My sister and I were there for only one night. I had made reservations for three nights, but our plans changed. Heather at the front desk called her manager and then later called our room to say that we wouldn't be charged for the extra two nights, even though we'd booked it through Expedia. She was so helpful and kind.
Wonderful people very accomidating. Gave great referrals to restraunts in the area.
Rooms were very clean and welcoming. Looked like everything has just been remodeled. Only down side there us no elevator so make sure to request bottom floor if disabled.
bizzymomidaho from idaho
Stay at this 100% non-smoking Springville, Utah hotel located off Interstate 15 near Provo City Center, Brigham Young …More
Stayed 3 nights, all 3 were very nice. Comfortable bed and couch.
Shower and bathroom were a tad small, but were very nice. Staff was very helpful. Bedding was replaced daily, wifi worked well, all was in working order.
We stayed at the Hampton Inn while in Provo for a graduation. We arrived well before check-in time having left our home at 4:00 AM for an early flight. We were hoping to shower before the graduation ceremonies and were very happy they were able to accommodate us. The bed was very comfortable and the room was quiet. We have had problems at other hotels on prior stays with noisy neighbors, but we were very happy with the noise level here. The breakfast offered a nice variety of hot and cold foods and we enjoyed having hot beverages available throughout the day. My daughter forgot her contact lens case and they had one available for purchase along with other incidentals, snacks and beverages. We were within 10 minutes of BYU campus, close to restaurants and convenient to the freeway. We will stay here again.
Hubby and I were looking for a one-night stay near Salt Lake City so as to shorten the time to go to the airport after spending several days in southern UT. We were glad to have found this hotel. The price is right and it's much nicer and cost much less than the motels we stayed near Zion and Bryce. The experience was night and day. It felt like we returned to civilization when we entered our room at this hotel. The wifi works and breakfast in the attached restaurant was great. Although it's a bit far off the highway, it's worth the extra minutes.
The beds are comfortable, everything always works in our room and awesome staff. We always stay here when we need a hotel in Orem. Only thing I would change is to add eggs, hashbrowns, and meat to the breakfast. But, the waffles and other options are good too.
*For these trips, trip savings is at least equal to the cost of the flight or hotel if booked separately. Note: For trips including flights, you will be charged by the airline for the flight, but your savings on the trip will equal the cost of the flight.