White sand, beach shuttle, motor boating

Reviews of Hotel Costazzurra Museum & Spa

4 out of 5
Hotel Costazzurra Museum & Spa
Via Delle Viole N 2, San Leone, Agrigento, AG

Reviews

8.2

Very good

Rating 10 - Excellent. 163 out of 435 reviews" "
Rating 8 - Good. 171 out of 435 reviews" "
Rating 6 - Okay. 83 out of 435 reviews" "
Rating 4 - Poor. 16 out of 435 reviews" "
Rating 2 - Terrible. 2 out of 435 reviews" "

8.8/10

Cleanliness

8.8/10

Staff & service

8.2/10

Amenities

8.2/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

8/10 Good

Robert

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice 3 star hotel outside of the town of Agrigento near the beach of San Leone. The rooms were fair, noisy around the first night. The breakfast was good. However, the picture in the advertisement is misleading as the building in the background of the pool is not the hotel. The hotel is across the street from the pool and parking lot.
Stayed 2 nights in May 2024

10/10 Excellent

Carol

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was very clean and convenient. I loved that they offered a free shuttle to the Valley of the Temples.
Stayed 1 night in Oct 2023

8/10 Good

Jennifer

Travelled with partner
Liked: Cleanliness, amenities
Nice property near Agrigento. Wonderful restaurant and a beautiful breakfast provided in the morning . Parking is provided across from the hotel. The hotel offered a shuttle service to Valley of the Temples for all guests and the take a late night tour of the temple under lights. As a nice touch the property provided guests with a bottle of wine at check out. Thoughtful.
Stayed 1 night in Oct 2023

8/10 Good

Monica Wing Yan

Liked: Staff & service
Amazing! Nice place to be
We stayed a night and upgraded to the suite with jacuzzi bath. The hotel is close to the beach and we brought the half board package, food was ok for its value of money.
Stayed 1 night in Aug 2023

10/10 Excellent

Rufus

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The staff at front desk and dining room were superior. The food excellent. Best pizza Location near beach. Everyone so welcoming and helpful.
Stayed 2 nights in Jun 2023

6/10 Okay

Michele, East Hanover

Travelled with partner
Hotel was ok..
Stayed 1 night in Jun 2023

10/10 Excellent

Christopher

Liked: Staff & service, property conditions & facilities, room comfort
The personnel were terrific- such wonderful people. The overall impression is good but rooms were somewhat outdated and in need of updating. Toilet bowls smelled strongly of urine.
Stayed 2 nights in May 2023

6/10 Okay

Russill, Toronto

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
We stayed for two days to relax during our sightseeing trip. Both nights we couldn’t go to sleep due to the noisy restaurant below us. The customers were very loud until 2:30 am in the morning. Very disappointing experience. Also the pool and hot tub had cold water so we couldn’t use them. Lastly the room cleaner left our room door open all day without locking it shut.
Stayed 2 nights in Oct 2022

6/10 Okay

BRIAN

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Out in middle of nowhere if you are here to see the Temple and the old town. You have to drive to get to the Temples. Limited restaraunts in this area. You are about 1/2 mile from beach
Stayed 1 night in Oct 2022

10/10 Excellent

Réal, Dollard des Ormeaux

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location of this hotel is perfect if you have planned to visit The Valley of Temple or to spend one day at the beach. Staff very friendly and helpful.
Stayed 2 nights in Oct 2022

6/10 Okay

Mark

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Overpriced
The hotel itself is in good condition, the room was comfortable and clean. It was very hot so a chap called Fabio kindly ensured the AC was fixed. Unfortunately that was the mast day we saw Fabio and honestly some of the other staff could do xith spendong some time with him to understand what customer service is. The head waiter was just plain rude. I dont think he liked non Italian tourists. The swimming pool is very small and across the main road. On the day we arrived it was mainly filled with locals not hotel guests. There is no museum, rather some display cabinets in reception. We also paid double the price that was displayed at check in. All in all it was a very poor experience
Stayed 3 nights in Aug 2022

10/10 Excellent

Verified traveller

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I stayed with my family for 2 weeks. We loved it. As a world traveler, I was hesitant but understanding before I arrived because it’s not a heavily visited worldwide destination. However when we arrived, I was very pleasantly surprised and continue to be for the two weeks. 1. The food is delicious!! 2. The staff (all of them) were very loving. Front and behind personnel. Many times I met the maids because I’m a late sleeper on vacations. The pool attendant is GORGEOUS as well as very helpful (he brought us sunblock when he realized we run out)!! Did I mention he is gorgeous?👀. Also many spoke English so it was easy to convey needs and wants. 3. The spa is quaint in size but not in service. My niece and I did a body scrub and my only gripe is I didn’t do another one because I waited till the last minute. 4. It’s walking distance (in heels) to the beach. Yes I’m bourgeois! 5. If you have kids, there’s a sailing school nearby. It’s why I choose this hotel at first and next summer will be my choice again.
Stayed 13 nights in Jul 2022

8/10 Good

Kathy

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is nice and clean and it’s very easy to get to Agrigento and the Valley of the Temples. The only think that was a bit of a surprise was that the parking is across the street which is quite busy. We had to drag our heavy suitcases across gravel which is not easy to do with wheels, then cross the busy street and go down a steep ramp to reception. The breakfast however was excellent and generous.
Stayed 1 night in May 2022

10/10 Excellent

Linda

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfortable rooms, friendly staff and a great location. The wonderful Roberta prepared our delicious breakfast. We all enjoyed the made to order paninis and cappuccinos! The staff recommended dinner at Doctor Fish (1 block from the hotel) was delicious!
Stayed 1 night in Jan 2022

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location .... free parking Yes
Stayed 2 nights in Oct 2019

8/10 Good

Josrph

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2019

8/10 Good

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff is friendly and helpful. The free glass of wine at check in makes it hard not to like.
Stayed 1 night in Oct 2019

4/10 Poor

Peter

Stayed 1 night in Sep 2019

10/10 Excellent

Anna Maria

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Sep 2019

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Free parking that is very secure is helpful. Close walk to restaurants and cafes
Stayed 2 nights in Sep 2019

10/10 Excellent

Kathy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was nice, clean and convenient. Parking was safe. It was close to things we wanted to see.
Stayed 1 night in Sep 2019

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Short drive to the Valley of the Temples. The hotel also offers a free tour around the temples and stops for pictures if you would like. Rooms are clean and pizza/ restaurant is adjacent to hotel. They also offer entertainment during. All pleasant surprises. Very professional staff.
Stayed 1 night in Sep 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service
Stayed 1 night in Sep 2019

4/10 Poor

Verified traveller

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
The hotel was clean and had private parking. Salvatore on check in was horrible. With a capital H. No smile no hello nothing. I think that we were checking in was an inconvenience. If he was the face on the company they would be out of business.Do your company a favor get rid of him. Fabio and Fabrizio were very accomadating and friendly. I will not return or recommend this hotel
Stayed 2 nights in Aug 2019

4/10 Poor

Verified traveller

Travelled with family
Disliked: Cleanliness, amenities
They didn't clean the room, only upon special request...It wos a real challange to find the staff in charge.
Stayed 10 nights in Jul 2019

10/10 Excellent

Rosaura

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect stay
Room was normal size ,beds are comfortable easy access to the beach , walking distance to food and market . They help you get to your next destination with information . We love it
Stayed 1 night in Jun 2019

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service
The hotel staff are very nice. We were late to check in, and the staff ensured the kitchen was still open to serve us dinner. He also provided a city map and some sight seeing recommendations.
Stayed 1 night in May 2019

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The hotel and restaurant were very nice. The pool and pool bar were across the street and were not usable due to a storm. We didn’t use the Spa as that isn’t our thing. Location was excellent for the stunning Valley of the Temples and driving to some other points of interest. Manager suggested the newly developed artist community in nearby Favara and we went and were deeply moved by this effort to revive a town. We wouldn’t have known of it without his telling us.
Stayed 5 nights in May 2019

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice property in a great location. Very friendly staff.
Stayed 1 night in May 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Apr 2019

6/10 Okay

Monty, San Francisco

Liked: Cleanliness, staff & service, amenities
The hotel looks completely different from the photo on Expedia! The bedding and pillows are hard ( worst among all the Sicilian hotels stayed). It is nice to parking and it’s close to the major tourist sites. The staffs are helpful.
Stayed 2 nights in Apr 2019

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service
Stayed 2 nights in Feb 2019

6/10 Okay

HAO

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Dec 2018

6/10 Okay

philip

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stay without the spa.
Room and front desk staff were friendly, clean and welcoming. Stay away from the spa. The massage was useless, you’re out on a time schedule and herded around and not friendly at all.
Stayed 1 night in Nov 2018

6/10 Okay

k, maine

Liked: Staff & service
Disliked: Cleanliness
Small, clean room. Pillows were awful, flat and bearing the drool imprints from many other users. There were only two pillows and one blanket. The room was nicely decorated with the bed and one wooden chair. Breakfast was served in the room and was generous.The picture of the pool and cabanas is inaccurate, we saw nothing like that. The hotel is located on a Main Street, surrounded by other buildings. There is a private parking lot. It was a clean, ordinary room with awful pillows.
Stayed 1 night in Nov 2018

10/10 Excellent

Verified traveller

Stayed 2 nights in Nov 2018

8/10 Good

Verified traveller

Liked: Staff & service
Stayed 1 night in Sep 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Room was very nice. Breakfast was great. Nice location
Stayed 1 night in Sep 2018

10/10 Excellent

Kirit

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Would stay here again.
Good hosts excellent wifi the best good loaction n facilities.
Stayed 5 nights in Sep 2018

6/10 Okay

Rae, UK

Liked: Cleanliness
Hit or miss
Some staff were exceedingly friendly and helpful, but here and there we expierienced staff complacency. The room wasn’t what I would call comfortable but it had everything we needed. All in all it was fine. Not great but fine. If I were to go back to the area, I would probably look for a more upscale hotel.
Stayed 6 nights in Aug 2018

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jul 2018

10/10 Excellent

Mauro

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jun 2018

10/10 Excellent

Leeann, Buffalo, NY

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We were treated so well at this lovely hotel and we loved the food and entertainment! The staff was very helpful, the morning breakfast was fantastic and the restaurant was superb!
Stayed 1 night in Jul 2018

4/10 Poor

Anne

The hotel was a big disappointment . Our room was basic and the shower was more museum than spa! We never saw the spa but we did have a one night stay. The breakfast was mediocre at best . I would never go back.
Stayed 1 night in May 2018

6/10 Okay

Jon

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Average
Compared to the quality of accomodation nearby it looks above average. There is secure parking but the hotel is quite dated. The staff were nice and the it benefits from having a spa, very strange massage though, basically spent half an hour having oil poured on me and rubbed around my skin without a single muscle being worked on.
Stayed 1 night in May 2018

2/10 Terrible

Kp, London

Disliked: Cleanliness, room comfort
This hotel is run by a family. Who allow their children to play all day, and night in the main outside area. It’s very noisy. If you want to relax it’s not possible. It’s like a children’s playground.
Stayed 1 night in May 2018

8/10 Good

Kenneth

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hotel was very comfortable with very nice surroundings within their property and the staff couldn’t have been more helpful . We had a room overlooking quite a busy street and the traffic noise was loud until after 1am after talking to the owner the next morning we were moved to a lovely quiet room. On arrival we sat in the lovely courtyard and were given a welcome drink which was the first time on our quite long travels and most welcome after a long drive. Breakfast was plentiful and varied. It was explained to us at checkin that if we would like to have dinner in the restaurant for 45 euros each we would get 2 courses and a desert as well as a bottle of wine and with that deal transfers to and from the temple. When we were in the restaurant it turned out to be 2 courses (the entree was one of the best we have ever eaten the main course was a little dissapointing and the wine pleasant but not exceptional) no desert was included, so we found it very expensive for what it was. In the town itself there was piles of garbage everywhere which we found extensively throughout Sicily, it was such a shame as Sicily has such natural beauty but we have seen less polluted environments in 3rd world countries.

10/10 Excellent

Anna and Dann, Canada

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Well appointed, close to beach, Valley of Temples
We stayed only 1 night (w/gated parking), were greeted with a welcoming drink, observed very friendly, helpful staff service, had great introduction to available things to do, Walk 15 min to beach, or short drive to Valley of Temples. Clean and well appointed room with private balcony, common beautiful roof top patio with Jacuzzi & sun tanning areas. We wish we could use spa & stay another night (next time). Special thanks to Fabrizio.
Stayed 1 night in May 2018

10/10 Excellent

Miguel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Front desk people were most gracious and helpful.