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"I arrived at the hotel and the staff could not find my reservation. The staff also claimed hotel does not accept pre-paid reservations as a matter of policy and hence I would have to pay them in cash as they also did not have any way to receive payment by credit card. Since I had insufficient cash on me anyway, I refused to pay twice for what was already way overpriced accommodations in Latacunga, Ecuador. "

"Bathrooms were clean and well equipped. Community dinner and breakfast were excellent. Staff were polite, patient, and very helpful. Exceeded my expectations "

"Staff were very welcoming and helpful. The hotel is beautiful and elegant. My family felt safe and comfortable and have recommended to other traveling family. "

"Una propiedad tradicional y bien ubicada"

"Great location. Great staff"

"Wonderful new hotel right next to the central square in the old part of Latacunda. Easy walk to restaurants. On Premise parking. Staff very helpful"

"Very quiet and safe "

"We loved this hotel. The room was clean, the common area was wonderful to hang out in. And the food was delicious! We are vegetarian and they served us excellent dinners. The staff is really great and friendly! We will definitely stay here again. "

"Secure parking, clean and comfortable rooms, well located to walk Latacunga, friendly and helpful staff. Only downside (minor) was that the room was over the street, which could be a little noisy at times."

"Great place and views. "