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Wyndham Garden Playa del Carmen

4.0 star property
Upscale hotel near Quinta Avenida
your current months are May, 2024 and June, 2024.
May 2024
June 2024

Wyndham Garden Playa del Carmen

Photo gallery for Wyndham Garden Playa del Carmen

Exterior
Property amenity
Superior Room, 1 King Bed, Non Smoking
Breakfast served
Lobby

Overview of Wyndham Garden Playa del Carmen

Reviews
8.2

Very good

Popular amenities

  • Free WiFiFree WiFiFree WiFi
  • PoolPoolPool
  • SpaSpaSpa
  • Breakfast includedBreakfast includedBreakfast included
  • Parking includedParking includedParking included
  • GymGymGym
The price is NZ$173
Price available on 1/5/2024

Explore the area

Map
Lote 5 Manzana 29, Fraccionami, Playa del Carmen, QROO, 77710
  • Popular LocationQuinta Avenida15 min walk
  • Popular LocationMamitas Beach9 min drive
  • Popular LocationXcaret Eco Theme Park12 min drive
  • AirportCancun, Quintana Roo (CUN-Cancun Intl.)44 min drive
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Room options

View all photos for Superior Room, 2 Queen Beds, Non Smoking

Superior Room, 2 Queen Beds, Non Smoking

Superior Room, 2 Queen Beds, Non Smoking

Highlights

Soundproofed
Air conditioning
Connecting rooms available
LCD TV
Blackout curtains
Premium bedding
Rainfall showerhead
Bathrobes
  • 25 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Superior Room, 1 King Bed, Non Smoking

Superior Room, 1 King Bed, Non Smoking

Superior Room, 1 King Bed, Non Smoking

Highlights

Soundproofed
Air conditioning
Connecting rooms available
LCD TV
Blackout curtains
Premium bedding
Rainfall showerhead
Bathrobes
  • 25 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible, Non Smoking

Room, 1 King Bed, Accessible, Non Smoking

Room, 1 King Bed, Accessible, Non Smoking

Highlights

Soundproofed
Air conditioning
Connecting rooms available
LCD TV
Blackout curtains
Premium bedding
Rainfall showerhead
Bathrobes
  • 28 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed, Non Smoking (One-Bedroom)

Suite, 1 King Bed, Non Smoking (One-Bedroom)

Suite, 1 King Bed, Non Smoking (One-Bedroom)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
LCD TV
Blackout curtains
Premium bedding
Rainfall showerhead
Bathrobes
  • 50 sq m
  • Sleeps 4
  • 1 King Bed

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About the area

Playa del Carmen

Located near the beach, Wyndham Garden Playa del Carmen is in Playacar, a neighbourhood in Playa del Carmen. The area's natural beauty can be seen at Mamitas Beach and popular attractions include Xplor Theme Park and Xcaret Eco Theme Park. Don't miss out on a visit to Xel-Há Park. Spend some time exploring the area's activities, including golfing.
Visit our Playa del Carmen travel guideOpens in a new window

What's nearby

  • Quinta Avenida - 15 min walk
  • Playa del Carmen Maritime Terminal - 16 min walk
  • Xplor Theme Park - 8 min drive
  • Mamitas Beach - 9 min drive
  • Xcaret Eco Theme Park - 12 min drive

Getting around

  • Cancun, Quintana Roo (CUN-Cancun Intl.) - 45 min drive

Restaurants

  • McDonald's - 8 min walk
  • Rolandi's - 5 min walk
  • Lara & Luca - 7 min walk
  • Taqueria el Ñero - 11 min walk
  • Bendita Costilla - 11 min walk

About this property

Wyndham Garden Playa del Carmen

Upscale hotel near Quinta Avenida
Located close to Mamitas Beach and Xplor Theme Park, Wyndham Garden Playa del Carmen provides a free breakfast buffet, a poolside bar and a free manager's reception. Treat yourself to a deep-tissue massage or other spa services. The on-site restaurant, Playa Garden, serves breakfast. Free in-room WiFi is available to all guests, along with a garden and dry cleaning/laundry services.
You'll also enjoy the following perks during your stay:
  • An outdoor pool with sunloungers
  • Free self-parking
  • A local area shuttle, express check-in and tour/ticket information
  • Coffee/tea in reception, concierge services and a computer station
  • Guest reviews speak well of the helpful staff
Room features
All 196 rooms boast comforts such as premium bedding and air conditioning, in addition to perks such as late-night room service and free WiFi.
More conveniences in all rooms include:
  • Recycling and LED light bulbs
  • Bathrooms with rainfall showers and free toiletries
  • LCD TVs with cable channels
  • Coffee/tea makers, daily housekeeping and desks

Languages

English, Portuguese, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Area shuttle
  • Free self parking on site
  • Free RV/bus/lorry parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available 6:30 AM–10:30 AM on weekdays and 7:00 AM–11:00 AM on weekends
  • A bar/lounge
  • A poolside bar
  • A restaurant
  • Coffee and tea in common areas
  • Free manager's reception
  • Snack bar/deli

Restaurants on site

  • Playa Garden

Things to do

  • 24-hour gym
  • Outdoor pool

Family friendly

  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets on request
  • Change of towels on request
  • Concierge services
  • Daily housekeeping
  • Dry cleaning/laundry service
  • Multilingual staff
  • Proposal/romance packages
  • Tour and ticket assistance

Business services

  • 24-hour business centre
  • 3 meeting rooms
  • Computer station
  • Conference centre

Outdoors

  • Garden
  • Pool loungers

Spa

  • Deep-tissue massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible parking
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 3 floors
  • At least 80% lighting from LEDs
  • Local culture and ecosystem education
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Towels

Entertainment

  • LCD TV with cable channels

Food and drink

  • Coffee/tea maker
  • Late-night room service

More

  • Access via exterior corridors
  • Air conditioning
  • Connecting rooms available
  • Desk
  • Energy-saving switches in guestrooms
  • Free local calls
  • Iron/ironing board
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3 PM; check-in end time: 3 AM
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
1 child, up to the age of 11 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available.
Cots (infant beds) are not available

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property:

  • A tax is imposed by the city: MXN 32.57 per accommodation, per night

We have included all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of Count on Us (Wyndham)

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
No pets and no service animals are allowed at this property

Property is also known as

Holiday Inn Express Hotel Playa Carmen
Holiday Inn Express Playa Carmen
Wyndham Garden Playa Carmen Hotel
Wyndham Garden Playa Carmen
Holiday Inn Express Playacar Riviera Maya Hotel Playa Del Carmen
Holiday Inn Playa Del Carmen
Playa Del Carmen Holiday Inn
Express Playacar Riviera Maya
Wyndham Garden Playa Del Carmen Riviera Maya Mexico
Holiday Inn Express Playa Del Carmen

Frequently asked questions

Does Wyndham Garden Playa del Carmen have a pool?

Yes, this property has an outdoor pool.

How much does it cost to stay at Wyndham Garden Playa del Carmen?

As of 19 Apr 2024, prices found for a 1-night stay for 2 adults at Wyndham Garden Playa del Carmen on 1 May 2024 start from NZ$169.79, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Wyndham Garden Playa del Carmen pet-friendly?

No, pets are not allowed at this property.

How much is parking at Wyndham Garden Playa del Carmen?

Self-parking is free at this property.

What time is check-in at Wyndham Garden Playa del Carmen?

Check-in start time: 3 PM; check-in end time: 3 AM.

What time is check-out at Wyndham Garden Playa del Carmen?

Checkout is at noon.

Where is Wyndham Garden Playa del Carmen located?

Located in Playacar, this hotel is 0.8 mi (1.2 km) from Quinta Avenida and 1.6 mi (2.6 km) from Mamitas Beach. Xplor Theme Park and Xcaret Eco Theme Park are also within 6 mi (10 km).

Wyndham Garden Playa del Carmen Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 397 out of 1003 reviews" "
Rating 8 - Good. 358 out of 1003 reviews" "
Rating 6 - Okay. 149 out of 1003 reviews" "
Rating 4 - Poor. 54 out of 1003 reviews" "
Rating 2 - Terrible. 45 out of 1003 reviews" "

8.4/10

Cleanliness

8.4/10

Staff & service

7.8/10

Amenities

8.0/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

4/10 Poor

Juan

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
Not enough staff. Low cleaness just to bed and breakfast hotel.
Stayed 5 nights in Mar 2024

8/10 Good

Edy

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It is an excellent place for a short vacation, just one thing, I don't know why there is so much inconsistency when changing the towels
Stayed 5 nights in Apr 2024

8/10 Good

Cesar, San Francisco

Liked: Cleanliness, amenities, property conditions & facilities
The price and some of the amenities such as coffee maker and the pool. I didn't lile the access to public transportation such taxi and shared rides. Some the employee need a little Customer Service training.
Stayed 2 nights in Apr 2024

2/10 Terrible

Jerry

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel room is dirty and smells very bad, mold everywhere, no shampoo or conditioner in the bathroom, bedding and towels are also dirty and yellow, limited food varieties and almost nothing left after 9am, coffee tastes like water and breakfast fruits are not fresh and made my daughter had a diarrhea. It’s not a hotel! It’s more like a motel!!!
Stayed 2 nights in Mar 2024

6/10 Okay

Neha

😊
Stayed 5 nights in Mar 2024

4/10 Poor

Jennifer

Travelled with partner
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Pros: Easy access from the fwy. Secure free parking. Free breakfast. Bed was soft. Clean sheets. Room was clean! Price was good. Cons: Very dated. Rusty lampshades. Paint peeling from walls. Furniture dated and worn/damanaged. Couldn't open sliding glass door myself. Walls paper thin. For Wyndham, I expected a lot more! Whoever owns this building really needs to invest in new furniture and upgrades in the bathroom and vanity areas. The staff were fantastic!! Very friendly.
Stayed 1 night in Feb 2024

10/10 Excellent

Sandra, Dawson Creek

Liked: Staff & service, property conditions & facilities
This hotel is a hidden gem! It is not close to stores and restaurants but we were looking for quiet and comfortable and that it is! The beds were so comfortable I didn’t want to leave! The breakfast was adequate but we were late so it wasn’t really fresh by the time we got there. I would definitely stay again!!
Stayed 1 night in Feb 2024

6/10 Okay

Diego Augusto

Liked: Staff & service
Disliked: Cleanliness
Stains on some of the sheets and furniture, hair all over the place including new sheets and some on the floor. We knew it was not our hair since we already have very short hair.
Stayed 7 nights in Feb 2024

6/10 Okay

Murray

Liked: Staff & service
Disliked: Property conditions & facilities
Wasn't dirty but wasn't really clean. Needs up up keep done on prooerty(rooms).
Stayed 7 nights in Feb 2024

8/10 Good

Raymundo

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Well located, 15 minute walk to the beach, 5th Ave and the shuttle to Conzumel
Stayed 7 nights in Feb 2024