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Reviews of Arklow Bay Hotel

4 out of 5
Arklow Bay Hotel
Sea Road 1, Arklow, Wicklow

Reviews

8.2

Very good

Rating 10 - Excellent. 166 out of 360 reviews" "
Rating 8 - Good. 107 out of 360 reviews" "
Rating 6 - Okay. 54 out of 360 reviews" "
Rating 4 - Poor. 23 out of 360 reviews" "
Rating 2 - Terrible. 10 out of 360 reviews" "

8.4/10

Cleanliness

8.6/10

Staff & service

8.8/10

Amenities

7.8/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

Ashley

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a fantastic stay at the Arklow Bay hotel. Our room was beautiful, the staff was lovely and went out of their way to make our stay special. Everything was absolutely top notch!
Stayed 2 nights in May 2024

4/10 Poor

Martin

Disliked: Cleanliness, staff & service, property conditions & facilities
The bathroom was very substandard. The basin leaked,the taps had no pressure and the basin was very small.The mirror light on the left didn’t work and the right hand light flickered. The door opened onto the basin making it too cramped. The tiling around the bath was damaged. We told reception , someone came and looked but nothing was done . The pillows were rock hard. The whole room needs a serious upgrade. Definitely not up to 4 Star standard. In all very disappointing . Reception staff unhelpful, but all other staff charming and efficient. We will not be rushing back
Stayed 3 nights in May 2024

8/10 Good

Kristine

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
parking was on site and available
Stayed 1 night in Apr 2024

8/10 Good

Tanya

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a wonderful stay in this hotel the staff were expectional and all very warm and friendly from the receptionist checking us in to the bar staff even though it was very busy. The breakfast staff couldn't have done enough checking in and being generally very welcoming and giving suggestions on the local area. The food was all very good we really enjoyed are eveving meal and breakfast. The lcoation is also very central. We had a tiny drip from the room above but the receptionist staff sorted this issue hence why good and not excellent.
Stayed 1 night in Mar 2024

8/10 Good

Valerie

Liked: Cleanliness, staff & service
Old property worn down in places ..some staff unhelpful firstly the male receptionist who im still awaiting his call about a early checkin ...staff member who approached us to ask us to vacate a table in the public area of the pub as it was reserved ?? Though no one appeared for a booking...The wedding party we were in spent alot of money and maybe abit more appreciation should of been shown to a well behaved group ....
Stayed 2 nights in Mar 2024

8/10 Good

Wendy

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024

10/10 Excellent

John

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I was working at the Dan McCabe with guest Sina Theil and had a fantastic time, then after the show straight to bed which are comfortably had a nice quiet sleep up next morning checked out to do it all again at another venue, the staff where very friendly and had no issues with my stay so i would highly recommend stay at this hotel 😀
Stayed 1 night in Mar 2024

10/10 Excellent

Glenda

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient for exploring the surrounding countryside and places of interest. Good leisure facilities in the hotel. Comfortable room and friendly/helpful staff.
Stayed 3 nights in Feb 2024

8/10 Good

Margaret

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great winter getaway.
Stayed 1 night in Feb 2024

10/10 Excellent

Ann

Stayed 1 night in Feb 2024

8/10 Good

Marie

Liked: Cleanliness, staff & service
Stayed 2 nights in Feb 2024

10/10 Excellent

Laura

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful hotel
Went to see the High Kings playing in the hotel, had dinner beforehand which was lovely, geode variety on the menu to suit all, food was lovely, atmosphere was great, service was perfect start to finish! Bedroom was of good size, with the usual amenities, tea, coffee, hair dryer etc,,, comfortable bed & the choice to change the heat settings in the room
Stayed 1 night in Feb 2024

8/10 Good

Verified traveller

Business traveller
Liked: Staff & service, property conditions & facilities, room comfort
Great hotel with lovely staff
Staff were a pleasure to deal with and were super helpful. We had a couple of issues on cleanliness but again staff were eager to fix (including swapping rooms for one of the party)
Stayed 1 night in Jan 2024

10/10 Excellent

Aria

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024

10/10 Excellent

Teresa

Stayed 2 nights in Jan 2024

10/10 Excellent

Elisha

Liked: Cleanliness, staff & service, property conditions & facilities
Great stay, comfortable bed. Lovely food in restaurant
Stayed 1 night in Jan 2024

10/10 Excellent

George

Stayed 1 night in Jan 2024

4/10 Poor

Victoria

Travelled with family
Liked: Cleanliness, staff & service
A nice hotel, staff were pleasant and food was very good jyst very diassapointed with the room. The room itself was spacious and clean but no view ... faced out to a wall up into trees and bushes ....not a big issue we werent gazing out the window it just made for a darker room but there was good lighting in the room. The main reason i wouldnt book again is that the heating wasnt working ... the room was freezing. I thought it might be on a timer so we huddled under the duvets (beds were comfortable thankfully). I did try every button and switch nearby and turning the knob on the central heating but nothing. Reported it the next day. Someone came down to look at it and confirmed the central heating wasnt working in the room do dropped down a small electrical heater. It wasnt too bad, took a while but took the chill out of the air. I did have to try 3 different plug sockets because the 1st two were giving a humming/staticy nouse and didnt sound good and when i plugged them out the plugvwas hot. Then later on that night we discovered via a near slip incident the grouting in the tiles on bathroom floor was wet. Reported to reception and again someone came up to check it. It was water seeping out from the seal around the toilet...obviously seeping when we flushed the toilet. Nothing they could do to fix it without taking up the toilet to reaseal it so put a towel around the base and gave us extra towels for the floor incase it got worse.Wouldn't be rushing back unfortunately.
Stayed 2 nights in Jan 2024

6/10 Okay

Katie

Travelled with family
Liked: Room comfort
Disliked: Property conditions & facilities
Good value
A good hotel with pool, sauna, spa. Rooms are small but lovely. Staff are very friendly.
Stayed 2 nights in Jan 2024

8/10 Good

Margaret

Stayed 2 nights in Dec 2023

8/10 Good

Jillian

Stayed 1 night in Dec 2023

10/10 Excellent

Anthony

Travelled with family
Liked: Cleanliness, amenities
The hotel is beautiful and staff are helpful and very friendly
Stayed 2 nights in Dec 2023

10/10 Excellent

Sheldon

Business traveller
Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Dec 2023

10/10 Excellent

Philip

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023

10/10 Excellent

Nelanie

Stayed 1 night in Dec 2023

10/10 Excellent

Colette

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing stay
Great stay as always.Hotel was very busy with party night but service was still good.Breakfasr was lovely too.so overall looking forward to going back in the future 😃
Stayed 1 night in Dec 2023

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2023

10/10 Excellent

Mella

Liked: Cleanliness, staff & service, property conditions & facilities
Lovely hotel, fabulous food & service, only downfall, no window in the bathroom & fan didn’t work
Stayed 2 nights in Nov 2023

10/10 Excellent

Dominic

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent staff and service
Stayed 1 night in Nov 2023

6/10 Okay

Aline

Travelled with partner
Liked: Staff & service, amenities
Really nice staff. Flush takes 5 minutes to refill and makes lots of noise. The vent in the bathroom makes lots of noise too. The rooms are not well insulated in terms of noise. We heard the person above us snoring for 2 nights. No safe as written in the description. The curtains were torn.
Stayed 2 nights in Nov 2023

8/10 Good

Patricia

Business traveller
Stayed 2 nights in Nov 2023

10/10 Excellent

Eugene

Stayed 1 night in Nov 2023

10/10 Excellent

Robyn

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A lovely comfort room. Perfect for women. It has an iron and an ironing board! A small hair dryer for drying your hair and body. In front of a large mirror. Phone beside your double bed. Dail 0 for reception. Use your mobile for calls outside. TV is on an arm that’s moveable. Bed is super comfortable. Ask for a blanket to be sent to your room. Gorgeous views over Arklow town from bedroom window. Breakfast is fantastic!
Stayed 1 night in Nov 2023

10/10 Excellent

Marcus

Stayed 1 night in Nov 2023

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023

10/10 Excellent

Andrew

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
comfortable rooms; good breakfast; Good menu hoice for evening meal in Bar area
Stayed 2 nights in Oct 2023

2/10 Terrible

Keith

Stayed 2 nights in Sep 2023

8/10 Good

Fidelma

Stayed 2 nights in May 2023

10/10 Excellent

Chris

Liked: Cleanliness, amenities, property conditions & facilities
All good
Stayed 2 nights in Sep 2023

10/10 Excellent

Margarita

Stayed 2 nights in Aug 2023

10/10 Excellent

Matthew

Stayed 1 night in Sep 2023

10/10 Excellent

Susanne

Stayed 2 nights in Sep 2023

6/10 Okay

Declan

Travelled with family
Liked: Staff & service
Disliked: Property conditions & facilities, room comfort
Disappointed
Title: Staff Shines, but Overall Experience Falls Short I want to start by acknowledging the wonderful staff at this hotel – their friendliness and assistance truly stood out during our stay. Unfortunately, the positives end there. The value for money was quite disappointing ( €500+ seems to be the new normal for 1 room 2 nights) The high room rates were not justified by the overall experience. As a family with young children, the room layout was a major letdown. The lack of space and child-friendly features made our stay challenging. Adding to our frustration was the damp smell that seemed to emanate from the bathroom facilities. This was not only unpleasant but also concerning in terms of hygiene. The condition of the bathroom definitely needs improvement. Even the breakfast, which is often a highlight of a hotel stay, was uninspiring. Limited options and lackluster quality left a lot to be desired. While the staff's efforts were commendable, these issues significantly impacted our stay. I hope the management takes these concerns seriously and takes steps to enhance the overall experience for future guests.
Stayed 2 nights in Aug 2023

8/10 Good

Stacie

Liked: Cleanliness, staff & service, property conditions & facilities
Comfortable stay, with pleasant staff.
Stayed 3 nights in Aug 2023

10/10 Excellent

Eva

Stayed 2 nights in Aug 2023

4/10 Poor

Verified traveller

Disliked: Room comfort
No sleep need a holiday
No sleep due to noise from other rooms. No sound proofing you could hear other guest on toilet. Full phone conversation from other rooms. Baby crying. Also spiders in the pool & rooms
Stayed 3 nights in Aug 2023

8/10 Good

Anne

Stayed 2 nights in Aug 2023

10/10 Excellent

Adrian

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2023

6/10 Okay

Madelyne

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Friendly but spartan
Very friendly service but they declined to book us a table at a local restaurant. Room was small and spartan. Mirror light in bathroom didn’t work properly, nor did the plug in the sink. There was a hole in the wall by the door. Water saving tap was very annoying and a bit weird, frankly. Couldn’t connect my phone to the TV using Airplay or Googlecast. The pool was lovely and the bed was very comfortable.
Stayed 2 nights in Aug 2023

2/10 Terrible

Philip

Stayed 1 night in Aug 2023