKYBUSでCITYへ行き来しましたが、乗降バス停がすぐそこで、荷物の移動が楽でした。シティライフホテルの中にあるアパートメントで、オーナーさんとはメールでスムーズに連絡がとれました。急にチケットを印刷しなければいけなくなったとき、オーナーさんがプリントして届けてくれて、大変ありがたかったです。部屋は広くて、テレビがリビングと寝室にそれぞれついています。リビングのソファーベッドも快適でした。また利用させていただきたいです。オーナーさんがとても親切です。
Stayed 10 nights in Jul 2018
Response from Yury on 11 Aug 2018
フィードバックありがとうございます！