In-room safe, desk, free WiFi, bed sheets
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Reviews of Hotel Santika Premiere Ambon

2.5 out of 5
Hotel Santika Premiere Ambon
Jalan Jendral Sudirman No. 88, Ambon, Maluku

Reviews

8.0

Very good

Rating 10 - Excellent. 5 out of 13 reviews" "
Rating 8 - Good. 3 out of 13 reviews" "
Rating 6 - Okay. 4 out of 13 reviews" "
Rating 4 - Poor. 1 out of 13 reviews" "
Rating 2 - Terrible. 0 out of 13 reviews" "

8.8/10

Cleanliness

9.4/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Michael

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Convenient, Clean, Friendly
The hotel is clean and pretty centrally located. Staff have limited English but are very eager to help with any issue. I have left bags here twice as I have travelled around Maluku, using Ambon as a base. A plus is that there’s a supermarket and a cafe on the first floor of the hotel. Only complaint: the air conditioning is feeble and could use an upgrade.
Stayed 2 nights in Jan 2024

10/10 Excellent

Satoshi

Stayed 2 nights in Dec 2022

8/10 Good

Mark

Business traveller
Liked: Property conditions & facilities, room comfort
Nice hotel with a beautiful view of the bay. Good food. The only downside was the noise from the local mosque.
Stayed 2 nights in Sep 2022

6/10 Okay

Verified traveller

Stayed 2 nights in Feb 2020

6/10 Okay

Verified traveller

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Personeel is erg beleefd en behulpzaam. Mooie accomodatie
Stayed 26 nights in Aug 2019
Response from Hotel Santika Premiere Ambon on 19 Oct 2022
Dear Our Valueable Guest, Thank you for staying and comment about our hotel. Your feedback was very valuable for us. All your comment will be distributed to the management to follow up.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 26 nights in Aug 2019

8/10 Good

Joss

Spacious, clean, good view, odd location.
The room was clean, spacious, and mostly quiet, good mountain view. Good wi-fi; hot water was a bit inconsistent but always available. It seems like most or all of the staff speak English very well. The breakfast (included) had lots of choices, including some local specialties you usually don't see at hotel breakfasts. The staff were always eager to help and solicitous; one thing I've never seen before was someone coming to the door at 0830 to ask when I'd like the room cleaned. On the whole this is a very comfortable hotel, and I'd stay here again. There are a few downsides, however. Right now the building is still under construction, so some of the advertised features (e.g. pool) are not available yet. The location is also not very convenient--at a busy intersection yet not really close to any destinations except the mall. The appalling traffic and interrupted sidewalks mean that, unless you're adventurous, if you want to go anywhere you should probably hire a car or an ojek. In summation, this is a very good hotel by Ambon standards. Because it's new, they're still sorting some things out. Definitely worth trying.
Stayed 4 nights in Aug 2018
Response from Hotel Santika Premiere Ambon on 19 Oct 2022
Dear Mr. Joss, Thank you for staying and comment about our hotel. Your feedback was very valuable for us. All your comment will be distributed to the management to follow up.

10/10 Excellent

Reita

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Verblijf Santika Premier
Santika is een hotel met veel comfort. Het is netjes en er wordt met regelmaat schoongemaakt. Het personeel van bediening tot aan receptie zijn heel klantvriendelijk en geven jou een warm gevoel.
Stayed 14 nights in Dec 2023

10/10 Excellent

Rio timara

Liked: Cleanliness, staff & service, property conditions & facilities
a
Stayed 3 nights in Jul 2023

8/10 Good

michel, thetfotd mines

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Service de restauration très long.2 heures d’attente pour souper! Piscine pas très propre.
Stayed 1 night in Nov 2022
Response from Hotel Santika Premiere Ambon on 6 Dec 2022
Dear Ms. Michel, Thank you for staying and comment about our hotel. Your feedback was very valuable for us. All your comment will be distributed to the management to follow up.

6/10 Okay

Wolfgang

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was good and not too small. Service was ok. Good breakfast. Supermarket and small shopping mall with kids playground close by. Only downside: Veeeeery noisy at night. Windows dont close tight so the traffic noise was very loud. In addition to this the calls from various mosques startet at 4am. Together with the very hard bed made sleeping very difficult.
Stayed 7 nights in Jul 2022
Response from Hotel Santika Premiere Ambon on 19 Oct 2022
Dear Mr. Wolfgang, Thank you for staying and comment about our hotel. Your feedback was very valuable for us. All your comment will be distributed to the management to follow up.

6/10 Okay

Verified traveller

Liked: Room comfort
준비가 덜된 호텔
문이 고장난 룸으로 배정을 받았다. 결국 방을 옮기게 되었는데, 뷰가 더 안좋은 방으로 이동.
Stayed 2 nights in Aug 2018
Response from Hotel Santika Premiere Ambon on 19 Oct 2022
Dear Our Valuable Guest, Thank you for staying and comment about our hotel. Your feedback was very valuable for us. All your comment will be distributed to the management to follow up.