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"2night stay Room not attended to, no soap no coffee Ran out of shampoo. Tried to call after hours number 10 minutes after office closed, recording and message left twice - no response "

"The room was clean, the shared facilities were well appointed and clean, and the staff were very helpful and friendly. The bar next door was also an excellent place to eat."

"Arrived early and room wasn’t ready. Had to rush back after seeing sites before reception closed for night. No dining options of interest around. "

"Nice stay"

"If you are looking to escape the hustle and bustle of city life and truly reconnect with nature, this is the perfect place. The views are absolutely stunning, and the atmosphere is so tranquil. It’s an ideal spot to bring a group of friends for a long getaway to just relax and recharge. ​Just a heads-up: the location is quite remote and the mountain roads can be a bit challenging to navigate. But if you don’t mind the drive, it is absolutely worth the stay. We had a wonderful time and loved the peaceful surroundings. Highly recommended for anyone seeking a quiet sanctuary!"

"The room was very clean & beds were comfortable , the share kitchen was great good with a decent size room. We had a medical issue & the staff were fantastic helping us out"

"The staff was exceptional, friendly, helpful, kind. The room was comfortable, provided the necessities. Breakfast was a nice addition. "

"Pool, playground, hot tub… this place was great! Super clean, too. "

"Beautiful setting, comfortable room and very friendly and relaxed atmosphere. Ideal for Waitomo Caves. "