Al Faiha'a Hotels, Jeddah

"Good service"

"I had the worst customer service experience with Mbaat. I booked a property in mid-July and paid in full upfront through Expedia. On check-in day, we were left waiting a long time with my kids while the staff claimed no payment was made. Even after I sent proof via WhatsApp, I received no response for a while, then was told the payment was “not complete.” I had to call Expedia to resolve the issue. Because of this experience, I will never return to Mbaat or recommend them to family and friends."

"Lovely people and nice location near shopping mall"

"Amazing place to stay."

"Very clean and comfortable "

"Wonderful staff very attentive and helpful. The service was first class and the beach and pool were most enjoyable. "

"The best and cleaner room I have see in Jeddah apartment. For rent good staff everything nearby I love it"

"The service was excellent, Dona handled all my needs and made sure my stay went without worrying. I had to change my room and she made sure everything went through smoothly. The breakfast buffet was great with many excellent choice. I would highly recommend the property."

"Very good location for few days "

"Great stay "

"Exceptional in every way. We even got a complementary upgrade."

"The hotel is new and located in an excellent area. The rooms, facilities, and overall condition of the property are very good. However, the hotel uses a strong perfume scent throughout the corridors, elevators, entrance, and common areas. The fragrance is intolerable and unnecessary for a new and well-maintained hotel."

"Exceptional hotel, so comfortable and clean "

"Exceptional property on the Jeddah waterfront with great amenities and warm staff! I would recommend this property for your trip to Jeddah. The rooftop pool and breakfast are two highlights of this hotel! Both are superb ☺️"

"Great rooms, welcoming and friendly staff, and facilities overall were great!"

"Very Good"