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"Very accommodating staff. The Gant shuttle service is so convenient!! "

"I can’t review my stay at Viceroy Snowmass as I wasn’t even checked in due to a flight cancellation because of a snow storm. In fact I’m still awaiting a response from this property to see how they can accommodate for us loosing our entire stay without a refund or opportunity to rebook. I’m hopeful and believe in the great customer service they claim that they will respectfully respond with an option. I’m certain they will return my messages as they are awaiting a voting process for #1 hotel in CO. I would love the chance to enjoy this beautiful hotel! "

"Very nice, friendly staff"

"The staff and shuttle service are top notch!! The ease of use with the shuttle app is amazing!! The awesome coffee machines in the morning made our day!! We will definitely be back to stay! "

"My only complaint, it would have been nice to have ski storage in lobby instead of hauling them up and down the stairs. Elevator very slow which is why we did stairs frequently. Rooms stay unusually warm so glad we could open slider to balcony to cool off. The had cider/water/cookies all day, very responsive to any and all concerns. Very comfortable bedding and pillows."

"Staff were extremely rude and condescending."

"Staff was great! Helped with giving out a map and showing how to get around town! Would definitely stay here again! "

"Location"

"Great location near lift 1 "