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"Enjoyed very much 4-days family vacation! Very friendly staff, heated pools, good food for all ages. "

"Breakfast was amazing, with allot of choices, live serene music, stunning views, room spotless, bed comfortable enough but on the softer side, have courtessy shuttle to take you around the property and into town, cmain pool was heated so very comfortable for May weather."

"We're just back from 8 days here. First of the staff particularly at reception are fantastic. As soon as you note a problem they get it fixed and are mostly apologetic over issues that happen. Unfortunately for anyone travelling with young children there are a few problems that could easily be avoided if staff reported broken or faulty items such a jagged broken children's table. Others are unavoidable like the towel rack that fell on my 1 year olds head whilst she was on the toilet. The children's pool is extremely slippery with multiple children and adults slipping over. Entertainment is somewhat lacking. Food great array of things particularly if you are not fussy. Vegetarian or vegan is not catered for - I had been told multiple times a dish was vegetarian with bacon or vegetarian with X or simply it is vegetarian no meat or fish to realise it had meat on. On that basis I would not recommend for anyone with an allergy either. Pool area is t cleaned during the day unless you are at the tables. Othe then that staff are helpful and quick to resolve issues. Hotel seems that it was once great but is starting to need repairs/ replacements. One of the few hotels where the road doest lead directly to the pool or exposed part of hotel. Great for travel around the island with bus stop right outside and reception will give a timetable of busses upon request."

"Amazing hotel. Lots of choices for food and extremely polite and helpful staff"

"Sheraton is not carrying its brand. Carpet in the corridor was awful and smelly. Room is ok, Staff is is really good and the view from the room is nice."

"Amazing "

"We have had a lovely time. The hotel is beautiful and staff are lovely. However for a 5 star resort - there were some small issues that’s shouldn’t be there. We were here for a long weekend and probably wouldn’t return. The bars are not fully stocked - as I am pregnant I asked for alcohol free and at each bar they had to run to another location to get them. On a couple of occasions my partner had had 2 drinks before my one. (Small problem). The Italian is located outside so a little windy, so bring a jumper for the evenings. They also give blankets, however these were also taken for people at the pool bar, so again they ran out. (Small problem). One of the days it was cold and windy so people naturally used the spa, they ran out of towels, so again another wait for towels. Also not enough sun beds, plenty of room but little sun beds out. Our room key didn’t work on 2 different occasions so back to reception to sort. They said it was due to being near a phone, but we kept it in the bag each time away from phones. Pools are freezing, including swims ups! No one was in any of them. We were lucky and managed to get reservations in all the restaurants. Lovely food and staff again are lovely. Our last night, we believe they forgot about our mains as we waited over an hour between starter and main. A visit to the snack bar for a burger, we were told beef burger had finished, with an hour and half still of opening time. Overall small problems, would expect better. "

"messed up my room got an upgrade food was ok not walkable at all got taxi everywhere "

"Great view of the ocean from our room. Nice room but needed a few cosmetic items addressed. Definitely eould stay again."