Family Hotels & Resorts in Aberdeen West End from NZ$154

"Perfect stay, we had a great view from our room so made note of the room number for the future - slightly dated decor, but everything was clean and in perfect working order :)"

"Had issue with room allocation initially at check-in but resolved."

"Nice staff, good restaurant"

"Have stayed at Ardoe a few times and the standard is always the same,,,excellent ,,from check in staff,,,housekeeping and restaurant ,,,love it there ,,,so much so that we go back in two weeks 😀"

"Buffet breakfast excellent and great value "

"It was fresh and had variety"

"Very convenient location, good breakfast."

"Excellent service thanks "

"Unfortunately, my experience was far from what was advertised. The condition of the hotel did not match the images presented online, which I found to be misleading. Upon entering my room, I was very concerned to find that the bedding had visible burn marks, consistent with cigarette damage. No headboard for the single beds. In addition, there were both dead and live moths present on and around the bed, which is completely unacceptable from a hygiene standpoint. The overall cleanliness of the room was also poor. Thread bare carpet, marks & stain in the bath. There was a noticeable build-up of dust on the skirting boards and along the tops of the windows. Furthermore, the room had a very strong smell of bleach, which made the environment uncomfortable and raised concerns about how the room had been maintained. I did raise this with reception, and brought him proof of its condition. Advised I would like a refund he said I would need to take it up with my booking agents and he would authorise this. This experience fell significantly below the standard I would expect and has caused considerable dissatisfaction. I would appreciate it if you could investigate this matter "