Alcorrín Hotels, Manilva

"Very smart hotel recently refurbished, possibly re built. High tech, which is a problem. The hotel gives you lots of information before arriving. Parking is expensive, but you are in the centre of town. The hotel is controlled by technology, no room keys, digital check in etc.... On the day we arrived we were not told that there was no Wi Fi or internet connection. When we asked how we could connect we were told that was not possible and the engineers could not work out why, so we would have to do without. This hotel is run by technology, but the staff don't know how to control it. Which means anything could go wrong and customers would just have to do without. Possibly no lift, no air conditioning, no hot water, no access to your room. Everything relies on the technology. Our problem was small, no internet and no Wi Fi. After a rather lengthy debate with the manager, a rather shaky connection was made. It sometimes worked, sometimes not. No real solution, just a patch up job. The pool advertised is not a pool its a plunge pool. Small and narrow. The rooftop sun area has 5 loungers. For a hotel with 5 floors of rooms. A joke. Yes it has everything advertised, but that's just to get bookings. We stayed one night. Would not stay longer. All very smart and clever, but we felt cheated."

"Mice"

"Lots of outdoor area were closed the bed was bit hard other than that the room was clean the staff was friendly good breakfast loved the lady making an omelette"

"Staff were helpful and friendly. Good buffet breakfast."

"Really great service. Very well maintained. Enjoyed my stay!"

"Room very clean. Staff very helpful."

"Great service, clean "

"We had a very nice roof terrace room looking out to beautiful country side, a sea view and views of the rock of Gibraltar. The terrace was beautifully furnished. Unfortunately the actual room was quite small for a premium priced room. Not enough space for 2 chairs, just a small, uncomfortable desk chair. Food in the several restaurants was excellent. Memorable quality breakfast breakfast."

"Rooms are dated, staff are rude and generally it’s a poor experience. Our Junior suite came with one coffee capsule (we’re a couple sharing the room - so not even one each) and 2 tiny bottles of water. When asking for more coffee they tried to charge €15. Room service app didn’t work at all, and when phoning them the kitchen would be closed at random times, and the staff were incredibly rude."