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"Ice machine was broken. The fridge barely kept anything cold. "

"After beating on my door at midnight wanting yo see my ID cane back at 1:00am requesting i come downstairs cause they werent showing my reservation, it made my stay horrible, i was told i would be reimbursed one night for the inconvenience lol that remains to be seen, i will never stay at another hampton hotel ever"

"I was charged for the stay after I cancelled the reservation "

"Front desk staff is practically null. Also left my room without housekeeping one day. Told them, didn’t even care about it. Also didn’t care about trying to do a late check out. Little perks that a 5 star hotel shouldnt pass unnoticed. Otherwise, the hotel is beautiful, clean and in a great place. "

"Enjoyable stay with friendly staff and nice rooms."

"I had to cancel my trip due to a severe emergency winter storm. I was told I would get my money back. I never did. Do not stay here. Please submit my review so that you can prove in partiality. Pray there is no profanity and nothing to reject this negative feedback."

"The staff was warm and welcoming. I could adjust the room temperature myself and the bed and linens, shower were very good. I only stayed for an overnight visit after returning from Europe (time shifting) and meet family and attend a local event so I did not have an opportunity to try the restaurant or use other of the facility. Would recommend as a very good value. "

"Hotel hotel for a family stay"

"We stayed for 3 nights here for 2 rooms - we were happy for our first night because of their newly modeled rooms with beautiful, clean, and minimalist designs. However, the service sucks here - first of all, there should be no need for them to ask whether we want our rooms to be lightly cleaned/refresh items if we didn’t leave our privacy tags on the door. Even though I replied yes, we were surprised that our rooms really were lightly cleaned (or I should say, they were barely cleaned) and the beds weren’t even made! When we requested for room service to bring us the water bottles, this was their reply: “You would have to come down to the market to pay for them. We cannot take payment over message system.” What the f*** was that? On top of all of this, one of our rooms’ bathroom door doesn’t close all the way, making it super inconvenient for our showers, spilling all the water out! "