2 outdoor pools, open 8:00 AM to 10:00 PM, free pool cabanas

Reviews of Marriott Stanton South Beach

4 out of 5
Marriott Stanton South Beach
161 Ocean Dr, Miami Beach, FL

Reviews

8.6

Excellent

Rating 10 - Excellent. 568 out of 1006 reviews" "
Rating 8 - Good. 244 out of 1006 reviews" "
Rating 6 - Okay. 86 out of 1006 reviews" "
Rating 4 - Poor. 56 out of 1006 reviews" "
Rating 2 - Terrible. 52 out of 1006 reviews" "

8.8/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

8.4/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

2/10 Terrible

Hong joo, toronto

Travelled with family
Disliked: Cleanliness
We arrived late because of the flight delay. At the hotel the front doors lock automatically from 11pm to 6am but there were no staff around to help to unlock the doors for new guests. We ended up stranded outside for about 10 minutes without any help. When i adressed this issue next morning, the people at the front desk didnt seemed to care. That is not the kind of service that I expected from a marriot holtel. Deeply disappointed.
Stayed 1 night in Mar 2024

8/10 Good

CLAUDIO

Travelled with family
Liked: Staff & service, amenities
The hotel is very well located, great restaurants around. I found the room and bathroom to be very small for a suite with two queen beds. The room is very normal, poorly finished. 3 star hotel room. Forget the hotel breakfast. Served in a restaurant within the hotel. Too bad. Not worth it. Better to eat at other restaurants around.
Stayed 3 nights in Mar 2024
Response from Assistant General Manager on 25 Mar 2024
Dear Claudio, Thank you for choosing Marriott Stanton South Beach during your visit to our beautiful city. We are pleased to know our convenient location made your stay more enjoyable. However, we are disappointed that you had some concerns with your room. We utilize feedback like yours to improve our guest experience, and we appreciate you taking the time to leave your comments. We also value your remarks on our complimentary breakfast; we are always grateful to learn from our guests what would have enhanced their experience. We hope to see you again soon.Best Regards,Andres BanusAssistant General Manager

10/10 Excellent

Troy

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Jan 2024
Response from Assistant General Manager on 20 Mar 2024
Dear Troy, Thank you for the wonderful rating for Marriott Stanton South Beach. We're delighted to have provided you with a satisfying visit. It was our pleasure to have you stay with us, and we look forward to hosting you again soon.Best Regards,Andres BanusAssistant General Manager

8/10 Good

Damonn

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Need more closet space
Stayed 2 nights in Mar 2024

10/10 Excellent

Zeynep, Cincinnati

Stayed 3 nights in Mar 2024
Response from Assistant General Manager on 18 Mar 2024
Dear Zeynep, Thank you for the outstanding rating. We are delighted that from check-in through check-out, we were able to provide you with a great stay at Marriott Stanton South Beach. We look forward to your return and wish you all the best with your future travels.Best Regards,Andres Banus,Assistant General Manager

4/10 Poor

Jagdesh

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
very unfriendly female receptionist. The place is not nice. Ambience poor. Didn't feel welcome as first impression and wanted to leave. Loud banging on door for room service ....
Stayed 7 nights in Mar 2024
Response from Assistant General Manager on 15 Mar 2024
Dear Jagdesh, Thank you for taking the time to share your review. Please accept our apologies for the behavior of our associates. We appreciate you bringing this to our attention We will share your comments with appropriate individuals as we strive to enhance our guest experience at all levels. We also apologize you were not entirely satisfied with the condition of our property. We are grateful for the feedback, and we will share these notes with the appropriate individuals for the future modernization of our hotel. Furthermore, we regret the noise disturbance you underwent and the frustration this has caused. We are grateful for your patience, and we hope you will give us another chance to make a better impression. Best Regards,Andres Banus,Assistant General Manager

10/10 Excellent

Hal

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It's a great location.
Stayed 5 nights in Mar 2024

10/10 Excellent

emilia

Stayed 3 nights in Jan 2024
Response from ass on 11 Mar 2024
Dear Emilia, Thank you for your outstanding rating. We are glad that we could exceed all of your expectations and that you loved your visit to our hotel. We appreciate you taking the time to let fellow travelers know about your experience, and we look forward to many more visits to Marriott Stanton South Beach.Best Regards,Andres BanusAssistant General Manager

6/10 Okay

Rod David

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
The staff is every friendly but the rooms facing the oceanfront are not sound proof and the music from the beach vibrates in the room.
Stayed 3 nights in Mar 2024
Response from Assistant General Manager on 10 Mar 2024
Dear Rod David, Thank you for choosing us for your recent stay. We are pleased to know that your overall experience was pleasant and that you loved the service provided by our dedicated staff. However, we are sorry for the inconvenience you had with the noise concerns in your room. We would like to let you know for future visits, our front desk is available around the clock to help make you as comfortable as possible. Your feedback is valuable to us as we continuously strive to improve the experience of our guests. We hope to have the opportunity to provide you with a more tranquil and enjoyable visit in the future.Best Regards,Andres BanusAssistant General Manager

10/10 Excellent

Sherilyn

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Mar 2024
Response from Assistant General Manager on 10 Mar 2024
Dear Sherilyn, We are thrilled you had an excellent stay at Marriott Stanton South Beach, and we appreciate the fantastic rating. It was our pleasure accommodating you, and we look forward to your next visit with us.Best Regards,Andres BanusAssistant General Manager

10/10 Excellent

Gregory

Travelled with partner
Liked: Amenities, property conditions & facilities
Overall a great stay. The only thing I would suggest that they keep the bars on property open till at least midnight. Besides this I really can’t say anything but great things about this cute boutique hotel south of fifth.
Stayed 7 nights in Mar 2024

6/10 Okay

albert

Travelled with family
Nice located but too expensive to park and no advantage to elit Bon boy member because is not book three Marriott’s
Stayed 2 nights in Mar 2024
Response from Assistant General Manager on 8 Mar 2024
Dear Albert, Thank you for sharing your feedback. While we are delighted to know that you enjoyed our convenient location, we are sorry if the internet fee came as a surprise to you. In the interest of transparency, we keep our website current with updated information, and we regret if you are not aware of this information before booking with us. We appreciate your understanding and look forward to welcoming you back soon.Best Regards,Andres Banus,Assistant General Manager

6/10 Okay

Emily Suzanne

Travelled with family, Travelled with group
Liked: Cleanliness, amenities
Disliked: Staff & service
Multiple front desk employees were unhelpful and unprofessional. This was not my first time staying at this property but it definitely wasn’t my best experience. Also had a staff member knocking on our room door at 7am (with a do not disturb sign on the door). We were told he “confused the room numbers” but received no apology. Next trip I will look into staying at a different Marriott property, this one isn’t what it used to be.
Stayed 3 nights in Feb 2024
Response from Assistant General Manager on 7 Mar 2024
Dear Ms. Suzanne, Thank you for sharing your recent experience with us. We are sorry that your stay this time did not meet all of your expectations, especially considering your positive past experiences with us. Please accept our apologies for the issues you encountered at our front desk. We will address this appropriately as we are committed to continually improving our guest services. We are also disappointed for our housekeeping staff's oversight during your visit. We will address this matter to ensure it is not repeated. We very much appreciate you bringing this to our attention. We would welcome another opportunity to provide the excellent hospitality for which we are known. Best Regards,Andres BanusAssistant General Manager

8/10 Good

Christopher

Travelled with group
Great location, facilities are clean and really good for families.
Stayed 5 nights in Feb 2024

10/10 Excellent

LaShonda, Syracuse

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Feb 2024
Response from Assistant General Manager on 4 Mar 2024
Dear LaShonda, Thank you for the perfect rating! We are overjoyed to learn that from start to finish, your stay was nothing short of exceptional. It was a pleasure having you at Marriott Stanton South Beach, and we look forward to welcoming you back soon.Best Regards,Andres BanusAssistant General Manager

10/10 Excellent

Jessie

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff, amazing property amenities and good restaurants! Will definitely be staying again.
Stayed 3 nights in Feb 2024

10/10 Excellent

Mary

Travelled with family
The way they attend to guest wonderful and helpful
Stayed 7 nights in Feb 2024
Response from Assistant General Manager on 25 Feb 2024
Dear Mary, We are delighted you chose Marriott Stanton South Beach for your visit to Miami. I look forward to sharing your compliments with the rest of the team, and we hope you will make us your home whenever you are in town!Best Regards,Andres BanusAssistant General Manager

8/10 Good

David

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
This is a nice older, smaller, hotel on the beach in SOFI. This means it is not in the dense tourist area. The asian restaurant is really great. Have small plates. There's something for everyone which is not always true in Japanese restaurants. The on-site Starbucks is nice to have, especially because the hotel breakfast place, Lolo's, is terrible. Poor food, poor service. We will stay here again.

10/10 Excellent

Sean

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice wish I could’ve stayed longer
Response from Assistant General Manager on 28 Feb 2024
Dear Sean, Thank you for the outstanding review. We are delighted that from check-in through check-out, we were able to provide you with a great stay at Marriott Stanton South Beach. We look forward to your return and wish you all the best with your future travels.Best Regards,Andres Banus,Assistant General Manager

8/10 Good

rebecca

Travelled with family
Great location for beach and art deco area with lovely restaurants all nearby
Stayed 8 nights in Feb 2024
Response from Assistant General Manager on 19 Feb 2024
Dear Rebecca, Thank you for posting a review of your stay with us at Marriott Stanton South Beach. We are thrilled to know our prime location was ideal for you and that you had a pleasant time while you were here. We appreciate your business and look forward to seeing you again soon.Best Regards,Andres Banus,Assistant General Manager

8/10 Good

Yashodhan

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This property was right on the beach and was walking distance to all the places on South beach.
Stayed 6 nights in Feb 2024

6/10 Okay

WILLIAM

Travelled with partner
Liked: Cleanliness
Disliked: Staff & service
The property and housekeeping service were fine. Management was the problem during our four night stay. On our first night a guest had a mental health issue at 2:45 a.m. outside of our room that went on for a good thirty-five minuets. My wife and I were visibly upset by this woman and we were unable to sleep the remainder of the night. We called both the front desk and the Miami Beach Police Department. The next morning I requested to speak with the property's manager and I never heard from him/her. I followed up later that day with the assistant property manager and he failed to get back to me regarding my request that the first night be removed from our bill because of the incident the previous night outside our door, which he was fully aware of.
Stayed 4 nights in Feb 2024
Response from Assistant General Manager on 19 Feb 2024
Dear William, Thank you for sharing your feedback with us. We regret the inconvenience you experienced and the concern you outlined. We will convey your message appropriately. Safe travels. Best Regards,Andres Banus,Assistant General Manager

10/10 Excellent

Paul Bryan, Zionsville

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location was perfect. On the beach, close to everything. Staff and facility was great. Hope to stay there again
Stayed 3 nights in Feb 2024

10/10 Excellent

Kevin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice area
Stayed 2 nights in Feb 2024
Response from Assistant General Manager on 12 Feb 2024
Dear Kevin, Thank you for the high rating. We are pleased everything went great for you during your visit and that our wonderful location made it even better. Thank you for choosing Marriott Stanton South Beach, and we look forward to your next stay.Best Regards,Andres BanusAssistant General Manager

10/10 Excellent

Joseph

Liked: Cleanliness, staff & service, property conditions & facilities
Location
Stayed 8 nights in Feb 2024

8/10 Good

Jeff

Travelled with partner
Great location at the south end of Ocean Blvd, my main concern was paying full price only to have no access to the pool and patio area. As a disabled travelled I was very disappointed to find the elevator leading down to the pool was out of order.
Stayed 2 nights in Feb 2024
Response from Assistant General Manager on 11 Feb 2024
Dear Jeff, Thank you for taking the time to post a review of your recent stay. Ensuring a seamless, fulfilling experience for each guest is essential to us; therefore, we regret you were unable to access the pool and patio area. We would also like to apologize for the frustration you must have felt due to the elevator being down, and we appreciate your patience. We take such matters seriously and will promptly investigate the equipment to ensure everything is functioning correctly. On a brighter note, we are delighted you enjoyed our convenient location. Thank you again for your valuable feedback and for staying at the Marriott Stanton South Beach. We hope you will stay with us again for the revitalizing experience you deserve.Best Regards,Andres Banus,Assistant General Manager

10/10 Excellent

Catherine

Stayed 2 nights in Jan 2024

10/10 Excellent

Nicholas

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
No microwave in room.
Stayed 3 nights in Jan 2024
Response from Assistant General Manager on 22 Jan 2024
Dear Nicholas, Thank you for sharing your comments about your visit to the Marriott Stanton South Beach. We are pleased to know from your rating that you had an overall great experience. However, we are sorry you were disappointed by not having a microwave in your room. Your feedback will be shared with the appropriate individuals in our organization. We are glad you stayed with us, and we do hope you will revisit.Best Regards,Andres BanusAssistant General Manager

10/10 Excellent

Camero

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jan 2024

10/10 Excellent

Ozlem

Stayed 2 nights in Jan 2024
Response from Assistant General Manager on 5 Feb 2024
Dear Ozlem, Thank you for sharing your review. We work hard to ensure every guest has a comfortable and enjoyable experience; therefore, it is very rewarding to receive a five-star rating. Thank you once more for sharing your feedback with our future travelers; we look forward to welcoming you again the next time you are in Miami!Best Regards, Andres Banus Assistant General Manager

10/10 Excellent

Gina

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful property on a beautiful stretch of beach. This was out second time staying here. We looked at other properties in the area, but loved this one the best. The staff is helpful and attentive. It's worth getting a balcony room with an ocean view. Also great to have the Starbucks downstairs.
Stayed 3 nights in Jan 2024

10/10 Excellent

Jiayi

Stayed 4 nights in Jan 2024
Response from Assistant General Manager on 13 Jan 2024
Dear Jiayi, On behalf of our team at Marriott Stanton South Beach, thank you for the excellent rating. We strive to deliver clean, comfortable accommodations combined with outstanding service to every guest; therefore, we appreciate you noticing our efforts. We enjoyed having you, and we hope we will continue to be your hotel of choice whenever you return to the area.Best Regards,Andres BanusAssistant General Manager

10/10 Excellent

Viktoria

Liked: Cleanliness, staff & service

10/10 Excellent

Julie

Stayed 8 nights in Dec 2023
Response from Assistant General Manager on 11 Jan 2024
Dear Julie, Thank you for rating your stay at Marriott Stanton South Beach. Nothing is more important than your satisfaction, so we are delighted you gave us a perfect score. We appreciate your business and look forward to seeing you again soon.Best Regards,Andres BanusAssistant General Manager

10/10 Excellent

Tania

Stayed 1 night in Jan 2024

8/10 Good

Helen

Stayed 3 nights in Jan 2024

6/10 Okay

Atsuko

Disliked: Property conditions & facilities
Stayed 7 nights in Dec 2023
Response from Assistant General Manager on 9 Jan 2024
Dear Atsuko, Thank you for being our guest and sharing feedback about your visit. We are disappointed that your stay was not perfect. We value hearing from our guests, as this lets us better improve our guest experience. We hope we will have the pleasure of welcoming you again when your travels bring you this way.Best Regards,Andres BanusAssistant General Manager

4/10 Poor

Lia

Stayed 3 nights in Jan 2024
Response from Assistant General Manager on 28 Jan 2024
Dear Lia, Thank you for choosing our hotel for your recent stay. On behalf of our entire team, we offer our sincere apologies for not meeting your expectations. We always want to make every effort to provide a flawless stay; therefore, we regret that this was not your experience. We hope you will consider giving us a second chance in the future so we can provide you with the superior hospitality you should always expect from us.Best Regards,Andres BanusAssistant General Manager

6/10 Okay

Tomasz

Stayed 6 nights in Dec 2023
Response from Assistant General Manager on 28 Jan 2024
Dear Tomasz, Thank you for rating your visit with us. We are disappointed if you had any issues which kept you from thoroughly enjoying your stay. We would welcome another opportunity to show you our outstanding hospitality. We appreciate the feedback and hope to see you the next time you visit the area.Best Regards,Andres BanusAssistant General Manager

10/10 Excellent

Wylanda

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Oct 2023
Response from Assistant General Manager on 9 Jan 2024
Dear Wylanda, Thank you for letting us know your visit to Marriott Stanton South Beach was perfect in every way. We appreciate you being our guest, and we look forward to welcoming you again soon.Best Regards,Andres BanusAssistant General Manager

10/10 Excellent

Anne

Stayed 3 nights in Jan 2024
Response from Assistant General Manager on 6 Mar 2024
Dear Anne, Thank you for choosing Marriott Stanton South Beach and for the excellent rating. We are thrilled to know we exceeded your expectations and you had a great stay. It was a pleasure having you as our guest, and we look forward to hosting you again soon.Best Regards,Andres Banus,Assistant General Manager

8/10 Good

Kayode

Liked: Cleanliness, staff & service, property conditions & facilities
Was good
Stayed 3 nights in Dec 2023

10/10 Excellent

Kathy

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 7 nights in Dec 2023
Response from Assistant General Manager on 11 Jan 2024
Dear Kathy, Thank you so much for the perfect rating of your time at Marriott Stanton South Beach. It is always a pleasure to see when our guests enjoy everything we have to offer. We look forward to your return whenever you revisit the area.Best Regards,Andres BanusAssistant General Manager

10/10 Excellent

Rafael, Clovis

Stayed 2 nights in Dec 2023
Response from Assistant General Manager on 20 Jan 2024
Dear Rafael, We appreciate you taking the time to leave your kind rating for Marriott Stanton South Beach. Your satisfaction is important to us; therefore, we are thrilled to have met your expectations. We hope to see you again soon!Best Regards,Andres BanusAssistant General Manager

10/10 Excellent

Mohammad Mojahed

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Dec 2023
Response from Assistant General Manager on 5 Jan 2024
Dear Mr. Mojahed, Thank you for the wonderful rating for Marriott Stanton South Beach. We're delighted to have provided you with a satisfying visit. It was our pleasure to have you stay with us, and we look forward to hosting you again soon.Best Regards,Andres BanusAssistant General Manager

8/10 Good

cynthia louise

Travelled with family
Liked: Amenities
Great location - unfortunately we had bad weather - on our one nice day - can get food/ drinks delivered to your beach chair . In- hotel restaurants restricted to Sushi or Mexican , also no gift / sundry shop - just a mostly empty CVS vending machine . The view of the beach was incredible with a spacious balcony when there is good weather : easy walk to the center of South Beach. Service was good until the last day when we received no housekeeping service despite giving a good tip to them the day before.
Stayed 5 nights in Dec 2023

10/10 Excellent

Wayne

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Dec 2023
Response from Assistant General Manager on 28 Dec 2023
Dear Wayne, Thank you for your recent stay at the Marriott Stanton South Beach and for posting a generous rating of our hotel. It is a pleasure to know that we exceeded your expectations. We enjoyed having you as our guest and look forward to seeing you again on your next visit to Miami. Hope you are having a good weekend!Best Regards,Andres BanusAssistant General Manager

10/10 Excellent

Garo

Travelled with family and small children
Stayed 3 nights in Dec 2023

10/10 Excellent

Seyfi Alper

Stayed 3 nights in Dec 2023
Response from Assistant General Manager on 28 Dec 2023
Dear Mr. Alper, We are thrilled you had an excellent stay at Marriott Stanton South Beach, and we appreciate the fantastic rating. It was our pleasure to accommodate you, and we look forward to your next visit with us. Happy Holidays and Happy New Year!Best Regards,Andres BanusAssistant General Manager

4/10 Poor

vait

Travelled with family
Disliked: Property conditions & facilities
Not what you expect from Marriott Hotel.
Stayed 2 nights in Dec 2023
Response from Assistant General Manager on 28 Dec 2023
Dear Vait, Thank you for choosing to stay with us. We regret not meeting your expectations. Our hotels are known for their attention to detail and outstanding service; therefore, we sincerely apologize that this was not your experience. We hope you will give us an opportunity in the future to regain your trust.Best Regards,Andres BanusAssistant General Manager