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Reviews of Brathay Hall - Brathay Trust

3 out of 5
Brathay Hall - Brathay Trust
Brathay Hall, Ambleside, England

Reviews

8.4

Very good

Rating 10 - Excellent. 18 out of 37 reviews" "
Rating 8 - Good. 10 out of 37 reviews" "
Rating 6 - Okay. 6 out of 37 reviews" "
Rating 4 - Poor. 3 out of 37 reviews" "
Rating 2 - Terrible. 0 out of 37 reviews" "

9.0/10

Cleanliness

8.8/10

Staff & service

6.8/10

Amenities

8.6/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

8/10 Good

Dayna

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
-
Stayed 1 night in Apr 2024

10/10 Excellent

Haruka

Stayed 1 night in Mar 2024

10/10 Excellent

Rebecca

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2024

6/10 Okay

Amy

Stayed 1 night in Jan 2024

10/10 Excellent

Timothy

Stayed 1 night in Dec 2023

8/10 Good

Lee

Liked: Cleanliness, staff & service
Brathay Hall weekend
Good location for walking and not too far from town at a reasonable price in todays high living costs
Stayed 3 nights in Nov 2023

10/10 Excellent

Rachel

Stayed 2 nights in Aug 2023

4/10 Poor

Julie

Stayed 3 nights in Aug 2023

8/10 Good

Yvette

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2023

6/10 Okay

Joanne

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Oct 2021

10/10 Excellent

Yat Yu Penelope

Stayed 1 night in Aug 2021

10/10 Excellent

Janina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2021

8/10 Good

ashley

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A good experience
Stayed for one night on a lads walking trip extremely happy with room which was basic but very functional.You can upgrade to a better room if required.Watched football in the bar which was a perfect end to the day
Stayed 1 night in Jul 2021

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay well priced!
Stayed 2 nights in Jul 2021

10/10 Excellent

Verified traveller

Liked: Staff & service
Loved it here, will be back. Lovely big rooms with gorgeous views. Very quiet
Stayed 1 night in Jun 2021

6/10 Okay

James

Liked: Cleanliness, staff & service
Very noisy
Stayed in the main house and although the views are fantastic, it’s not quite worth it. Walls are very thin so you can hear a pin drop on the room next door so everything else was quite noisy. There are definitely better places to stay in the lakes.
Stayed 4 nights in Jun 2021

8/10 Good

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient and offered one night stays.
Stayed 1 night in Jun 2021

10/10 Excellent

Candice

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing 5*****
wow!we had such an amazing break here, the Rooms were amazing we stayed in the Scafel Lodges. the view were beautiful, plenty of breakfast variety! watched The Deer feed yesterday morning. Highly recommend! the only thing that would of been a bonus are binoculars in the room staff very friendly and very clean accomodation. will deffo will return next year. Thank you.
Stayed 2 nights in Sep 2020

8/10 Good

JOHN

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautifully situated near Lake Windermere .
We thought Brathay Hall is beautifully situated, our rooms ( Helvelyn 6& 8 )were rather cramped due to oversized Queen bed and not enough storage space for our clothes ,lack of hangers also,hot water was lute warm most of the time and also no heat from the Radiators( we told reception about this and it worked for one evening), a fan heater was offered,breakfast in the room was very good and the excellent staff were vere pleasant and accommodating. Overall we would reccomend a stay and we.would return.
Stayed 4 nights in Sep 2020

10/10 Excellent

Sonja, Henley-on-Thames

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful room, lovely views, nice walks, nice and helpful staff! I can only recommend a stay here.
Stayed 1 night in Sep 2020
Response from Robert on 10 Sept 2020
Hi Sonja, Glad to see we could accommodate your stay with us, thank you for your kind words and support. Look forward to seeing you again.

6/10 Okay

Verified traveller

Stayed 1 night in Sep 2020
Response from Robert on 19 Sept 2020
Thank you for you Stay and Support of Brathay. Kind Regards,

10/10 Excellent

MR S

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice surroundings, withing walking distance from the town. Breakfast was a mix of cereal bars instead of a cooked breakfast. Room was clean. Friendly and helpful staff.
Stayed 4 nights in Aug 2020
Response from Robert on 9 Sept 2020
Dear Guest, Thank you for your review and feedback, where glad to see you enjoyed your stay with us and thank you for your support of Brathay. Hopefully see you again Soon

8/10 Good

Verified traveller

Stayed 1 night in Sep 2020
Response from Robert on 9 Sept 2020
Dear Guest, Thank you for your review and support, Look forward to seeing you again soon.

6/10 Okay

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Youth Hostel at 4* Hotel Price
Because of Covid-19 we knew it would be a bit different but did not know until we arrived that we would have to eat a continental breakfast in our room and make our own drinks etc. Also no room service (was not entered by staff during our 2 night stay). Dirty crockery, beds unmade, bin - empty it yourself, towels left in shower but not removed/replaced. The room was treated for covid before our arrival, so we did feel very safe. Also, a good selection of cold food left for 2 breakfasts. Lovely views of deer nearby, from our room.
Stayed 2 nights in Aug 2020
Response from Robert on 22 Aug 2020
Dear Guest, Thank you for taking the time out to write your feedback from your stay with us at Brathay, during this unknown period we our doing all we can to make every effort in making you feel relaxed and more importantly safe whilst staying with us one of the main ways is contact less check-in but also not to enter your room whilst staying with us. However this is may be needed to be made more clearer in our confirmations and signs in the rooms, letting guests aware if they needed extra linen, bins empty that all they would need to do is leave outside there room and contact our team. Where glad to see you enjoyed aspects of your stay and hopefully can improve on them for future visits. Kind Regards,

10/10 Excellent

Mike

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2020
Response from Robert on 9 Sept 2020
Dear Mike, Thank you for your review and your support with us at Brathay. Look Forward to seeing you again.

10/10 Excellent

Daryl

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Truly amazing
We stayed at the hotel for 2 nights, but the weather kinda ruined it for the 2nd day for us. However we was very impressed with the hotel and service provided by them. All the staff was extremely friendly and helpful, The view from our room was magnificent and I don’t think we could have stayed in a better place in the Lake District.
Stayed 2 nights in Aug 2020
Response from Robert on 9 Sept 2020
Hi Darly, Thank you so much for the kind words, looks like the weather didn't stop you from getting some amazing pictures. Thank you for your support at Brathay, Hopefully see you again soon.

4/10 Poor

Verified traveller

Travelled with group
Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
No soap in the bathroom to shower with and the towel was tiny. My friend in the room next door didn’t have soap either? This is a basic thing really that should be standard in hotel rooms.....
Stayed 1 night in Aug 2020
Response from Robert on 9 Sept 2020
This feedback from our previous conversation has been passed on, apologies for the inconvenience during your stay. Kind Regards,

8/10 Good

Helen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A great nights stay with a wonderful view over the lake. Would definitely stay again.
Stayed 1 night in Feb 2020
Response from Reception on 2 Mar 2020
Dear Helen, Thank you for staying with us. If you're added onto our mailing list we will be sure to provide you with more of our exciting events and offers. Thank you for your kind message and we are looking forward to welcoming you back to Brathay Trust. If you ever have any queries, please don't hesitate to contact us. We look forward to seeing you again soon at Brathay, Kind Regards, Reception

10/10 Excellent

nat

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful views
The staff members were extremely helpful and friendly. The surroundings are spectacular and the view we had from our window was stunning. It can be a little bit tricky finding it so it is worth getting there when it is light. The room was extremely spacious and had everything we needed.
Stayed 1 night in Jan 2020
Response from Reception on 21 Jan 2020
Good Morning Nat, Thank you for your comments, i know with our light emissions we try to have most of the lights on site on a low or senor relay but i will pass this onto facilities. Mainly we glad you enjoyed your stay and if you were looking to joining us again soon we currently have a discounted offer on through February. All the best for 2020

4/10 Poor

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
We were very disappointed that there was no breakfast and Expedia should have informed us at the time of booking. Staff were excellent went above and beyond to try to make our stay enjoyable.
Stayed 2 nights in Dec 2019
Response from Reception on 21 Jan 2020
Good Morning, I'm sorry to hear of your disspoint regarding breakfast, the Expedia page at the time shouldn't of stated this though it would of been confirmed in our own confirmation of the time of the booking. Thank you for you kind words regarding our staff, we are currently have offers on throughout Feb that include Breakfast but hopefully we will see you again. All the best for 2020

8/10 Good

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Bravo Brathay Hall
We had a lovely spacious room with views out towards Ambleside. The shower was great, and the room was toasty. Shame there isn’t a fridge (it would have been helpful because we had sandwiches and juice etc. Fir packed lunches that we needed for our walks). Overall a pleasant stay and enjoyed the space and view.
Stayed 2 nights in Dec 2019
Response from Reception on 21 Jan 2020
Hi David, i will pass on your comments regarding our facilities but i'm glad overall you enjoyed your time with us at Brathay. Many Thanks for your kind words.

10/10 Excellent

Hilary

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Family break
The staff were very friendly, beautiful surroundings and a short walk to Windermere lake. Good breakfast with different options for all the family. We will be back.
Stayed 1 night in Sep 2019
Response from Robert - Reception on 13 Sept 2019
Glad to hear your enjoyed your stay with us Hilary. Look forward to seeing you again soon at Brathay. Best, Robert

10/10 Excellent

Nicholas

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2019
Response from Robert on 30 Aug 2019
Many Thanks Nicolas, Glad you enjoyed your Stay with us at Brathay. Hopefully see you again Soon. Best, Robert

8/10 Good

alice

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2019
Response from Robert - Reception on 13 Aug 2019
Hi Alice, Thank you for your stay with us hope to see you again soon.

6/10 Okay

hin tat

Liked: Staff & service
Average b&b in loch Ness
Average accommodation, friendly staff, cleanliness need improvement , good location
Stayed 1 night in Jun 2023