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Reviews of The Belvedere Hotel

3.5 out of 5
The Belvedere Hotel
319 W 48th St, New York, NY

Reviews

8.6

Excellent

Rating 10 - Excellent. 1788 out of 3416 reviews" "
Rating 8 - Good. 1044 out of 3416 reviews" "
Rating 6 - Okay. 333 out of 3416 reviews" "
Rating 4 - Poor. 144 out of 3416 reviews" "
Rating 2 - Terrible. 107 out of 3416 reviews" "

9.0/10

Cleanliness

8.8/10

Staff & service

7.8/10

Amenities

8.4/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

Christine Rochelle

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stat
Stayed 3 nights in May 2024

8/10 Good

Diana

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
It is an older property but staff is friendly and helpful. The air conditioner was rather noisy but had ear plugs so did not impact sleep. Could not hear neighbors at all. Close to lots of “stuff”. Would stay here again. Room was reasonable size.
Stayed 7 nights in May 2024

2/10 Terrible

Mary Elizabeth

Disliked: Cleanliness, staff & service, property conditions & facilities
Had to move mid-mid stay with no help. Took time from our trip.
Stayed 4 nights in May 2024

6/10 Okay

Ivana

Our room kind of smelled odd when you enter.
Stayed 3 nights in May 2024

2/10 Terrible

Christopher

Disliked: Cleanliness, property conditions & facilities
Stayed 2 nights in May 2024

8/10 Good

Claudia

Travelled with group
Liked: Staff & service
Disliked: Property conditions & facilities
This is a very convenient hotel. Needs renovation but comfortable stay. The coffee lady was very nice and friendly
Stayed 4 nights in May 2024

10/10 Excellent

Donna

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I don't wish to write a review and I don't like that I can't do the rest of the survey without doing so. You do not have permission to print this.
Stayed 4 nights in May 2024

10/10 Excellent

Edward

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Feb 2024

10/10 Excellent

Nuria

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
I just wished I didn’t get a room with such an ugly view… I’ve been here so many times ….
Stayed 1 night in May 2024

10/10 Excellent

Kate

Travelled with family, Travelled with family and small children
Liked: Amenities
This has been a great stay. Upon check in, we were greeted with a great staff. They answered questions and engaged my kids in details of their day. The staff member Michael gave excellent recommendations for dinner and it was an easy check in. Only part odd was I received a message the day of that there is a security deposit due at check in and it takes some time to get back. It was only 75 dollars which isn’t much but wasn’t communicated before so be aware. Room was great with clean sheets and nice air conditioning. I was so surprised in the size of rom for New York as well! Refrigerator works great for left overs and there is even extra towels already in closet, which is beyond the normal in bathroom. I am so pleased with this selection and the staff.
Stayed 1 night in May 2024

4/10 Poor

Luis

Disliked: Property conditions & facilities
Not worth the price. Even though its Manhattan you would expect that for paying that much at least the room would be decent. Not staying again.
Stayed 1 night in May 2024

8/10 Good

Megan

Liked: Cleanliness, staff & service, property conditions & facilities
The hotel is in a great area off Times Square so it is quiet from the noise of Times Square while super convenient. However, the walls are thin so if you have a noisy neighbor than well it is noisy. It is slightly older so the rooms and amenities are slightly dated. The size of the room is slightly bigger than normal for this area. I took a star off since I asked for specific housekeeping service and they didn't provide it.
Stayed 4 nights in Apr 2024

10/10 Excellent

Hannah

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Thank you for a beautiful and comfortable stay!
Stayed 4 nights in May 2024

10/10 Excellent

Carol, Halifax

Liked: Cleanliness, staff & service, property conditions & facilities
Before covid they had coffee makers in the room. Now they don't and Covid-19 has been over for a couple of years. They need to bring it back.
Stayed 4 nights in Mar 2024

10/10 Excellent

Arturo

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
The size of the room was great.
Stayed 3 nights in May 2024

6/10 Okay

Heather

Disliked: Amenities
The bed was uncomfortable & had a well worn divot making it lumpy. $75 charge for early check in, which I have never encountered at other area hotels. A bit stodgy & extremely slow moving elevators.
Stayed 4 nights in May 2024
Response from Belvedere Hotel team on 9 May 2024
Thank you for your feedback. We appreciate comments such as yours as it helps us to make improvements to our hotel and services when appropriate. We will be sharing your comments with the appropriate department to ensure all the deficiencies are corrected. In terms of the fess, the early check-in fee is a standard in the hotel industry.Once again thank you for your review and staying at our hotel.

10/10 Excellent

Manen

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Very clean, staff friendly, prime location.
Stayed 3 nights in May 2024
Response from Belvedere Hotel team on 9 May 2024
Thank you for your review and for choosing our hotel. We really appreciate you taking the time out to share your experience with us.

6/10 Okay

Virginia

The carpet need deep cleaning. There’s a moldy smell as soon as you get out of the elevator.
Stayed 3 nights in Apr 2024
Response from Belvedere Hotel team on 9 May 2024
Thank you for your feedback. We appreciate comments such as yours as it helps us to make improvements to our hotel and services when appropriate. We will be sharing your comments with the appropriate department to ensure all the deficiencies are corrected.

4/10 Poor

Brett

Travelled with family, Travelled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Some staff were pleasant while others were rude. Rooms were stained on walls and bedding. Parking was $75 per park.
Stayed 2 nights in Apr 2024

10/10 Excellent

james

Travelled with group
Liked: Amenities
Location is great
Stayed 2 nights in Apr 2024
Response from Belvedere Hotel team on 9 May 2024
Thank you for your review and for choosing our hotel. We really appreciate you taking the time out to share your experience with us.

10/10 Excellent

Angela

Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
The hotel is wonderful along with the staff. My favorite is the location.
Stayed 1 night in Apr 2024
Response from Belvedere Hotel team on 6 May 2024
Thank you for the awesome review! We work hard to meet expectations like yours, and we’re happy to hear we reached our goal for you. Come back and see us soon.

8/10 Good

Roxanne

Travelled with family
Liked: Cleanliness, staff & service
Need in room coffee makers!!
Stayed 3 nights in Mar 2024
Response from Belvedere Hotel team on 6 May 2024
Thank you for your review and for choosing our hotel. We will share your suggestions with our management team.

8/10 Good

Anil

Liked: Cleanliness, staff & service, property conditions & facilities
Was offered a complimentary room upgrade on the highest floor.
Stayed 3 nights in Apr 2024
Response from Belvedere Hotel team on 6 May 2024
Thank you for your review and for choosing our hotel. We really appreciate you taking the time out to share your experience with us.

10/10 Excellent

Allen, Camrose

Liked: Cleanliness, staff & service, property conditions & facilities
Had a great experience.
Stayed 4 nights in Apr 2024
Response from Belvedere Hotel team on 9 May 2024
Thank you for your review and for choosing our hotel. We really appreciate you taking the time out to share your experience with us.

10/10 Excellent

Umair

Stayed 2 nights in Apr 2024

10/10 Excellent

Mary

Liked: Amenities, property conditions & facilities
Very close to Broadway shows, Times Square, subway. Lots of dining options.
Stayed 1 night in Apr 2024
Response from Belvedere Hotel team on 6 May 2024
Thank you for your review and for choosing our hotel. We really appreciate you taking the time out to share your experience with us.

10/10 Excellent

Richard Clifford

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
great location, quiet area, very clean and good sized rooms
Stayed 3 nights in Apr 2024
Response from Belvedere Hotel team on 6 May 2024
Thank you for your review and for choosing our hotel. We really appreciate you taking the time out to share your experience with us.

2/10 Terrible

Angel

Disliked: Amenities, property conditions & facilities
Couldn’t make it and they will steal your money
Stayed 1 night in Apr 2024
Response from Belvedere Hotel team on 6 May 2024
Thank you for your review. If you reserved via expedia you agreed to terms and conditions, those include cancellation policies. Kind regards.

8/10 Good

Silvana

Stayed 1 night in Apr 2024

10/10 Excellent

Howard, East islip

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good choice for an NYC overnight when seeing a broadway show or visiting a music venue like Birdland. Close to Times Square and a short walk from the 8th Avenue 50th street subway stop.
Stayed 1 night in Apr 2024
Response from Belvedere Hotel team on 6 May 2024
Thank you for your review and for choosing our hotel. We work hard to meet expectations like yours, and we’re happy to hear we reached our goal for you. Come back and see us soon. Best regards!

10/10 Excellent

Susan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great service and as clean in a perfect location. It was quiet but close to the excitement.
Stayed 1 night in Apr 2024
Response from Belvedere Hotel team on 6 May 2024
Thank you so much for your kind words. We really appreciate you taking the time out to share your experience with us.

10/10 Excellent

Craig

Liked: Cleanliness, staff & service, property conditions & facilities
The price was very good value for such a central location. It was generally pretty quiet, and the bed was comfortable
Stayed 1 night in Apr 2024
Response from Belvedere Hotel team on 6 May 2024
Thank you for your review and for choosing our hotel. We work hard to meet expectations like yours, and we’re happy to hear we reached our goal for you. Come back and see us soon.

10/10 Excellent

Dexter

Stayed 1 night in Apr 2024

10/10 Excellent

Guillem

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Walking distance of Times Square where you get on the tourist bus.
Stayed 3 nights in Apr 2024
Response from Belvedere Hotel team on 23 Apr 2024
Thank you for your review and for choosing our hotel.

10/10 Excellent

Robert, Lebanon

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Great location for exploring mid-town, Times Square, theater district. Our go to in NYC.
Stayed 3 nights in Apr 2024
Response from Belvedere Hotel team on 23 Apr 2024
Thank you for your review and for choosing our hotel. We really appreciate you taking the time out to share your experience with us.

10/10 Excellent

arti, Mount Laurel

Stayed 1 night in Apr 2024

8/10 Good

James, Edgewater

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Near Times Square, restaurants & stores.
Stayed 2 nights in Apr 2024
Response from Belvedere Hotel team on 23 Apr 2024
Thank you for your review and for choosing our hotel.

10/10 Excellent

Akoo

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
There parking is very expensive
Stayed 2 nights in Apr 2024
Response from Belvedere Hotel team on 23 Apr 2024
Thank you for your review and for choosing our hotel. We really appreciate you taking the time out to share your experience with us. Parking in major cities are known for being expensive and we have done our very best to provide competitive parking rates for our guests. Once again thank you for your review nd staying with us.

10/10 Excellent

Nikolai, Owens Cross Roads

Stayed 6 nights in Mar 2024
Response from Belvedere Hotel team on 23 Apr 2024
Thank you for your review and for choosing our hotel.

8/10 Good

Khalef

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel was in a great location. While it is not the best for a city view from the room, it is a block from times square. Short walking distance to everything. Bathrooms are updated, but smaller. Love that this hotel had a refrigerator and a microwave in the room. Windows open with screens for a breeze. On that note the air worked well in the room but the hallways and lobby were often warm and muggy. However there is additional clean bathrooms (toilet only) in the lobby with the use of a room key, that came in handy at times. There is a laundry room in the basement that takes coins, front desk will give you quarter's for your cash. Small vending machine, and ice only on the lobby floor. Two main elevators that are pretty small, but never a huge wait for them. There is an additional elevator at the end of the hallway that will take you to the basememt but also all of the floors. There was coffee, tea, and hot chivolate available from 7a-10a everyday in addition to some breakfast bars to grab for the go. Check in was quick and easy. Had no problem getting extra towels and blankets ect. This hotel has unlimited shampoo, conditioner, body wash, and hand soap in the bathrooms on wall pumps. The King bed was comfortable to both my boyfriend and I. Room was incredibly clean and better looking than i expevted based off pictures. Big bang for your buck here. I would recommend and stay again if in the area.
Stayed 4 nights in Apr 2024
Response from Belvedere Hotel team on 23 Apr 2024
Thank you for leaving us such a wonderful review. We are thrilled that you loved your experience; our staff will definitely be happy to read what you wrote. We put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day. We look forward to seeing you again.

2/10 Terrible

Ana, Fort Worth

Disliked: Cleanliness, staff & service
Worst stay in New York ever, first off the bed didn’t even had a blanket, 2 sheets and no blanket, had to crank up the heater so I could sleep half warm, then I had to pay $80 for valet parking and was never told you had to request your vehicle with 1 hour and a half notice, obviously I requested the vehicle with a 25 minute notice, like in any other hotel, I had to wait an hour and half for my vehicle to be retrieved this ruined my whole day I had planned, nobody from the staff was helpful, worst experience ever.
Stayed 1 night in Apr 2024
Response from Belvedere Hotel team on 6 May 2024
We always aim to deliver a great experience, and we are disappointed when we don’t meet our valued guest’s expectations. Thank you for taking the time to bring this to our attention. We will use the feedback to help improve our services and to ensure this doesn’t happen again.

10/10 Excellent

Sarah

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Appreciate the free upgrade, good location
Stayed 1 night in Apr 2024
Response from Belvedere Hotel team on 23 Apr 2024
Thank you for your review and for choosing our hotel. We really appreciate you taking the time out to share your experience with us.

2/10 Terrible

Laura

Stayed 2 nights in Apr 2024
Response from Belvedere Hotel team on 9 May 2024
Thank you for your review.

10/10 Excellent

William

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Ok
Stayed 8 nights in Apr 2024
Response from Belvedere Hotel team on 17 Apr 2024
Thank you for your review and for choosing our hotel.

4/10 Poor

Momina

Stayed 4 nights in Apr 2024
Response from Belvedere Hotel team on 9 May 2024
Thank you for your review.

10/10 Excellent

Tim

Liked: Cleanliness, staff & service, property conditions & facilities
Room was very comfortable and felt “ roomy”
Stayed 4 nights in Apr 2024
Response from Belvedere Hotel team on 17 Apr 2024
Thank you for your review and for choosing our hotel. We really appreciate you taking the time out to share your experience with us.

10/10 Excellent

Karl

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
All good
Stayed 7 nights in Apr 2024
Response from Belvedere Hotel team on 17 Apr 2024
Thank you for your review and for choosing our hotel.

10/10 Excellent

Edward

Stayed 1 night in Apr 2024
Response from Belvedere Hotel team on 9 May 2024
Thank you for your review and for choosing our hotel. We really appreciate you taking the time out to share your experience with us.

4/10 Poor

Dwana

Travelled with group
Disliked: Property conditions & facilities
The Hotel was clean, but they should upgrade the rooms. Everything in the hotel room was outdated. But the hotel is placed a in great spot. Plenty of things to do and places to go within blocks!
Stayed 1 night in Apr 2024
Response from Belvedere Hotel team on 23 Apr 2024
Thank you for your feedback. We appreciate comments such as yours as it helps us to make improvements to our hotel and services when appropriate. We will be sharing your comments with the appropriate department to ensure all the deficiencies are corrected.

8/10 Good

Seth

Liked: Cleanliness, staff & service, property conditions & facilities
I like that there are a variety of stores and restaurants nearby.
Stayed 1 night in Apr 2024
Response from Belvedere Hotel team on 23 Apr 2024
Thank you for your review and for choosing our hotel.