6/10 Okay
Kay
Travelled with pets, Travelled with partner
25 May 2024
Disliked: Cleanliness
Although the staff are lovely and helpful, the rooms are starting to look really tired. Especially the Loft. Some of the “premium” one bed apartments are not premium at all. The layout on some of them aren’t good. It’s just pot luck if you do get a good one. The sofas are very uncomfortable and so are the beds. Lack of hangers/wardrobe space & lights. No coffee machine in the room this time. Lifts are often out of order/slow. We have stayed here a good few times now due to it being dog friendly & the location is good but unfortunately this will be the last. We have tried to give this a chance but the dirty broken sofa in the loft and all the bits mentioned above have put us off unfortunately. Like I said, not the staffs fault. They are all very lovely and do their best.
Kay
Stayed 1 night in May 2024