Annakhil Hotels, Marrakech

"Hotel inside is immaculately kept, however the outside is in a bit of disrepair, uneven and crack tiles everywhere. Reported our aircon three times and nothing done. Seems to be a common issue. Drinks are questionable, only 4/5 cocktails along with Rum, gin or vodka that’s it. Issued in tiny plastic disposable cups, although multiple posters around saying there a sustainable hotel. Entertainment team work hard to get everyone involved, however the acts are in our opinion still more directed around a family resort. Food was amazingly authentic which was the highlight of the stay."

"If you want to escape the madness of Medina, then Les Deux Tours is the perfect escape. Located 15 mins from Medina and 30 from the airport, the hotel is an oasis of calm. Set in a huge garden, there are multiple hidden gardens to walk through, with Peacocks roaming alongside cats and ponds with frogs and turtles. Our junior suite had its own court yard which was perfect for morning coffees and cards. There were plenty of places to eat, drink and the pool was perfect for chilling at. The staff were attentive without ever encroaching, always helpful and never imposing, I would highly recommend for a luxury break"

"Règle générale cet établissement est bien. Nous avons toutefois eu un problème avec le coffre-fort dans la chambre qui n’ouvraient plus la veille de notre départ. Nous avons du mettre de la pression à la réception pour qui nous envoie le responsable qui demeure à l’extérieur de l’établissement…il est arrivé à 23:00 pour régler la problématique contenue que nous devions quitter l’hôtel à 6:00 a.m le lendemain matin. Nous avons trouvé aussi que l’entretien pourrait être beaucoup mieux à l’extérieur, il y à beaucoup de carrelage endommagé sur les trottoirs."

"Room AC was not that good "

"The room was pretty clean but the towels and beddings have stains and need replacing or to be washed better. The bar had 3 basic alcoholic cocktails which were nice but becomes a bit boring after a while. The staff at reception were helpful however I believe that they’re in cahoots with the taxi companies to rip you off! I advise finding a taxi man that you like that offers good prices and stick to them or use inDrive. From the hotel to the medina we were charged 150-200 which is extortionate as inDrive would have taken you for 50 dirhams. All in all, it is a decent hotel if you are on a budget. It gets the job done especially if you’re a group of 3 and don’t want to book 2 separate rooms."

"Where we stayed at the Oasis Camp was lovely. Clearly it was a newer addition to the Barcelo Resort and it was beautifully appointed and quiet. At night they would light a fire in the center of all the "tents" which made for a lovely atmosphere. Unfortunately, the rest of the Barcelo resort has gone somewhat to seed. It was clearly in it's heyday 20 years ago or so and not much has been done to improve on it since. There were multiple amenities (volleyball, tennis, lake) that weren't well maintained and the service/food at the restaurants left us somewhat disappointed. Overall, I'd give the resort a 3/5, and the oasis camp a 5/5. "

"If you dont have a car, dont stay here! its easily 20 mins to get anywhere and taxis are expensive even if you haggle. the rooms dont look exactly like pictures on Expedia but the property is beautiful and I am grateful they were able to help me alter my booking without any fuss. "

"No animation. No evening shows. Pools not heated in April. Nothing to do really. All inclusive package isn’t really all inclusive (as you have to pay for most drinks and food). Pretty simple food (tagine for lunch and dinner). "

"There’s no doubt this is a stunning property. We stayed in a delux villa which was also beautifully furnished. Being Relais & Chateâux we expected service to be of very high standard which it certainly was not. There’s clearly a lack of leadership and proper training."