Hotels with Parking & Resorts in Santa Maria Novella from NZ$303

"Service was good, but room had some smell. "

"Great location and overall property was very nice and great staff. Bit surprised as to the comfort of the bed and lower quality of bedding and towel linens "

"Stayed in the apartment annex. Although far from the hotel - it was great and in a really fun location! "

"A quiet, clean and comfortable spot right in the heart of the historic center of Florence. It’s fantastic to have a kitchen and some space to spread out in and the staff was very friendly and helpful. I’ll be back!"

"This was our favorite property during our entire Italy stay. The hotel was just a 5 minute walk from the train station and was close to all of the main places you would want to see within walking distance. Our room was very spacious and had a beautiful, luxurious bathroom. We were very pleased with this hotel and would highly recommend it to anyone looking to stay in Florence"

"The people that work there are really nice "

"We will come again"

"Not as advertised. As of April 2024 this hotel is listed as having internet on its TVs (netflix, hulu, etc.) both in Expedia and the hilton webpage. A pretty standard amenity in 5 star hotels. This is one of the reasons we chose this hotel, but when we checked in we learned that it doesn't have this in any room. When we showed the receptionist how the listing and our reservation said it included streaming TV they just shrugged. Also the overall quality of the hotel feels more like a 3 or 4...

"The room was spacious and clean, and the hotel is conveniently placed for the station. We didnt eat in the hotel as it was not particularly welcoming, no menus available (even on the website). The first afternoon we arrived there was very loud music playing, when i queried it I was told it was the Wednesday evening disco. There was no one in the bar, even when we returned from our evening meal, so I dont know who they were aiming that entertainment at."

"I think it is an excellent location!! The room was clean and comfortable. The staff were all super friendly. We took advantage, for the price, of a wonderful breakfast spread. Fresh fruit, meats, eggs, coffee, juice and pastries. All delicious. No problem recommending this hotel."