4/10 Poor
Carol
Business traveller
5 Jun 2024
Liked: Staff & service, property conditions & facilities
Disliked: Cleanliness
Upon entering my room, I was hit with the smell of mold. It actually smelled like cat urine as well. I immediately called the front desk to tell them and request a different room. They had nothing available. They offered to send a maintenance man who came up and sprayed a room freshener. I called around for a different hotel and everything was booked solid. My clothes were damp in the morning, bedding was damp and carpet. I spoke to the front desk person and requested a different room and she said she would check if anything else was available. I came back to the hotel several hours later and was told that management went into my room and approved a room change. I moved all my things and went to the new room. Again, very moldy smell without the cat urine smell. Their air conditioning units need to be changed, carpet ripped up and flooring installed. I won’t be back. Valet parking only at 37 dollars per night. The restaurant on site is extremely pricey and not worth it.
Carol
Stayed 2 nights in May 2024