Customer service was second to none. This Hotel knows how to look after their guests and ensure that everything contributes towards an enjoyable stay. From the room to the driver, the customer service was outstanding and we will definately stay here again.
I had a great experience in this hotel with live music in the bar and friendly and helpful staff. The hotel in general was excellent and the only negative comment I have is the rooms are in need of updating.
Overall, the hotel is a great buy for the price. The staff, the room, the bed, cafe and everything else was really nice. It's a shame that i checked in at 11PM and had to run out in the morning the following day. Never got to explore the neighborhood, but the hotel info says that it's very close to shopping centers and all.
Stayed for two nights with a busy schedule, excellent location made it easy to move around the city fast, and even do some shopping. The hotel staff were friendly and very helpful, super-fast service. Will definitely come back.
This hotel is located in Central Jakarta and there are great shopping malls across the street, well, short of being right next door. It would have been just perfect if they are just adjacent to the malls but that is the view for lazy people! Central Jakarta and Jakarta in general is pretty safe these days.
James from Singapore
Centrally located in the business hub of Jakarta / the stately Hotel Nikko Jakarta offers all the modern conveniences and …More
1) Friendly and helpful staff
2) Love the varieties of buffet breakfast
3) Readily money changer at the reception
4) Feel safe due to very tight security
5) Warm welcome by staffs
6) Room and toilet are always clean
The hotel was clean, and the service good. Very quiet. The breakfast buffet is good, but would not rate it excellent. A large variety of choices though. For those who have to check out early in morning, though, the choice of the takeaway breakfast is extremely limited, and unreasonable compared to other comparable hotels in the area.
I've called the hotel prior to arrival to arrange for airport transfer. When arrive to the hotel,during car checkup, the Check Point Officer call you by your name as if they recognize you. Same goes when they opened your car door. Everybody greet you with your name. After some security check up, they will escort you directly to your room without the hassle to go to the check in counter.
The room is magnificent. Slight drawback that they were facing construction site adjacent to the hotel.
Overall the room is really comfortable, spacious and with a lot of condiments.
Will definitely come back to the hotel.
Saifuddin from Kuala Lumpur
In downtown Jakarta, this hotel is three km (two miles) from the Jakarta Stock Exchange and the Sudirman business …More