Book a Alotenango Cottage

The staff couldn't speak much English but were so kind and helpful with everything we asked. We had to swap rooms because of an issue with the water pressure and temperature in the shower, but they were responsive and very happy to help us resolve the issue by moving us to a different room immediately. The free basic breakfast is excellent. The location is great. The beds are comfortable and the rooms are spacious. They lock the front gate at 7pm for safety and have a night person available...

Located in the town center few steps to the central park and many other places. Great service, clean hotel in general, affordable.

Fantastic and highly recommended hotel. The Naif's staff were friendly, professional, patient and very helpful, the rooms and facilities very clean and excellent, and the location is in close walking distance to many attractions and restaurants.

--- The hotel is beautiful. The location is also excellent. However, we arrived from Australia after a 34-hour flight and asked the reception if we could at least freshen up with a quick shower, as we arrived very early. We understood that check-in was only at 3 pm, and we didn’t expect early room access, but it would have been greatly appreciated if we could use the spa area just to shower before heading out. They stored our bags, which was helpful, but they did not allow us access to the spa...

We really liked this hotel. Its a quiet surroundings with a lovely roof terrace. Staff were great and the breakfast was generous, yummy and really well priced. Room was cosy and comfortable but a tad on the small side but made up for it with great water pressure and loads of hot water

Every aspect of our stay was excellent. The peace and quiet, the view, the great sleep! The late check-in was handled well with a direct transport to the top of the hill and our early departure was also handled well. One small criticism is the system used to get up and down the hill. Once a call is made requesting transport down the hill it can take 20 mins(or more if someone takes the transport you called) for the off-road vehicle to take you to the restaurant. Then your taken by a different...

Clean and tidy with great staff