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Keraton at The Plaza, The Unbound Collection by Hyatt

5.0 star property
Luxury hotel connected to a shopping centre in Jakarta with 2 restaurants

Choose dates to view prices

Located close to Plaza Indonesia and Grand Indonesia, Keraton at The Plaza, The Unbound Collection by Hyatt provides an airport shuttle, a corner/local shop and an art gallery on-site. This hotel offers a romantic atmosphere with amenities such as a bar. At the two on-site restaurants, enjoy breakfast, brunch, lunch, dinner and international cuisine. Free in-room WiFi is available to all guests, along with a shopping centre on-site and a coffee shop/cafe.

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Bar
  • Pool
  • Parking included
  • Breakfast available
  • Gym
  • Room service
The current price is NZ$492
includes taxes & fees
8 Nov - 9 Nov

Room options

Available filters for rooms
Showing 7 of 7 rooms

View all photos for Room, 1 King Bed, Club lounge access

1 bedroom, Egyptian cotton sheets, premium bedding, pillow-top beds

Room, 1 King Bed, Club lounge access

Highlights

Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Club Lounge
Free cots/infant beds
Fridge
HDTV
  • Sleeps 4
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed, Club lounge access, Corner

1 bedroom, Egyptian cotton sheets, premium bedding, pillow-top beds

Deluxe Room, 1 King Bed, Club lounge access, Corner

Highlights

Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Club Lounge
Free cots/infant beds
Fridge
HDTV
  • Sleeps 5
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Club lounge access

1 bedroom, Egyptian cotton sheets, premium bedding, pillow-top beds

Room, 2 Queen Beds, Club lounge access

Highlights

Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Club Lounge
Free cots/infant beds
Fridge
HDTV
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 King Bed, Club lounge access

Suite, 1 King Bed, Club lounge access

Suite, 1 King Bed, Club lounge access

Highlights

Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Club Lounge
Free cots/infant beds
Fridge
HDTV
  • 1 bedroom
  • Sleeps 5
  • 1 King Bed

View all photos for Room, 1 King Bed, Club lounge access, City View

1 bedroom, Egyptian cotton sheets, premium bedding, pillow-top beds

Room, 1 King Bed, Club lounge access, City View

Highlights

Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
HDTV
Hypo-allergenic bedding
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Club lounge access, City View

1 bedroom, Egyptian cotton sheets, premium bedding, pillow-top beds

Room, 2 Queen Beds, Club lounge access, City View

Highlights

Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
HDTV
Hypo-allergenic bedding
  • Sleeps 4
  • 2 Queen Beds

View all photos for Deluxe Room, 1 King Bed, Club lounge access, City View (Corner)

1 bedroom, Egyptian cotton sheets, premium bedding, pillow-top beds

Deluxe Room, 1 King Bed, Club lounge access, City View (Corner)

Highlights

Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
HDTV
Hypo-allergenic bedding
  • Sleeps 5
  • 1 King Bed

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About the area

Map
Jl MH Thamrin Kav 15, Menteng, Jakarta, Jakarta, 10350

What's nearby

  • Plaza Indonesia - 3 min walk - 0.3 km
  • Grand Indonesia - 5 min walk - 0.5 km
  • Thamrin City Shopping Mall - 8 min walk - 0.7 km
  • Sarinah Mall - 9 min walk - 0.8 km
  • Tanah Abang Market - 13 min walk - 1.1 km

Getting around

  • Bundaran HI MRT Station - 2 min walk
  • Jakarta Sudirman Station - 17 min walk
  • Jakarta (CGK-Soekarno-Hatta Intl.) - 51 min drive

Restaurants

  • ‪AMKC Atelier - ‬2 min walk
  • ‪Khung Bar & Restaurant - ‬3 min walk
  • ‪Executive Lounge @ Keraton - ‬1 min walk
  • ‪AW Kitchen by Akira Watanabe - ‬2 min walk
  • ‪KOI Thé - ‬3 min walk

About this property

Keraton at The Plaza, The Unbound Collection by Hyatt

Luxury hotel near Plaza Indonesia
Located close to Grand Indonesia and Sarinah Mall, Keraton at The Plaza, The Unbound Collection by Hyatt provides an airport shuttle, a corner/local shop and an art gallery on-site. This hotel offers a romantic atmosphere with amenities such as a bar. At the two on-site restaurants, enjoy breakfast, brunch, lunch, dinner and international cuisine. Stay connected with free in-room WiFi, and guests can find other amenities, such as a shopping centre on-site and a coffee shop/cafe.
Other perks include:
  • An outdoor pool
  • Free self-parking
  • Cooked-to-order breakfast (surcharge), free bike hire and an outdoor tennis court
  • A round-trip airport shuttle (surcharge), an electric car charging station and a 24-hour front desk
Room features
All 137 individually furnished rooms feature comforts, such as 24-hour room service and premium bedding, in addition to thoughtful touches, such as pillow menus and air conditioning.
More conveniences in all rooms include:
  • Hypo-allergenic bedding, Egyptian cotton sheets and pillowtop mattresses
  • Bathrooms with rainfall showers and designer toiletries
  • 55-inch HDTVs with premium channels
  • Fridges, free infant beds and electric kettles

Similar properties

Exterior

Grand Hyatt Jakarta

  • Pool
  • Kids pool
  • Parking included
  • Free WiFi
9.2 out of 10, Wonderful, 434 reviews
The price is NZ$338
includes taxes & fees
8 Nov - 9 Nov
Grand Hyatt Jakarta

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • 24-hour return airport shuttle on request for a surcharge
  • Free self parking on site
  • Limited on-site parking
  • Wheelchair-accessible parking available

Food and drink

  • Daily cooked-to-order breakfast available 6:00 AM to 11:00 AM for a fee: IDR 826,500 for adults and IDR 550,000 for children
  • 2 restaurants
  • A bar/lounge
  • A coffee shop/cafe

Restaurants on site

  • C’s Steak and Seafood
  • Grand Cafe
  • Sumire
  • The Club
  • The Lounge

Things to do

  • 24-hour gym
  • Art gallery
  • Designer stores
  • Free bicycle rentals
  • Outdoor pool
  • Outdoor pool (guest access)
  • Outdoor tennis court
  • Shopping centre

Conveniences

  • 24-hour front desk
  • ATM
  • Grocery/convenience store
  • Laundry facilities

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Turndown service

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Accessible bathtub
  • Assistive listening devices
  • Grab bar in bathtub
  • Height-adjustable showerhead
  • In-room roll-in shower
  • Lever door handles
  • Lift
  • Low-height electrical sockets in bathroom
  • Portable bathtub seat
  • Visual fire alarm
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa

More

  • 1 building
  • 51 floors
  • Built in 2024
  • Designated smoking areas

Room amenities

Bedroom

  • Blackout drapes
  • Egyptian cotton sheets
  • Free cot
  • Hypo-allergenic bedding
  • Pillow menu
  • Pillowtop mattress
  • Rollaway/extra bed (surcharge)

Bathroom

  • Deep soaking bathtub
  • Designer toiletries
  • Dressing gowns
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Separate bathtub and shower
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 55-inch HDTV with premium cable channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Espresso maker
  • Free bottled water
  • Minibar
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Individual decor
  • Individual furnishings
  • Iron/ironing board on request
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Minimum check-in age - 17

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
2 children, up to the age of 3 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for IDR 1000000 per night.
Free cots are available on request at the property

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: IDR 1000000 per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for cooked-to-order breakfast: from approximately IDR 826500 for adults and from IDR 550000 for children
  • Airport shuttle fee: IDR 750200 per vehicle (one-way, maximum occupancy 4)
  • Airport shuttle fee per child: IDR 750200 (one-way), (up to 13 years old)
  • Rollaway bed fee: IDR 1000000 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards and cash

We should mention

Pool access available from 6:00 AM to 8:00 PM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Some facilities may have restricted access; guests can contact the property for details using the contact information on the booking confirmation
No pets and no service animals are allowed at this property
A car is not required for transport to and from this property
Children under 11 years old are not allowed in the swimming pool, fitness facility or hot tub without adult supervision

Property is also known as

Keraton
Keraton Luxury Collection
Keraton Luxury Collection Hotel
Keraton Plaza Luxury Collection Hotel Jakarta
Keraton Plaza Luxury Collection Jakarta
Keraton Plaza Luxury Collection Hotel
Keraton Plaza Luxury Collection
Keraton at The Plaza a Luxury Collection Hotel Jakarta
Keraton Plaza Collection
Keraton at The Plaza a Luxury Collection Hotel Jakarta
Keraton at The Plaza, The Unbound Collection by Hyatt Hotel
Keraton at The Plaza, The Unbound Collection by Hyatt Jakarta

Frequently asked questions

Does Keraton at The Plaza, The Unbound Collection by Hyatt have a pool?

Yes, this property has an outdoor pool. Pool access is from 6:00 AM to 8:00 PM.

How much does it cost to stay at Keraton at The Plaza, The Unbound Collection by Hyatt?

As of 4 Nov 2025, prices found for a 1-night stay for 2 adults at Keraton at The Plaza, The Unbound Collection by Hyatt on 8 Nov 2025 start from NZ$491.68, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Keraton at The Plaza, The Unbound Collection by Hyatt pet-friendly?

No, pets are not allowed at this property.

How much is parking at Keraton at The Plaza, The Unbound Collection by Hyatt?

Self-parking is free at this property.

What time is check-in at Keraton at The Plaza, The Unbound Collection by Hyatt?

Check-in start time: 3:00 PM; check-in end time: anytime.

What time is check-out at Keraton at The Plaza, The Unbound Collection by Hyatt?

Checkout is at noon.

Does Keraton at The Plaza, The Unbound Collection by Hyatt provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of IDR 750200 per vehicle applies.

Where is Keraton at The Plaza, The Unbound Collection by Hyatt located?

Located in Central Jakarta, this luxury hotel is within a 10-minute walk of Plaza Indonesia and Grand Indonesia. Thamrin City Shopping Mall and Sarinah Mall are also within 15 minutes. Bundaran HI MRT Station is only a 2-minute walk and Dukuh Atas MRT Station is 14 minutes.

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Reviews

Keraton at The Plaza, The Unbound Collection by Hyatt Reviews

9.2

Wonderful

9.6

Cleanliness

9.4

Location

9.6

Staff & service

10

Eco-friendliness

9.2

Property conditions & facilities
Rating 10 - Excellent. 86 out of 124 reviews
Rating 8 - Good. 30 out of 124 reviews
Rating 6 - Okay. 5 out of 124 reviews
Rating 4 - Poor. 0 out of 124 reviews
Rating 2 - Terrible. 3 out of 124 reviews

Reviews

10/10 Excellent

Jin Dao

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place
Stayed 5 nights in Mar 2025

10/10 Excellent

Theresia Olianawati

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

👍👍👍

Very recommended place to stay.. both business and leisure since connected to the nice shopping mall👍
Stayed 1 night in Feb 2020

10/10 Excellent

Maria

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel, spacious rooms and great service. Direct access to Plaza Indonesia too! Will stay here again
Stayed 2 nights in Feb 2020

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Best hotel I have ever been! Beautiful hotel with big, modern rooms. And the best of all... floor to ceiling windows!
Stayed 6 nights in Aug 2019

10/10 Excellent

Y

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
とても快適でした。また宿泊したいです。
Stayed 1 night in Jan 2020

8/10 Good

Minas

Liked: Staff & service, property conditions & facilities, room comfort

Good but needs improvements in room ergonomics.

The hotel was well maintained and the stuff very friendly and helpful. The room quality was good, but the functionality and ergonomics very very poor. For example no closet, but only a bar to hang the clothes and space for the luggage underneath. No lighting at all on this space and it was impossible to See and find things inside the luggage. Many issues also with lighting in the bathroom.
Stayed 2 nights in Jan 2020

6/10 Okay

James

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good, but not good enough

First of all let’s talk about he positives. The hotel is really beautiful, the room (I had a corner suite) is spectacular and the location is terrific. But this wasn’t a perfect stay. There was an issue with the booking that wasn’t resolved until the next day. No guest should be waiting overnight for resolution to an issue (that was clearly their problem) and the staff were very quick to blame my ignorance for the issue, which wasn’t the case at all. Also, the food is average. It’s almost universally tasteless (lack of seasoning) and the meat they use isn’t the best. It’s a good hotel, but I wouldn’t return. There are better in Jakarta.
Stayed 2 nights in Dec 2019

8/10 Good

BKA, Miami

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
One of the more luxurious hotels in Central Jakarta. Nice location. Superb Breakfast. Great staff. The only downfall was our phone in the room was not working even after we notified staff and the engineer came and repaired it. It still have to be repaired again. However great hotel
Stayed 4 nights in Jul 2019

10/10 Excellent

Manny

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great service, we enjoyed the stay. Neat room, breakfast was great, nice staff
Stayed 4 nights in Jul 2019

10/10 Excellent

Parwanto

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing Hotel
Stayed 1 night in Jun 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful
Stayed 2 nights in May 2019

10/10 Excellent

Caio

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

An incredible lodging and cooking experience

I stayed at Keraton at The Plaza in Jakarta for three nights. Already on arrival, you can see that it is an elite hotel that is specially designed for a distinguished group of people. Check-in is personal. The keys are delivered in a leather wallet. In the first night, I had dinner at "La Moda" at Plaza Shopping, and I had a distinct pleasure to eat amazingly delicious Lobster rice. In the following day, the lunch was Lamb Rack at "The Executive club lounge" at 5th floor. The meat was carefully baked to the point I ordered, and the taste was perfect. The "Executive club lounge" also offers Asian and Western options for breakfast and I chose the Mie Goreng which is a typical dish. Nasi goreng is a unique option for in-room dining. For those who like excellent service and stylish environment, I recommend dinner at "Bengawan" on the 7th floor. The Tasmanian salmon was delicious. Don't forget to try Tapas at Keraton lounge. The SPA on the 6th floor offers good treatment options. I chose a 1h45m massage which was so relaxing that I did not even see the time pass. I recommend the hotel, its elite facilities and its excellent restaurants with absolute certainty and I hope to return soon to try the other dishes.
Stayed 1 night in May 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
総合的には快適環境でコスパも良かったが、バスタブからの水漏れが２日間連続発生し修理となったことが残念でした。お詫びにはチョコレートの提供を受けました。 また浴室の木のドアの立て付けが悪く、開けにくく、きちんと閉まらなかった。
Stayed 3 nights in Apr 2019

10/10 Excellent

Katharine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

The renovations should not be during working hours

The hotel is quite luxury😍. The staffs are very friendly . Polite. Good services . My family members are very happy . And I will stay there again✔️
Stayed 1 night in Apr 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

만족스러운 호텔, 적극 추천!!!

중심지에 있어 주변 쇼핑, 관광지로 이동이 편리함. 조식이 만족스러움. (아침메뉴 별도 선택 가능)
Stayed 1 night in Feb 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

good service

very good service and location.
Stayed 1 night in Feb 2019

8/10 Good

Bao Chung

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
卧室的燈控制很不順暢,其他不錯
Stayed 3 nights in Jan 2019

10/10 Excellent

Juta

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I only stay for 1 night for out Anniversary, 1st the gave us room facing the construction so later on i ask them if it possible to change room, and they move us to a better view room..with the help of the manager Mr. Alan (if i’m not mistaken). Our butler ms. Ruri also help me made a reservation for our dinner, and when they found out i’m on my wedding anniversary.. they also gave us a small tiramisu cake to the room..and the breakfast was superb, they also have a la carte menu for us to order beside the buffet, the menu it self different from what we have on buffet.. my husband had a lobster benedict for breakfast and it was so delicious made by chef candra.. we also serve by the helpful mr shekyu that made our breakfast very enjoyable.. fells like we have our own butler ... definitely will be back again.. with the kids .. thank You Hotel Keraton.. keep up the good work
Stayed 1 night in Jan 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice hotel Very nice recepsionis Luxry hotel.
Stayed 3 nights in Dec 2018

10/10 Excellent

Ben

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good Location. Staff were all very fast, helpful, and courteous. Toiletries by Byredo was great. There's a Bose sound system in the room which can go pretty loud. TV quality was not very good though.
Stayed 2 nights in Dec 2018

8/10 Good

yohan, jakarta

Liked: Cleanliness, staff & service, room comfort

만족

만족스러웠음
Stayed 1 night in Dec 2018

8/10 Good

Chia Huang

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
elegant and luxurious hotel,very convenient to nearby shopping mall
Stayed 2 nights in Jul 2018

2/10 Terrible

Verified traveller

Liked: Staff & service
Disliked: Property conditions & facilities
Had to change room 3 times, once the airconditioning not working otger included noise and mosquitos inside the room. Not acceptable for a 5 star.
Stayed 6 nights in Nov 2018

10/10 Excellent

Jun, ジャカルタ

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
お風呂の浴槽が汚かった
Stayed 1 night in Nov 2018

8/10 Good

Alexandre

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

100% POSITIVE

All the staff are extremely friendly and helpful. From Room service, check-in/out, Breakfast and Spa, I really have no complaints at all and strongly recommend you to stay in this hotel. Just an improvement: the bathroom's floor is wet very easily because of the shower, so be careful.
Stayed 1 night in Nov 2018