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"Fabulous Superior room with dockside view - comfy king size bed, large TV, fridge and coffee and tea making. The room is huge and the bathroom complete with Double rainfall shower and separate bath is bigger than many hotel rooms I've been in. Staff were all super helpful and efficient, I cannot fault the hotel in anyway. Food was great and bar is very well stocked. Really liked my stay here! "

"Everything about our stay was absolutely lovely. The bed was super comfortable and the room was perfect. We paid for breakfast and I’m so glad we did, it was amazing! Will definitely be back."

"Staff on arrival and departure, very efficient."

"Great place to stay. Great staff."

"Fantastic friendly "

"5* from start to finish! Helped decorate the room for my friends birthday to such a high standard. Easy check in, room had everything we needed and more! Best hotel in Manchester!"

"We stayed here for a treat for our 25th Anniversary, and mentioned this when we checked in. When we came back from our evening meal, Jhudith from the Front Office Team had arranged a lovely surprise in our room - balloons, some fizz, some chocolate and a lovely message. Such a nice, personal touch was really appreciated. The hotel interior is incredible and this architecture is followed through into the rooms which are converted offices of the insurance company, with the original, decorative glazed tiles and period fixtures and fittings. Comfortable bed, an enamel roll-top bath in the bathroom, lots of thoughtful touches throughout made the experience really wonderful. Only a couple of very minor niggles: no bathrobes provided though they were supposed to be; nowhere in the wash/basin room to hang a towel, even a simple hook would do, no mirror in the bedroom/dressing table area. But these are very minor things and did not spoil a lovely stay. Staff were very attentive, breakfast was also very good."

"It was great to see such a historic building converted into the hotel. "

"Easy check-in. Friendly staff."