Dear Robb,Thank you so much for taking the time to leave us this review.We feel very glad that you felt well treated by our staff.We look forward to welcome you back soon!Regards,

Dear Perpetual, First of all, we would like to thank you on behalf of the whole team from Vincci Selección La Plantación del Sur hotel, for having chosen us to enjoy your stay in Tenerife.Thank you so much for your kind review. We are thrilled to hear that you had such a positive experience with our staff. Providing excellent customer service is one of our top priorities, so we are glad to know that our team was able to assist you and make your stay enjoyable.We are also delighted to hear that you found our hotel to be clean and well-maintained. Our housekeeping team works hard to ensure a comfortable and hygienic environment for all our guests.It's wonderful to know that you enjoyed the food at our hotel. We strive to offer a diverse range of delicious options to cater to different tastes and preferences. We appreciate your compliments on the variety and taste of our dishes.We would be absolutely delighted to welcome you back to our hotel when you are in Tenerife again. Please do not hesitate to reach out if there is anything we can do to make your future stay even more enjoyable. Thank you once again for your kind words, and we look forward to hosting you again.Kind regards,

Dear Mr Steven, Thank you for taking the time to share your feedback with us. We appreciate your honest review and apologize for any inconveniences you experienced during your stay.We are glad to hear that you found our staff to be friendly and helpful, especially the gentleman who greeted you upon arrival. We strive to provide exceptional service, and it is always rewarding to receive positive feedback regarding our team members.We apologize for any disappointment. We understand that first impressions are important and we are sorry to hear about the issues you encountered at the pool area. The safety of our guests, especially children, is of utmost importance to us. We will address the concerns regarding the lack of space and the non-slip surfaces around the pool to prevent any accidents in the future.Regarding the entertainment options, we apologize if they did not meet your expectations. We will take your feedback into consideration.We are pleased to hear that you enjoyed your dining experience at the steak house and found it to be reasonably priced. We constantly strive to provide a variety of dining options to cater to different tastes and preferences.Once again, we appreciate your feedback and your decision to share your concerns with us. We hope to have the opportunity to welcome you back in the future and provide you with an improved experience that meets your expectations.Kind regards,

Dear Mr. Martin, Thank you for your kind review. We are delighted to hear that you found our property elegant and enjoyed our selection of swimming pools. It's always a pleasure to provide our guests with a variety of options for relaxation and enjoyment. We're glad you also appreciated our lovely breakfast, as it's a great way to start the day. The balcony view overlooking the seal is indeed fantastic, and we're thrilled that you were able to experience it. We hope to welcome you back soon for another enjoyable stay at our property!Kind regards,

Dear Lindsay, Thank you so much for your wonderful review. We are thrilled to hear that you had a fantastic stay with us. Our dedicated staff takes pride in providing excellent service, and we are delighted that we met your expectacions. Thank you also for recommending us, and we hope to welcome you back for another fantastic stay in the future.Kind regards,