"I've rarely bothered to leave reviews of hotels, but my experience here left me quite furious. I stayed in the hotel in October, so not so hot outside. However it was VERY hot in my room, at one point it was 27c. Clearly the Air Con wasn't functioning so I asked reception. They sent a technician who proceeded to LIE about the situation saying it would take time to cool down. Eventually they admitted that they had turned off the Air Con for the whole hotel to save money and gave me a cooling...
"I've rarely bothered to leave reviews of hotels, but my experience here left me quite furious. I stayed in the hotel in October, so not so hot outside. However it was VERY hot in my room, at one point it was 27c. Clearly the Air Con wasn't functioning so I asked reception. They sent a technician who proceeded to LIE about the situation saying it would take time to cool down. Eventually they admitted that they had turned off the Air Con for the whole hotel to save money and gave me a cooling...
"I want to commend your reception staff (Eiffel and Dex) for their willingness to help us when we needed it most. We had misplaced our phone on our way to the hotel in the bullet train. Despite not knowing the language he assisted us promptly by calling the relevant people and helped greatly with the recovery within 24 hours. I really appreciate his gesture and am thankful for his kind gesture. Because of such staff your countryโs image is enhanced more. I have a more positive image of China now...
"I want to commend your reception staff (Eiffel and Dex) for their willingness to help us when we needed it most. We had misplaced our phone on our way to the hotel in the bullet train. Despite not knowing the language he assisted us promptly by calling the relevant people and helped greatly with the recovery within 24 hours. I really appreciate his gesture and am thankful for his kind gesture. Because of such staff your countryโs image is enhanced more. I have a more positive image of China now...
"If you have to take a train to Xianbei (Xiโan north international railway) this hotel is the best.
Beautiful and is just to 10 minutes by car to the station"
"If you have to take a train to Xianbei (Xiโan north international railway) this hotel is the best.
Beautiful and is just to 10 minutes by car to the station"
"Absolutely convenient stay for my overnight layover in China. The metro runs from Terminal 3 to keys areas in Xiโan so was easy to get out and about. "
"Absolutely convenient stay for my overnight layover in China. The metro runs from Terminal 3 to keys areas in Xiโan so was easy to get out and about. "
"Had a good time staying at this hotel. The room was clean and quiet. Staff made us feel at ease with their smiles and efficient service. Klaus at the front desk was super friendly and helpful throughout our stay. "
"Had a good time staying at this hotel. The room was clean and quiet. Staff made us feel at ease with their smiles and efficient service. Klaus at the front desk was super friendly and helpful throughout our stay. "
"Lovely stay at Citadines! The apartment was well equipped and even though we were about 20 minutes from the wall, the quality of breakfast and the apartment made up for it many times over :)"
"Lovely stay at Citadines! The apartment was well equipped and even though we were about 20 minutes from the wall, the quality of breakfast and the apartment made up for it many times over :)"
Lowest nightly price found within the past 24 hours based on a 1 night stay for 2 adults. Prices and availability subject to change. Additional terms may apply.
Lowest nightly price found within the past 24 hours based on a 1 night stay for 2 adults. Prices and availability subject to change. Additional terms may apply.
"The place was clean and well maintained, staff was courteous and the breakfast options were nice. Nice gym area as well, some more dumbbells would have been appreciated though"
"We had a wonderful day at this property. The room and the view were spectacular. We really enjoyed the weekend brunch, which had an incredible amount of food that was high quality. The staff were incredibly accommodating and they arranged a fantastic visit to the terra-cotta warriors. Highly recommended. "
"The hotel is newly renovated, everything is clean and well designed. The rooms are spacious and the beds are soft. They provide unlimited free water bottles that you can grab, which is really nice given the hot weather."