Aerial view

Reviews of Alpine Lake Motor Lodge

4 out of 5
Alpine Lake Motor Lodge
141 Heu Heu Street, Taupo

Reviews

9.2

Wonderful

Rating 10 - Excellent. 485 out of 760 reviews" "
Rating 8 - Good. 237 out of 760 reviews" "
Rating 6 - Okay. 26 out of 760 reviews" "
Rating 4 - Poor. 10 out of 760 reviews" "
Rating 2 - Terrible. 2 out of 760 reviews" "

9.4/10

Cleanliness

9.2/10

Staff & service

9.4/10

Amenities

9.0/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

Devan

Liked: Cleanliness, staff & service, property conditions & facilities
Great location, 5 minute walk from the lake. Have stayed here twice on business trips and would stay again
Stayed 1 night in Mar 2024
Response from Darrin & Stacey on 19 Mar 2024
Thank you, DevanWe appreciate your kind review.See you again next time

10/10 Excellent

Robyn

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The standard of the cleaning was exceptional given how busy they were. Would definitely stay again and recommend to family and friends.
Stayed 3 nights in Mar 2024
Response from Darrin & Stacey on 19 Mar 2024
Thank you for your kind review, RobynKindest regardsDarrin & Stacey

6/10 Okay

Teresa

Liked: Cleanliness, staff & service
Stayed 1 night in Jan 2024
Response from Darrin & Stacey on 18 Feb 2024
Thank you for taking the time to review us TeresaI hope we can do better next time

10/10 Excellent

Josh

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really enjoyed how well maintained and modern the accomodation was. Service was awesome and would definitely stay next time we visit Taupo again. Cheers
Stayed 3 nights in Jan 2024
Response from Darrin & Stacey on 22 Jan 2024
Thanks Josh, it was lovely to meet you and your family, and we look forward to seeing you again.

10/10 Excellent

Craig

Stayed 1 night in Jan 2024
Response from Darrin & Stacey on 22 Jan 2024
Thanks for the great rating Craig.

10/10 Excellent

Kayla

Stayed 1 night in Dec 2023
Response from Darrin & Stacey on 31 Dec 2023
Thank you

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Dec 2023
Response from Darrin & Stacey on 14 Dec 2023
Thank you, Mark

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely stay:)
Friendly staff, clean, tidy and comfortable room
Stayed 1 night in Dec 2023
Response from Darrin & Stacey on 12 Dec 2023
Thank you for your kind review. We are happy to hear you enjoyed your stay with us.

10/10 Excellent

Scott, Parkwood

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Was very good for a short stay with kids.
Stayed 1 night in Dec 2023
Response from Darrin & Stacey on 6 Dec 2023
Thank you, Scott

8/10 Good

Scott

Liked: Cleanliness, staff & service
Quiet, private outdoor space for some
Studio with whirlpool bath. It was reasonably sized and had everything needed, but wasn't particularly comfortable. The bed was far too soft, there were 2 comfy chairs but sitting on the bed turned out to be more comfortable. However the downstairs room had a little outside area where we ate breakfast. Admittedly it was surrounded by high walls for privacy so no view but a positive. Also there was a notice saying don't use air-conditioning after 10pm to not disturb other guests. It was ok in November, but I wondered if in summer it might be too hot at night without it.
Stayed 2 nights in Nov 2023
Response from Darrin & Stacey on 1 Dec 2023
Hi Scott, thank you for your kind review.We will assess the bed situation immediately. Thank you for letting us know. The air conditioning units are in the courtyards, and we have had noise complaints from the ground floor rooms when the rooms upstairs have their air conditioners on all night, we suggest opening windows and can provide fans for the summer months. The rooms have underfloor heating which helps in the winter.

10/10 Excellent

John

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very quiet and warm room , bed very comfy. Good off street parking and easy walk to town or the lake . Will definitely stay again
Stayed 2 nights in Nov 2023
Response from Darrin & Stacey on 1 Dec 2023
Thank you for your kind review, John.We appreciate this.

10/10 Excellent

Aaron

Liked: Cleanliness, staff & service, property conditions & facilities
Nice clean room, great weekend in Taupo
Stayed 2 nights in Nov 2023
Response from Darrin & Stacey on 1 Dec 2023
Thank you for your nice review, Aaron

10/10 Excellent

Steven

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was a welcome sight after a long day and the staff were excellent and could not have been more helpful. Would return anytime.
Stayed 1 night in Oct 2023
Response from Darrin & Stacey on 26 Nov 2023
Thank you Steven

10/10 Excellent

Mark

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay good sized room with spa bath to relax in. Recommended
Stayed 1 night in Oct 2023
Response from Darrin & Stacey on 26 Nov 2023
Thank you Mark

8/10 Good

Christine

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
We only stayed one night but the bed was super comfortable and we had all we needed. Weather was not so kind to us, there was a little private outdoor area that would have been nice on a sunny day.
Stayed 1 night in Oct 2023
Response from Darrin & Stacey on 17 Oct 2023
Hi ChristineThank you for your kind review. I hope you get to come back in the summer and enjoy the courtyards

10/10 Excellent

Yao Ming

Stayed 2 nights in Oct 2023
Response from Darrin & Stacey on 26 Nov 2023
Thank you

10/10 Excellent

Mark

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay, staff very friendly and accomodates my change of plans. When i got to the room it was clean and well laid out with a nice spa bath.
Response from Darrin & Stacey on 13 Oct 2023
Thanks MarkWe really appreciate your kind words. Happy to have helped out.

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very comfortable stay
Really enjoyed our stay. Easy parking, comfortable beds, good wifi, nice jetted bath, a good kitchenette and walking distance to town. Would recommend.
Stayed 5 nights in Sep 2023
Response from Darrin & Stacey on 7 Oct 2023
Thank you for this lovely reviewKindest regardsDarrin & Stacey

10/10 Excellent

Opal

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff went out of their way to look after me, as I'd accidentally booked for the wrong date. She found me a room which I was so thankful for !!!
Stayed 1 night in Aug 2023
Response from Darrin & Stacey on 7 Oct 2023
Thank you for your kind word OpalWe are happy things worked out for youKindest regardsDarrin & Stacey

8/10 Good

Daniel

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
It was clean and comfortable
Stayed 1 night in Sep 2023
Response from Darrin & Stacey on 30 Sept 2023
Thank you for your kind review Daniel

10/10 Excellent

Murray

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Sep 2023
Response from Darrin & Stacey on 23 Sept 2023
Thank you for your kind review Murray

8/10 Good

Rex

It was quite spacious and it had room for washing up and chairs to sit on while watching tv.
Stayed 1 night in Sep 2023
Response from Darrin & Stacey on 17 Sept 2023
Thank you for your kind review Rex

10/10 Excellent

Jeffrey

Liked: Cleanliness, staff & service, property conditions & facilities
very clean and very friendly staff, would come back for sure!
Stayed 2 nights in Sep 2023
Response from Darrin & Stacey on 13 Sept 2023
Thank you for your lovely review Jeffrey.Kindest regardsDarrin & Stacey

10/10 Excellent

Ainslie

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
Modern, clean motel. Great to have a spa bath at the end of the day. Close to town. Will definitely book there again.
Stayed 1 night in Sep 2023
Response from Darrin & Stacey on 9 Sept 2023
Thank you AinslieWe really appreciate your kind review.

10/10 Excellent

Benina

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Thank you Alpine Motor Lodge for a such a beautiful stay in our hotel, love the room and most importantly the kids love the Spa Jett pool. Will be coming back for another family adventure in Taupo. Thanks for having us.
Stayed 2 nights in Aug 2023
Response from Darrin & Stacey on 28 Aug 2023
Thank you BeninaWe are so happy to hear you had a great stay with us

10/10 Excellent

Basil

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quiet, close to shopping centre, nice and warm
Stayed 2 nights in Aug 2023
Response from Darrin & Stacey on 28 Aug 2023
Thank you for your kind review Basil

10/10 Excellent

Gillian

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2023
Response from Darrin & Stacey on 26 Aug 2023
Thank you Gillian

10/10 Excellent

Graeme

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and tidy
Stayed 1 night in Aug 2023
Response from Darrin & Stacey on 19 Aug 2023
Thank you Graeme

8/10 Good

Lisa

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really Happy with the Motel. We will be back for sure.
Stayed 2 nights in Aug 2023
Response from Darrin & Stacey on 16 Aug 2023
Thank you LisaWe appreciate your kind review

8/10 Good

Bram

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2023
Response from Darrin & Stacey on 11 Aug 2023
Thank you Bram

10/10 Excellent

Farisha

Liked: Cleanliness, staff & service, property conditions & facilities
Amazing property with great service. Has awesome heating in the room and heated floors that you can control the temp. Tv in each room. Great for everyone and huge bonus for families with kids. Definitely will look up for this property for all my stays in Taupo.
Stayed 2 nights in Aug 2023
Response from Darrin & Stacey on 8 Aug 2023
Thank you so much for this lovely review, Farisha

10/10 Excellent

Bernadette, Wellington

Liked: Cleanliness, staff & service, property conditions & facilities
Close to town and quiet
Stayed 1 night in Jul 2023
Response from Darrin & Stacey on 8 Aug 2023
Thank you BernadetteWe appreciate your kind review

10/10 Excellent

Kriselle

Travelled with partner
Liked: Cleanliness
A beautiful and clean and friendly place
Stayed 2 nights in Aug 2023
Response from Darrin & Stacey on 8 Aug 2023
Thank you for your ovely review Kriselle

10/10 Excellent

Mike

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2023
Response from Darrin & Stacey on 1 Aug 2023
Thank you Mike

10/10 Excellent

Jacinta

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing place to stay so warm and bed was very comfortable, would definitely recommend and would definitely be a go to place to stay again in Taupo. Thank you
Stayed 2 nights in Jul 2023
Response from Darrin & Stacey on 30 Jul 2023
Thank you JacintaWe really appreciate your kind words

10/10 Excellent

Allison

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice and clean every thing we needed
Stayed 1 night in Jul 2023
Response from Darrin & Stacey on 29 Jul 2023
Thank you for your lovely review AliosonKindest Regards

10/10 Excellent

Kurt

Stayed 1 night in Jul 2023
Response from Darrin & Stacey on 19 Aug 2023
Thank yiou for your kind review Kurt

10/10 Excellent

Tejash

Liked: Cleanliness, staff & service, property conditions & facilities
I would highly recommend to my friends and had a great experience. Thnx xx
Stayed 1 night in Jul 2023
Response from Darrin & Stacey on 28 Jul 2023
Thank you Tejash

10/10 Excellent

David

Stayed 1 night in Jul 2023
Response from Darrin & Stacey on 11 Aug 2023
Thank you David

10/10 Excellent

Rebecca

Liked: Staff & service, property conditions & facilities
Great place to stay for the weekend. Very clean, tidy, and modern. Loved the kitchen setup with hot plate for cooking. Spa bath a bonus! Close to town, but quiet. Well priced also. Will definitely be back
Stayed 2 nights in Jul 2023
Response from Darrin & Stacey on 9 Jul 2023
Thanks Rebecca, lovely to hear the great range of amenities at Alpine Lake suited your needs. We look forward to hosting you again.

10/10 Excellent

Michaela

Travelled with partner
Liked: Cleanliness, property conditions & facilities
We had a wonderful stay. Check in was a breeze and staff were friendly. Room was clean and updated. Heat pump and underfloor heating made sure we were nice and toasty. Perfect distance from town, was an easy walk. Great stay over all.
Stayed 2 nights in Jun 2023
Response from Darrin & Stacey on 9 Jul 2023
Thanks for the great feedback Michaela! Being warm is so important for an enjoyable stay, and we're happy to hear you found everything clean and comfortable.

10/10 Excellent

Joanna

Liked: Cleanliness, staff & service, property conditions & facilities
Great place to stay, very comfortable has everything you need for a trip away
Stayed 3 nights in Jul 2023
Response from Darrin & Stacey on 4 Jul 2023
Thanks for the lovely review Joanna. We are so glad you found Alpine Lake comfortable and well equipped. Hopefully you can visit again some time.

10/10 Excellent

D

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2023
Response from Darrin & Stacey on 2 Jul 2023
Thanks for the great rating!

10/10 Excellent

Olivia

Stayed 1 night in Jun 2023
Response from Darrin & Stacey on 28 Jul 2023
Thank You :)

10/10 Excellent

Eoin

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2023
Response from Darrin & Stacey on 2 Jul 2023
Thanks for leaving us such a great rating!

8/10 Good

Nikki

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Quiet location, great coffee shop and dairy just around the corner. Friendly staff. Really comfortable. Just a little frustrating to have to login to the TV even to watch normal free to air. Fridge also set way to low and froze everything.
Stayed 1 night in Jun 2023
Response from Darrin & Stacey on 16 Jun 2023
Hi NikkiThank you for your review and feedback. We are happy to hear you had a comfortable stay with us. We are sorry that you found the new smart tv's frustrating. We will be sure to keep an eye on fridge temperatures. They are supposed to be set low.

10/10 Excellent

Lynne

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jun 2023
Response from Darrin & Stacey on 16 Jun 2023
Thank you

10/10 Excellent

Heidi

Liked: Cleanliness, staff & service, property conditions & facilities
Lovely spacious rooms
Stayed 2 nights in Jun 2023
Response from Darrin & Stacey on 6 Jun 2023
Thank you Heidi

8/10 Good

Alexandra

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice spacious room and ensuite.
Stayed 2 nights in May 2023
Response from Darrin & Stacey on 4 May 2023
Hi AlexandraThank you for your kind review

10/10 Excellent

Mya

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I have stayed at the Alpine Lake Motor Lodge a couple of times now and have loved every minute. Stacey, Darrin and the team are extremely welcoming and accomodating. The rooms are very clean and provide all the amenities you could need, a nice added touch with the smart tvs as well. 10 minute walk max to the town centre with parking on-site available. Will be back in the near future. Mya :)
Stayed 2 nights in Apr 2023
Response from Darrin & Stacey on 29 Apr 2023
Thanks Mya, it is always a pleasure having you guys stay with us.See you again soon