Studio, Lake View | Terrace/patio
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Reviews of ResidHotel Azuréa

3 out of 5
ResidHotel Azuréa
159 Avenue du Petit Port, Aix-les-Bains

Reviews

7.8

Good

Rating 10 - Excellent. 143 out of 548 reviews" "
Rating 8 - Good. 266 out of 548 reviews" "
Rating 6 - Okay. 81 out of 548 reviews" "
Rating 4 - Poor. 39 out of 548 reviews" "
Rating 2 - Terrible. 19 out of 548 reviews" "

7.6/10

Cleanliness

7.6/10

Staff & service

7.8/10

Amenities

7.6/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

8/10 Good

Stephen

Liked: Cleanliness
Accommodation
Good location, property basic but clean, no bedroom storage at all, no bed side lighting to main bedroom (contrary to web photos) main living room sofa uncomfortable.
Stayed 7 nights in Sep 2023

10/10 Excellent

Verified traveller

Liked: Cleanliness, room comfort
Stayed 2 nights in Sep 2023

6/10 Okay

Sophie

Stayed 4 nights in Sep 2023

6/10 Okay

Corinne

Liked: Cleanliness, property conditions & facilities
Stayed 5 nights in Jul 2023

4/10 Poor

YUNSOO

Travelled with family
Stayed 1 night in Aug 2022

10/10 Excellent

Patrick

Travelled with group
Liked: Cleanliness, room comfort
Stayed 3 nights in Jun 2022

10/10 Excellent

Alfredo

Travelled with family and small children
Liked: Cleanliness, property conditions & facilities
There is a beautiful lake just 2 minutes walking, and people can jog, walk, or just sit with a bottle of wine and enjoy, this place is too much
Stayed 2 nights in May 2022

8/10 Good

Philippe

Travelled with family
Liked: Cleanliness, room comfort
Good property
Stayed 1 night in Dec 2021

10/10 Excellent

Ruth

Travelled with family, Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
It was my second time in there... And loved it.
Stayed 5 nights in Nov 2021

2/10 Terrible

Yaron

Disliked: Cleanliness, room comfort
Dont go there
Ugly building. Not clean. The "lake view" is very partial. The view is of a poor residential building. The stuff is rood and unpolite. We were asked to clear the garbage from our room to a dumpster located 300 meter away.
Stayed 1 night in Sep 2021
Response from Emma, Service Qualité on 11 Oct 2021
Dear Guest, We're sorry to learn you did not enjoy your stay in our tourism residence. We've taken note that you found the view on the lake from your apartment not satisfactory. As you can see in our pictures, there are a couple of buildings in front of us before the lake. Regarding garbage disposal, as you only stayed for one night you should not have been asked to take the rubbish out. The residence's manager will remind her reception team about this. We hope we will welcome you again for a better experience. Best regards, Emma, Service Qualité

10/10 Excellent

Carlene

Liked: Cleanliness, room comfort
Well located hotel in Aix-les-Bains
We had a good stay at this hotel in Aix-les-Bains. The facade looks a bit dated, but the rooms are nice inside. We were on the top floor with a view of the lake and a decent sized balcony. It is a good location with just a short walk to the lake. Breakfast was eh, but very convenient, offered from 8-10. The parking garage underneath the hotel was full, but we just parked down the street for free which was perfectly fine. Note that the reception is closed from 12:30-14:30 which affected us a few times on our trip.
Stayed 2 nights in Aug 2021

8/10 Good

Verified traveller

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
très bon hôtel a proximité directe du lac appartement 4 personnes très propre et bien équipé parfait pour une famille de 4 Nous recommandons cette résidence
Stayed 6 nights in Feb 2021

6/10 Okay

S

Business traveller
Stayed 1 night in Jul 2020

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent
Very spacious! We loved the balcony and kitchen.
Stayed 1 night in Sep 2019
Response from isabelle on 1 Oct 2019
Dear customers, Thank you for choosing the Azurea when you came to Aix les Bains. Your stay gave you satisfaction and we are delighted. Thank you for taking the time to share your experience with other travellers. We hope to have the pleasure of seeing you back at our place again. With kind regards. Isabelle/Quality Department

8/10 Good

Alisha

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice and comfortable, right near the lake
Just a few minute walk from the lake and with great views of the mountains, this was a simple, comfortable hotel. Facilities were good, and the breakfast was not bad. I think I would stay here again
Stayed 1 night in Oct 2018

8/10 Good

Edmund, Portland

Liked: Cleanliness, room comfort
Good for family holiday
Hotel good for price. Close to lake, not a lot of facilities close by. 30 minute walk to town, 20 to 30 minute walk to Grand Port for restaurants. Small supermarket nearby. Need a car. Good kitchen. Beds OK. Would be good for relaxing family holiday.

6/10 Okay

Christina, Australua

Liked: Cleanliness, staff & service, property conditions & facilities
Spring in Aix les Bains
The apartment was large and handy to have kitchenette for easy meals. However two single beds made separately and pushed together does not constitute a double bed. The apartment had strong smell of cigarettes and it took at least two nights to get rid of the odour with room freshener. Aix les Bains provides free public transport for visitors with a card from all hotels. We found out about it on our own. Would have been better had the hotel informed us. You cannot check in until 5 pm. We did arrive earlier than that and we were able to check in. The town and surrounding areas of Aix les Bains is stunning particularly at this time of year because of the spring flowers. We hired bikes and rode about the lake. Overall enjoyed our stay in Aux Le Bains

6/10 Okay

Charles, UK

Liked: Staff & service, room comfort
Comfortable apartment & good location.
Comfortable apartments within short walking distance into centre with a big Carrefour supermarket next door. Decor a bit dated and the toilet was not working properly. But comfortable bed and heating worked well. Very friendly staff.

10/10 Excellent

Sharon, Australia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Best place to stay in Aix Les Bain
Brilliant 2 week stay in July, so close to the lake. Booked for 2more weeks in September .... I could not fault anything

8/10 Good

MICHELE

Liked: Cleanliness, room comfort

2/10 Terrible

Yaman, Ilford

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Avoid it, totally unprofessional, improper hotel
Totally unprofessional! To arrive after midnight after problems on way from Italy and see reception closed, and to reach no one on the phone number mentioned at the door: nightmare in a foreign country! This apart hotel is not what you expect! Luckily Ibis Budget Hotel in Chambery had a room for the family - that has cut short the nightmare!!!

8/10 Good

BM, Australia

Liked: Room comfort
Good location close to lake
Good location. Apartments are nice and roomy and a good alternative to a hotel for a small family. We only stayed one night but we're happy with our stay.

6/10 Okay

Verified traveller

6/10 Okay

Verified traveller

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
basic residence - does the job
smell in the bedroom was very strong but one gets acquainted with time. its more an appartement than a hotel. The look of the building and the one next to it would have degraded the overall touristic label of the area ... overall, it does the job at a decent price.

6/10 Okay

Lorenzo

Liked: Room comfort
Good beach hotel but lousy base for exploring
This hotel is great for a small family on a budget spending time at Lac de Bourget. It's across the street from the Centre Nautique (public swimming pool with water slide and beach access). There are two bunk beds and a fairly comfortable sofabed in each unit. Each unit has a kitchenette and a balcony. So far, so good. But the apartment had a musty smell, and the kitchen/dining/sofabed area was fairly cramped. The free internet service is extremely slow. My wife and I used this as a base for exploring the Alps, and it wasn't a very inviting place to come back to each evening. (Also, the sight-seeing in Aix-le-Bains is minimal) Bottom line: think about what you want from a hotel. This place is good for some purposes, not so good for others.

4/10 Poor

Monica

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Not a nice place to stay
This is not an attractive or comfortable place to stay while visiting Aix-le-Bains. It is an old apartment building converted to a residhotel. Very utilitarian Concrete floors. Dirty hallways. Unfriendly reception. The room smelled like a mix of plaster and pesticide. I slept in my sleeping bag.

10/10 Excellent

Philip, UK

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Absolutely Brilliant
We have been travelling to France to go Skiing for several years and i must say this is the best on route accommodation and value for money hotel we have ever used in France. The setting is fantastic and would also make a great stop over in the Summer. Trust me - you have got to stay here.

8/10 Good

Verified traveller

Liked: Staff & service
Hotel Residence Azurea- Aix-les-Bains, France
bad WiFi coverage

8/10 Good

Verified traveller

Liked: Property conditions & facilities, room comfort
Disliked: Cleanliness

2/10 Terrible

Axel

Travelled with family
Disliked: Cleanliness, property conditions & facilities
Gute Lage, allerdings abgewohnt und nicht sauber
Stayed 1 night in May 2024
Response from Emma, Service Qualité on 24 May 2024
Dear Axel,Thank you for taking the time to give us your feedback. We're happy to read you enoyed our location close to the lake but we apologize if our cleaning services were not satisfactory. Please do not hesitate to let our receptionists know if there is anything wrong with your apartment. They will be able to find a solution to make sure you have a good stay.We hope we will welcome you again for a better experience.Kind reagrds,Emma, Service Qualité

8/10 Good

Linda

Business traveller
Liked: Property conditions & facilities
Disliked: Amenities
Il est urgent de changer, l’électroménager vétuste est dans un état parfois douteux
Stayed 4 nights in Mar 2024
Response from Emma, Service Qualité on 2 May 2024
Cher Client,Nous sommes ravis de voir que vous avez passé un agréable séjour à l'Azuréa et nous prenons bonne note de votre retour sur les équipements de l'appartement.Au plaisir de vous accueillir à nouveau prochainement !Bien à vous,Emma, Service Qualité

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, room comfort
Court séjour à Aix les bains
Un appartement propre et une literie tout à fait convenable, dans un espace qui n’est plus tout neuf. La situation au bord du lac est appréciable.
Stayed 2 nights in Feb 2024

6/10 Okay

Nathalie

Travelled with family
Appartement spacieux et de ce fait prix intéressant mais environnement pas top et literie pas top non plus les matelas sont bons à changer
Stayed 1 night in Feb 2024

10/10 Excellent

Dalibor

Travelled with family
Liked: Cleanliness, room comfort
Parfait
Superbe appartement, propre, fonctionnel bien situé !
Stayed 1 night in Feb 2024

10/10 Excellent

Isabelle

Liked: Room comfort
Stayed 3 nights in Feb 2024

10/10 Excellent

Verified traveller

Réceptionniste et qualité du petit déjeuner plus qu’impeccable. Par contre le bâtiment a besoin d’un petit coup de jeune. L’intérieur des chambres sont assez abîmées voir vétuste. Propreté au rendez-vous
Stayed 2 nights in Feb 2024

10/10 Excellent

Fanny

Liked: Cleanliness, room comfort
Stayed 3 nights in Feb 2024

8/10 Good

olivier

Liked: Cleanliness, room comfort
Stayed 1 night in Feb 2024

10/10 Excellent

Nelea

Business traveller
Liked: Cleanliness, room comfort
Stayed 7 nights in Feb 2024

6/10 Okay

Fabien

Stayed 1 night in Feb 2024

6/10 Okay

Jacqueline

Disliked: Cleanliness
Stayed 1 night in Feb 2024

8/10 Good

Carole

Liked: Cleanliness, room comfort
Stayed 1 night in Feb 2024

8/10 Good

EDITH

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Très bien Appartement très spacieux Propre
Stayed 1 night in Feb 2024

4/10 Poor

roger

Disliked: Cleanliness, room comfort
Peu mieux faire
Hébergement dont l'entretien laisse a déploré. Pleinte manquante, moisissure sur les plafonds toiles d'araignées, etc .. La salle de bain est sympa et la vue aussi
Stayed 1 night in Jan 2024

10/10 Excellent

Jean-Luc

Liked: Cleanliness, room comfort
Hötel très bien
Très bien situer à 3 km à pieds du rand port ou il y a des tas de restaurants très bon. Calme, déjeuner très bien, personnel à l'acceuil très sympathique. Nous reviendrons.
Stayed 4 nights in Jan 2024

6/10 Okay

donato

Liked: Cleanliness
2 giorni in alta Savoia
La struttura è’ un po’ particolare. Il corridoio è’ esterno e tutti gli ingressi sono singoli. L’alloggio è’ troppo grande e male organizzato. Non c’era neanche un armadio. Il bagno comodo e anche il letto comodo. La cucina ha tutto il necessario. Dalla camera il lago si vedeva appena. L’ascensore è’ lento e sotto dimensionato per la struttura. Abbiamo aspettato tanto. Si fa fatica a trovare la reception e e l’ingresso
Stayed 2 nights in Jan 2024

8/10 Good

Chrys

Business traveller
Liked: Cleanliness, room comfort
Stayed 1 night in Jan 2024

10/10 Excellent

Rachelle

Travelled with family
Liked: Cleanliness, room comfort
Stayed 2 nights in Dec 2023

6/10 Okay

David

Liked: Property conditions & facilities
le logement est bien et spacieux mais un petit coup de rafraichissement serait à prévoir. L'accueil a été moyen
Stayed 1 night in Dec 2023

10/10 Excellent

SAMIRA

Liked: Cleanliness, room comfort
Stayed 1 night in Dec 2023