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" Excellent."

"Great location, loved our stay here would go back"

"I stayed here with my daughter and we had a wonderful time. I loved the onsen and walking around the resort and dining in our robes and slippers, so relaxing! the food was great, so many choices. "

"An amazing experience and stay! We spent two nights in the ryokan and it was a highlight of our trip. The food is exquisite and we were served an array of traditional, creative and beautiful dishes which we very much enjoyed. The staff are so friendly and welcoming and did everything to make our stay relaxing and comfortable. They also offered us transfers to the nearby beautiful Majome-Juku from where we walked along the Nakasendo trail and experienced the stunning Japanese countryside and...

"What a great find! Everything was outstanding: from check in to check out: super friendly and helpful staff, spotless place, very well organised, great food, plentiful breakfast,… I wish I had booked for an extra night. The whole family loved it!"

"We had a lovely stay! The dinner and breakfast were really good! The owner is super nice, the place is very clean and comfortable. The area is beautiful and quiet."

"囲炉裏での夕食がとても良く、ゆっくりお酒も楽しめて全ての料理が美味しく楽しい時間を過ごせました。"

"I am on a 36 day trip throughout many locations in Japan. Unfortunately, i only booked 2 days here. This was, by far, my most favorite part of my trip. Thank you for such great hospitality. I will be back. Bleu"

"We enjoyed our stay at susuranso, The staff were so helpfull , even organised tickets for komagatake ropeway for us. The hotel is very clean and has great views of the surrounding mountains."

"Beautiful hotel"

"Breakfast was delightful. "

"Renovated hotel, very nice, good value "

"Lovely hotel in a very tranquil setting. Wonderful french food with local Japanese ingredients."

"What a lovely stay in this hotel during our family retreat to Enakyo. This is our first time visiting the beautiful town and our experience has been a very positive one. The hotel is clean, staffs are friendly and the onsen is enjoyable. The room we stayed is properly sized for the three of us, there is no shower within our room, but the public bathhouse was enjoyable. Will definitely visit again."

"Clean, comfy, parking easy, staff nice"

"Great location, friendly and helpful staff Well sorted breakfast "

"Comfortable hotel in a stunning location The outdoor onsen was very nice "

"Very good place "

"Beautiful place. Highly recommend. 10/10"