6/10 Okay
Verified traveller
21 Jul 2023
Cool hotel that needs a lot of work...
I love the look and feel of the Paper Collective, which is cool and fun. I didn't love that the pillows offer not head support (and when I asked for more pillows, it had to be multiple times), the smallness of the shower that caused flooding all the time, or the rudeness of the front desk staff. I will say the maintenance and housekeeping staff were gems -- friendly, attentive, and overall wonderful. The bar or restaurant was never open, so I can't weigh in on that. The coffeemaker in our room worked occasionally, as did the elevator. Loved the gym, the location, and the aesthetic, but I'm curious as to why I should stay again considering that all the basics -- sleeping accommodations, bathroom, etc. -- aren't really up to par?
Verified traveller
Stayed 3 nights in Jul 2023