32-inch flat-screen TV with cable channels, TV

Reviews of Hampton Inn Alamosa, CO

2.5 out of 5
Hampton Inn Alamosa, CO
710 Mariposa Street, Alamosa, CO

Reviews

8.8

Excellent

Rating 10 - Excellent. 572 out of 996 reviews" "
Rating 8 - Good. 295 out of 996 reviews" "
Rating 6 - Okay. 79 out of 996 reviews" "
Rating 4 - Poor. 36 out of 996 reviews" "
Rating 2 - Terrible. 14 out of 996 reviews" "

9.2/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

9.2/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

6/10 Okay

Jennifer

Business traveller
Liked: Cleanliness, staff & service
I stayed in the room next to the kitchen. I was woken up every morning by the noise in the kitchen. I stayed here last year and the experiences were very different. Last year was great and this year did not meet my expectations of a Hampton Inn. Paying the same for my room as someone with a quiet, better experience does not feel right. When I checked in the employee even commented that I was getting the last room available (despite making my reservation months in advance) and that it would be loud being next to the kitchen. I would not stay at this property again when I return to Alamosa.
Stayed 3 nights in Mar 2024

10/10 Excellent

Jessica, Daleville

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff, great breakfast, very clean, pool was warm. The Hot tub didn’t look very clean but overall was a wonderful experience
Stayed 1 night in Mar 2024

10/10 Excellent

Anne

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly and helpful staff
Stayed 2 nights in Mar 2024

10/10 Excellent

carla, katy

Liked: Cleanliness, staff & service, property conditions & facilities
Staff it’s Great
Stayed 3 nights in Mar 2024

10/10 Excellent

Merissa

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024

10/10 Excellent

Patti

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024

2/10 Terrible

Steven, Mankato

Disliked: Cleanliness, staff & service, property conditions & facilities
Room service every other day Swimming pool not as told 91 degrees. Cold as ice Not clear about charges, no receipt Room not ready on arrival ( even when the place not full or near half occupied ) Have to leave one day earlier, no information if I would be refunded one day , again no receipt no information Not clear what they charged me for my pet, no info at all. TV in the suite room overside and wrongly mounted, all twisted, unable to watch TV properly. Chair on the desk had large stains on the fabric ( this a suite, really?) I reserve a suite w two queen beds but I have one w one king instead, up to today not sure if they adjusted the charges ( they have different charges) Bottom line they just gave a phone number to call Expedia…of course their time is very valuable but mine is not ( I am a physician) if I want to have anything resolve I have to invest my time and be on the phone who knows for how long…shame on Expedia, and shame on Hilton. Please be sure this is last time I use a Hilton facility Ettore Piroso MD
Stayed 2 nights in Feb 2024
Response from T.Lawson on 19 Feb 2024
Thanks for staying with Hampton Alamosa and for your feedback. In response, our pool is kept at 84 degrees which is standard for the industry. Receipt was sent to your Gmail and was re-sent this morning. Charged for full stay since you checked out at 3pm after service hours. Pet fee was included. Also appears that you did receive the room type reserved through Expedia. I do apologize for any stains found on the desk chair. If you have any further questions, please contact the property and I would be happy to assist.

8/10 Good

Zac

Stayed 1 night in Feb 2024

10/10 Excellent

Ronald

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2024

6/10 Okay

Diego

Stayed 2 nights in Jan 2024

10/10 Excellent

Kip

Liked: Cleanliness, staff & service, property conditions & facilities
Great hotel!

8/10 Good

Christa

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Dec 2023

10/10 Excellent

S.

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities

10/10 Excellent

Diana

Travelled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Reception host was very welcoming and helpful.
Stayed 2 nights in Nov 2023

8/10 Good

Edward and Brady

Liked: Cleanliness, staff & service, property conditions & facilities
Very nice property in a town without many choices. Only thing I would say is the pet fee is on the steep side.
Stayed 1 night in Nov 2023

8/10 Good

Scott

Would recommend
Overall very good, only negative was bed seemed to be a bit worn and soft
Stayed 2 nights in Nov 2023

6/10 Okay

E Silvia

Travelled with family
Liked: Staff & service, room comfort
Was a bit in the bathroom but other than that service was great
Stayed 1 night in Nov 2023

10/10 Excellent

Nicole

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a great stay and would definitely stay there again.
Stayed 1 night in Nov 2023
Response from Alamosa on 14 Nov 2023
We are thrilled to hear you enjoyed your stay at Hampton by Hilton-Alamosa! I've forwarded your note to our staff supervisors so they can reward their team for providing stellar service. We are constantly monitoring the performance of our hotel and measuring them against high service and quality standards. Comments from our guests enable us to continually improve and exceed those standards. We appreciate the time you have taken along with the effort made to share your comments with us is most appreciated. Feedback from our guests is vitally important in our mission to be the first choice of our area travelers. We want you as our guest and are hopeful that you will afford us the opportunity to provide lodging services in the future. Until then, Happy Travels!!

8/10 Good

Jean

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Nov 2023
Response from Alamosa on 14 Nov 2023
First I would like to thank you for taking the time out of your busy day to give us your feedback. It gives us great pleasure knowing you enjoyed your stay. We would enjoy having you back the next time you are in the area. Until then, have safe and happy travels.

6/10 Okay

Andrea

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Thank you for finding my lost can with my dental splint....
Stayed 1 night in Nov 2023
Response from Alamosa on 14 Nov 2023
First, I would like to thank you for taking the time out of your busy day to give us your feedback. It gives us great pleasure knowing you enjoyed your stay. So glad we could help! We would enjoy having you back the next time you are in the area. Until then, have safe and happy travels.

4/10 Poor

Michael

Disliked: Cleanliness, staff & service
Room was dirty and water pressure on third floor was very weak.
Stayed 1 night in Nov 2023
Response from Scotty on 7 Nov 2023
Thank you for completing our survey. I would like to express my sincere apologies for falling short of our high service standards. I understand your frustration and will address your concerns. The management and staff here at the Hampton Inn take your concerns very seriously. Please know that we are always looking for ways to improve our customer experience. We try hard to make sure all of our guests have a great stay as we are all about Satisfaction Guaranteed. Thank you for your feedback and we hope you will come back and stay with us again.

10/10 Excellent

Matthew

Stayed 1 night in Nov 2023

10/10 Excellent

S.

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent staff
Stayed 2 nights in Oct 2023
Response from Scotty on 1 Nov 2023
Thank you for your kind review, hope to see you again, next time you are in Alamosa.

6/10 Okay

Janet

Had gas cans stollen off our trailer in the night. No room service one night.
Stayed 4 nights in Oct 2023
Response from Scotty on 1 Nov 2023
Hi Janet. We did take the time to check our cameras about this issue and we did not see anyone steal gas tanks from your vehicle while you were staying on our property. Our hotel is not responsible for any stolen items and will not remembers any theft even if it is on the property. I would advise notifying authorities in any case related to the theft you described. Room service is provided only upon request and not provided daily unless it is a consecutive stay for over four days. We hope this doesn't detour your decision to stay with us for future reservations and you choose to stay with us again.

10/10 Excellent

Debi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023
Response from Scotty on 13 Oct 2023
Thank you for your kind review, hope to see you again, next time you are in Alamosa.

4/10 Poor

Verified traveller

Stayed 1 night in Oct 2023
Response from Scotty on 10 Oct 2023
Thank you for your comments and positive feedback during your stay at the Hampton Inn - Alamosa, CO. While we do our best to always deliver a smooth experience, it appears we fell short and did not meet expectations during your visit. Because you have taken the time to share your experience, as a hotel management team we appreciate your positive feedback, I've forwarded your note to general management so they are aware of the issues you presented to provide stellar service. Thank you for taking the time to share your feedback! Should you have any additional questions relative to this matter, please reply to this email and we will be happy to be of further assistance. Best regards and Happy and Safe Travels!!!!

10/10 Excellent

Teresa

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Will stay again - best staff ever!
Stayed 1 night in Oct 2023
Response from Scotty on 10 Oct 2023
We are thrilled to hear you enjoyed your stay at Hampton by Hilton-Alamosa! I've forwarded your note to our staff supervisors so they can reward their team for providing stellar service. We are constantly monitoring the performance of our hotel and measuring them against high service and quality standards. Comments from our guests enable us to continually improve and exceed those standards. We appreciate the time you have taken along with the effort made to share your comments with us is most appreciated. Feedback from our guests is vitally important in our mission to be the first choice of our area travelers. We want you as our guest and are hopeful that you will afford us the opportunity to provide lodging services in the future. Until then, Happy Travels!!

10/10 Excellent

Arthur, Skokie

Liked: Cleanliness, staff & service, property conditions & facilities
See above.
Stayed 1 night in Sep 2023
Response from Scotty on 3 Oct 2023
We are thrilled to hear you enjoyed your stay at Hampton by Hilton-Alamosa! I've forwarded your note to our staff supervisors so they can reward their team for providing stellar service. We are constantly monitoring the performance of our hotel and measuring them against high service and quality standards. Comments from our guests enable us to continually improve and exceed those standards. We appreciate the time you have taken along with the effort made to share your comments with us is most appreciated. Feedback from our guests is vitally important in our mission to be the first choice of our area travelers. We want you as our guest and are hopeful that you will afford us the opportunity to provide lodging services in the future. Until then, Happy Travels!!

10/10 Excellent

Donna

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2023
Response from Scotty on 3 Oct 2023
We are thrilled to hear you enjoyed your stay at Hampton by Hilton-Alamosa! I've forwarded your note to our staff supervisors so they can reward their team for providing stellar service. We are constantly monitoring the performance of our hotel and measuring them against high service and quality standards. Comments from our guests enable us to continually improve and exceed those standards. We appreciate the time you have taken along with the effort made to share your comments with us is most appreciated. Feedback from our guests is vitally important in our mission to be the first choice of our area travelers. We want you as our guest and are hopeful that you will afford us the opportunity to provide lodging services in the future. Until then, Happy Travels!!

10/10 Excellent

Hillary

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2023
Response from Scotty on 3 Oct 2023
We are thrilled to hear you enjoyed your stay at Hampton by Hilton-Alamosa! I've forwarded your note to our staff supervisors so they can reward their team for providing stellar service. We are constantly monitoring the performance of our hotel and measuring them against high service and quality standards. Comments from our guests enable us to continually improve and exceed those standards. We appreciate the time you have taken along with the effort made to share your comments with us is most appreciated. Feedback from our guests is vitally important in our mission to be the first choice of our area travelers. We want you as our guest and are hopeful that you will afford us the opportunity to provide lodging services in the future. Until then, Happy Travels!!

8/10 Good

Billie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2023
Response from Scotty on 2 Oct 2023
First I would like to thank you for taking the time out of your busy day to give us your feedback. It gives us great pleasure knowing you enjoyed your stay. We would enjoy having you back the next time you are in the area. Until then, have safe and happy travels.

10/10 Excellent

Yvonne

Liked: Cleanliness, staff & service, property conditions & facilities
As a general rule I don’t give out 5 stars unless service and value is outstanding. This hotel is a pleasant surprise. Usually small communities don’t afford much in terms of high end accommodations, but this hotel hits all the marks. The continental breakfast was very good and provided me with everything I like to eat in the morning. Our room was more than spacious, comfortable and quiet. I would highly recommend this hotel in Alamosa.
Stayed 1 night in Sep 2023
Response from Alamosa on 25 Sept 2023
Thank you for taking the time to share your experience with us, I understand your frustration with the room costs. Supply and demand and the uprising costs generates a rate increases throughout all industries. Your feedback is important to us, if we do not know what we are doing wrong then we will not be able to fix it. I hope you will give us another opportunity to make your next stay better than your last next time you are in the Alamosa area. Thanks again for your review.

10/10 Excellent

Allan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great
Stayed 1 night in Sep 2023
Response from Scotty on 14 Sept 2023
We are thrilled to hear you enjoyed your stay at Hampton by Hilton-Alamosa! I've forwarded your note to our staff supervisors so they can reward their team for providing stellar service. We are constantly monitoring the performance of our hotel and measuring them against high service and quality standards. Comments from our guests enable us to continually improve and exceed those standards. We appreciate the time you have taken along with the effort made to share your comments with us is most appreciated. Feedback from our guests is vitally important in our mission to be the first choice of our area travelers. We want you as our guest and are hopeful that you will afford us the opportunity to provide lodging services in the future. Until then, Happy Travels!!

8/10 Good

hans

Stayed 1 night in Sep 2023
Response from Scotty on 14 Sept 2023
First I would like to thank you for taking the time out of your busy day to give us your feedback. It gives us great pleasure knowing you enjoyed your stay. We would enjoy having you back the next time you are in the area. Until then, have safe and happy travels.

10/10 Excellent

Elizabeth

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The bed and pillows were comfortable.
Stayed 1 night in Sep 2023
Response from Alamosa on 8 Sept 2023
We are thrilled to hear you enjoyed your stay at Hampton by Hilton-Alamosa! I've forwarded your note to our staff supervisors so they can reward their team for providing stellar service. We are constantly monitoring the performance of our hotel and measuring them against high service and quality standards. Comments from our guests enable us to continually improve and exceed those standards. We appreciate the time you have taken along with the effort made to share your comments with us is most appreciated. Feedback from our guests is vitally important in our mission to be the first choice of our area travelers. We want you as our guest and are hopeful that you will afford us the opportunity to provide lodging services in the future. Until then, Happy Travels!!

8/10 Good

Leticia

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Sep 2023
Response from Alamosa on 8 Sept 2023
We are thrilled to hear you enjoyed your stay at Hampton by Hilton-Alamosa! I've forwarded your note to our staff supervisors so they can reward their team for providing stellar service. We are constantly monitoring the performance of our hotel and measuring them against high service and quality standards. Comments from our guests enable us to continually improve and exceed those standards. We appreciate the time you have taken along with the effort made to share your comments with us is most appreciated. Feedback from our guests is vitally important in our mission to be the first choice of our area travelers. We want you as our guest and are hopeful that you will afford us the opportunity to provide lodging services in the future. Until then, Happy Travels!!

8/10 Good

Mayra

Liked: Cleanliness, staff & service, property conditions & facilities
It was clean but certain areas were misssed
Stayed 1 night in Sep 2023
Response from Alamosa on 4 Sept 2023
Thank you for taking the time to complete our survey. Sharing your views helps us to gain valuable insight into guest’s views of the service we provide. We hope to see you again!!

8/10 Good

Carolyn

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice three night stay. Staff,room and breakfast were all very nice. Carpets could be cleaner and the internet was horrible. It dropped constantly which was so annoying.
Stayed 3 nights in Aug 2023
Response from Alamosa on 31 Aug 2023
Thank you for choosing Hampton Alamosa for your lodging needs. I hope your overall stay was satisfactory. I do apologize for the internet issues. We have corresponded with Hilton to improve our connectivity, however our remote location limits our provider access choices. Hilton is working with us to help these issues to provide better speeds for our guests. This not only frustrates our guests, but myself and our staff as well. I again thank you for staying with us and hope you choose Hampton Alamosa for any future travel needs.

10/10 Excellent

BONNIE

Liked: Cleanliness, staff & service, property conditions & facilities
This Hampton Inn is excellent. Clean, comfortable, quiet, and convenient.
Stayed 1 night in Aug 2023
Response from Alamosa on 28 Aug 2023
We are thrilled to hear you enjoyed your stay at Hampton by Hilton-Alamosa! I've forwarded your note to our staff supervisors so they can reward their team for providing stellar service. We are constantly monitoring the performance of our hotel and measuring them against high service and quality standards. Comments from our guests enable us to continually improve and exceed those standards. We appreciate the time you have taken along with the effort made to share your comments with us is most appreciated. Feedback from our guests is vitally important in our mission to be the first choice of our area travelers. Thank you for your review and we look forward to seeing you the next time you're in Alamosa.

10/10 Excellent

Sarah

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2023
Response from Alamosa on 23 Aug 2023
We are thrilled to hear you enjoyed your stay at Hampton by Hilton-Alamosa! I've forwarded your note to our staff supervisors so they can reward their team for providing stellar service. We are constantly monitoring the performance of our hotel and measuring them against high service and quality standards. Comments from our guests enable us to continually improve and exceed those standards. We appreciate the time you have taken along with the effort made to share your comments with us is most appreciated. Feedback from our guests is vitally important in our mission to be the first choice of our area travelers. Thank you for your review and we look forward to seeing you the next time you're in Alamosa.

8/10 Good

Krystyna

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Smooth check in. Clean nice room. Helpful staff recommendations for restaurants.
Stayed 1 night in Aug 2023
Response from Alamosa on 22 Aug 2023
We are thrilled to hear you enjoyed your stay at Hampton Inn! I've forwarded your note to our staff supervisors so they can reward their team for providing stellar service. We are constantly monitoring the performance of our hotel and measuring them against high service and quality standards. Comments from our guests enable us to continually improve and exceed those standards. The time you have taken along with the effort made to share your comments regarding your issues with us is most appreciated. Feedback from our guests is vitally important in our mission to be the first choice of our area travelers. We want you as our guest and are hopeful that you will afford us the opportunity to provide lodging services in the future.

10/10 Excellent

Dagmar

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2023
Response from Alamosa on 21 Aug 2023
We are thrilled to hear you enjoyed your stay at Hampton by Hilton-Alamosa! I've forwarded your note to our staff supervisors so they can reward their team for providing stellar service. We are constantly monitoring the performance of our hotel and measuring them against high service and quality standards. Comments from our guests enable us to continually improve and exceed those standards. We appreciate the time you have taken along with the effort made to share your comments with us is most appreciated. Feedback from our guests is vitally important in our mission to be the first choice of our area travelers. We want you as our guest and are hopeful that you will afford us the opportunity to provide lodging services in the future. Until then, Happy Travels!!

10/10 Excellent

Ray

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice place. Everything was great.
Stayed 1 night in Aug 2023
Response from Alamosa on 18 Aug 2023
We are thrilled to hear you enjoyed your stay at Hampton by Hilton-Alamosa! I've forwarded your note to our staff supervisors so they can reward their team for providing stellar service. We are constantly monitoring the performance of our hotel and measuring them against high service and quality standards. Comments from our guests enable us to continually improve and exceed those standards. We appreciate the time you have taken along with the effort made to share your comments with us is most appreciated. Feedback from our guests is vitally important in our mission to be the first choice of our area travelers. We want you as our guest and are hopeful that you will afford us the opportunity to provide lodging services in the future. Until then, Happy Travels!!

6/10 Okay

Marilyn

Liked: Cleanliness, staff & service, property conditions & facilities
What I did not like was a guest made a lot of noise around 4:am which woke me up and I was not able to go back to sleep.
Stayed 1 night in Aug 2023
Response from Alamosa on 14 Aug 2023
Thanks for choosing Hampton Alamosa. I do apologize for the noise disturbance. This time of year, we have many families in-house with many children. I know how frustrating it can be, as most guests do not understand hotel etiquette. I also recommend as a best travel practice, to always to request a high floor room whenever possible prior to check-in if you wish to avoid most noise issues. Thank you for bringing this to my attention and again, please except my apology for any inconveniences. We appreciate all feedback.

8/10 Good

Sheri

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
WiFi not available
WiFi is not available, while we were told they are working on upgrading, the only option during our stay was to either hard wire in from our room, which none of my devices have that as an option, or use their computer in the business center. The front desk staff tried to help, but we couldn’t connect our entire stay.
Stayed 2 nights in Jul 2023
Response from Scotty on 3 Aug 2023
I apologize that your stay was not as enjoyable as you were expecting. The management and staff here at the Hampton Inn take your concerns very seriously. Please know that we are always looking for ways to improve our customer experience. We try hard to make sure all of our guests have a great stay. Our issues with having our internet connect properly has been addressed to Hilton directly and we hope to have upgrades in the very near future. Thank you for your feedback and we hope you will come back and stay with us again.

10/10 Excellent

Joseph

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
As usual, everything was good as expected
Stayed 1 night in Jul 2023
Response from Alamosa on 31 Jul 2023
We are thrilled to hear you enjoyed your stay at Hampton by Hilton-Alamosa! I've forwarded your note to our staff supervisors so they can reward their team for providing stellar service. We are constantly monitoring the performance of our hotel and measuring them against high service and quality standards. Comments from our guests enable us to continually improve and exceed those standards. We appreciate the time you have taken along with the effort made to share your comments with us is most appreciated. Feedback from our guests is vitally important in our mission to be the first choice of our area travelers. We want you as our guest and are hopeful that you will afford us the opportunity to provide lodging services in the future. Until then, Happy Travels!!

10/10 Excellent

Monica

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Our stay was great. The breakfast fast delicious. One day someone made green Chile and it was delicious. I appreciated all the staffs friendliness.
Stayed 3 nights in Jul 2023
Response from Alamosa on 28 Jul 2023
We are thrilled to hear you enjoyed your stay at Hampton by Hilton-Alamosa! I've forwarded your note to our staff supervisors so they can reward their team for providing stellar service. We are constantly monitoring the performance of our hotel and measuring them against high service and quality standards. Comments from our guests enable us to continually improve and exceed those standards. We appreciate the time you have taken along with the effort made to share your comments with us is most appreciated. Feedback from our guests is vitally important in our mission to be the first choice of our area travelers. We want you as our guest and are hopeful that you will afford us the opportunity to provide lodging services in the future. Until then, Happy Travels!!

8/10 Good

Mike

Stayed 1 night in Jul 2023
Response from Alamosa on 28 Jul 2023
First I would like to thank you for taking the time out of your busy day to give us your feedback. It gives us great pleasure knowing you enjoyed your stay. We would enjoy having you back the next time you are in the area. Until then, have safe and happy travels.

8/10 Good

Shirley

Liked: Cleanliness, staff & service, property conditions & facilities
Beds was not very comfortable.
Stayed 1 night in Jul 2023
Response from Scotty on 27 Jul 2023
Thank you for taking the time to complete our survey. Sharing your views helps us to gain valuable insight into guest’s views of the service we provide. We hope to see you again!!

10/10 Excellent

Tammy

Stayed 1 night in Jul 2023
Response from Alamosa on 14 Aug 2023
We are thrilled to hear you enjoyed your stay at Hampton by Hilton-Alamosa! I've forwarded your note to our staff supervisors so they can reward their team for providing stellar service. We are constantly monitoring the performance of our hotel and measuring them against high service and quality standards. Comments from our guests enable us to continually improve and exceed those standards. We appreciate the time you have taken along with the effort made to share your comments with us is most appreciated. Feedback from our guests is vitally important in our mission to be the first choice of our area travelers. We want you as our guest and are hopeful that you will afford us the opportunity to provide lodging services in the future. Until then, Happy Travels!!