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Overview of Keraton at The Plaza, a Luxury Collection Hotel, Jakarta

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1 bedroom, Egyptian cotton sheets, premium bedding, pillow top beds
1 bedroom, Egyptian cotton sheets, premium bedding, pillow top beds
1 bedroom, Egyptian cotton sheets, premium bedding, pillow top beds
1 bedroom, Egyptian cotton sheets, premium bedding, pillow top beds

4.6/5 Wonderful

Guests rated this property 4.7/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Air conditioning
  • Spa
  • Restaurant
  • Gym

Cleaning and safety practices

  • Cleaned with disinfectant
  • Hand sanitiser provided

Explore the area

    Popular LocationGrand Indonesia Shopping Mall5 min walk
    Popular LocationBundaran Hi6 min walk
    Popular LocationThamrin City Shopping Mall16 min walk
    AirportJakarta (CGK-Soekarno-Hatta Intl.)43 min drive
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  • Deluxe Room, 2 Queen Beds, City View

    Room amenities

    • 64 sq m
    • Sleeps 3
    • 2 Queen Beds
    More detailsDeluxe Room, 2 Queen Beds, City View
  • Junior Suite, 1 King Bed, City View

    Room amenities

    • 75 sq m
    • Sleeps 3
    • 1 King Bed
    More detailsJunior Suite, 1 King Bed, City View
  • Executive Suite, 1 King Bed, Business Lounge Access

    Room amenities

    • 140 sq m
    • Sleeps 3
    • 1 King Bed
    More detailsExecutive Suite, 1 King Bed, Business Lounge Access
  • Executive Suite, 1 King Bed, Business Lounge Access

    Room amenities

    • 75 sq m
    • Sleeps 3
    • 1 King Bed
    More detailsExecutive Suite, 1 King Bed, Business Lounge Access
  • Executive Apartment, 1 King Bed, Business Lounge Access

    Room amenities

    • 139 sq m
    • Sleeps 3
    • 1 King Bed
    More detailsExecutive Apartment, 1 King Bed, Business Lounge Access
  • Deluxe Room, 1 King Bed, City View

    Room amenities

    • 64 sq m
    • Sleeps 3
    • 1 King Bed
    More detailsDeluxe Room, 1 King Bed, City View

About this area

Jakarta

Located in Jakarta, Keraton at The Plaza, a Luxury Collection Hotel, Jakarta is connected to a shopping centre. Bundaran Hi and Welcome Statue are notable landmarks, and travellers looking to shop may want to visit Plaza Indonesia and Grand Indonesia Shopping Mall. Kidzania and Taman Mini Indonesia Indah are not to be missed.
Visit our Jakarta travel guide
Popular Location

What's nearby

  • Grand Indonesia Shopping Mall - 5 min walk
  • Bundaran Hi - 6 min walk
  • Thamrin City Shopping Mall - 16 min walk
  • National Museum of Indonesia - 3 min drive
  • Tanah Abang Market - 12 min drive

Getting around

  • Stasiun MRT - Setiabudi - 5 min drive
  • BNI City Station - 14 min walk
  • AirportJakarta (CGK-Soekarno-Hatta Intl.) - 43 min drive

Restaurants

  • Bengawan — 1 min walk
  • Keraton Lounge — 1 min walk
  • Popolamama - 4 min walk
  • Kafe Betawi - 4 min walk
  • Taste Paradise - 4 min walk

About this property

Keraton at The Plaza, a Luxury Collection Hotel, Jakarta

Luxury hotel connected to a shopping centre in Jakarta with 2 restaurants
Along with 2 restaurants, this hotel has a full-service spa and an indoor pool. Free WiFi in public areas and a free shopping centre shuttle are also provided. Additionally, a fitness centre, a bar/lounge and 2 coffee shops/cafés are on-site. All 138 individually decorated rooms feature free WiFi and pillowtop beds. Guests can enjoy deep soaking bathtubs, and other standard amenities include iPod docking stations, 24-hour room service and plasma TVs.
Keraton at The Plaza, a Luxury Collection Hotel, Jakarta offers 138 forms of air-conditioned accommodation with iPod docking stations and MP3 docking stations. Each accommodation is individually furnished and decorated. Pillowtop beds feature Egyptian cotton sheets and premium bedding. A pillow menu is available. 42-inch Plasma televisions come with premium cable channels and DVD players. Fridges, coffee/tea makers and minibars are provided. Bathrooms include a separate bath and shower with a deep soaking bath and a rainfall showerhead. Bathrooms are also outfitted with bathrobes, slippers and designer toiletries.

This Jakarta hotel provides complimentary wireless Internet access. Business-friendly amenities include desks, complimentary newspapers and telephones. Additionally, rooms include laptop-compatible safes and complimentary bottles of water. In-room massages, hypo-allergenic bedding and an iron/ironing board can be requested. A nightly turndown service is provided and housekeeping is offered on a daily basis.

Recreational amenities at the hotel include an indoor pool, a sauna and a fitness centre.

Children aged under 11 years old are not allowed in the swimming pool, health club, fitness facility or spa tub without adult supervision. Guests aged under 3 years old are not allowed in the health club or fitness facility.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Keraton Spa has 7 treatment rooms, including rooms for couples. Services include deep-tissue massages, Swedish massages, facials and body scrubs. A variety of treatment therapies are provided, including aromatherapy and reflexology. The spa is equipped with a sauna, a spa tub and a steam room.

The spa is open daily. Children under 12 years old are not allowed in the spa without adult supervision.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
Follows standard sanitisation guidelines of Commitment to Clean (Marriott)

Safety measures

Hand sanitiser provided
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Valet parking: IDR 150000 per night
  • Limited parking spaces
  • 24-hour return airport shuttle (surcharge)
  • Airport shuttle on request
  • Free shopping centre shuttle

Food and drink

  • Buffet breakfast available for a fee daily 6:00 AM–10:30 AM: IDR 400000 for adults and IDR 200000 for children
  • 2 restaurants and 2 coffee shops
  • 1 bar
  • 24-hour room service

Things to do

  • Aerobics classes
  • Fitness centre
  • Full-service spa
  • Indoor pool
  • Sauna
  • Shopping
  • Steam room

Family friendly

  • Dry cleaning service
  • DVD player
  • Free cots/infant beds
  • Corner/local shop
  • Indoor pool
  • Laundry facilities
  • Fridge
  • Rollaway/extra beds (surcharge)

Conveniences

  • ATM/banking services
  • Lift
  • Free newspapers in reception
  • Front-desk safe
  • Corner/local shop

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter
  • Tour/ticket assistance
  • Turndown service

Languages spoken

  • Chinese
  • English
  • Indonesian

Business services

  • 24-hour business centre
  • Computer station
  • Meeting rooms

Outdoors

  • Pool sunloungers

Spa

  • 7 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body treatments
  • Couples treatment room(s)
  • Facials
  • Massage - deep-tissue
  • Massage - swedish
  • Massage/treatment rooms
  • Reflexology
  • Sauna
  • Spa open daily
  • Hot tub
  • Steam room

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom
  • Accessible bath
  • Assistive listening devices available
  • Grab bar in bath
  • Height-adjustable showerhead
  • In-room accessibility
  • Lever door handles
  • Low-height worktop and sink
  • Low-height electrical outlets in bathroom
  • Portable bath seat
  • Roll-in shower
  • Visual fire alarm
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa

More

  • Designated smoking areas
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning
  • Blackout drapes/curtains
  • Egyptian cotton sheets
  • Free cots/infant beds
  • Heating
  • Hypo-allergenic bedding
  • Linens
  • Pillow menu
  • Pillow-top mattress
  • Premium bedding
  • Rollaway/extra beds (surcharge)

Bathroom

  • Bathrobes
  • Deep-soaking bathtub
  • Designer toiletries
  • Hairdryer
  • Rainfall showerhead
  • Separate bathtub and shower
  • Towels

Entertainment

  • 42-inch plasma TV
  • TV channels
  • DVD player
  • iPod dock
  • MP3 dock
  • Premium channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Minibar
  • Fridge

More

  • Connecting rooms available
  • Desk
  • Free newspapers
  • In-room massage
  • Individually decorated
  • Individually furnished
  • Iron/ironing board (on request)
  • Laptop-compatible safe
  • Phone
  • Slippers
  • Turndown service

Policies

Check-in

Check-in from 3:00 PM - 11:00 PM
Late check-in subject to availability
Express check-in
Minimum check-in age - 17

Check-out

Check-out before noon
Express check-out

Special check-in instructions

If you arrive at the property after hours, you'll need to check in at an alternate location: Kebon Kacang gates
If you are planning to arrive after 11:00 PM please contact the property in advance using the information on the booking confirmation
Front desk staff will greet guests on arrival

Renovations and closures

This property is closed from 14 November 2020 to 3 December 2020 (dates subject to change).

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Kids stay free! Up to 2 children 3 years old and younger stay free when using existing bedding
Rollaway/extra beds are available for IDR 850000.0 per night.
Free cots (infant beds)

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property:

  • Deposit: IDR 1000000 per night

We have included all charges provided to us by the property. However, charges can vary, for example, based on length of stay or the room you book.

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Fee for buffet breakfast: IDR 400000 for adults and IDR 200000 for children (approximately)
  • Airport shuttle fee: IDR 440000 per vehicle (one-way)
  • Airport shuttle fee per child: IDR 440000 (one-way), (up to 15 years old)
  • Valet parking fee: IDR 150000 per night
  • Rollaway bed fee: IDR 850000.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Guests must contact this property in advance to reserve rollaway/extra beds
This property accepts credit cards, debit cards and cash
Noise-free guestrooms cannot be guaranteed

We should mention

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details 24 hours prior to arrival, using the contact information on the booking confirmation
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Up to 2 children 3 years old and younger stay free when occupying the parent or guardian's room, using existing bedding
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Some facilities may have restricted access; guests can contact the property for details using the contact information on the booking confirmation
No pets and no service animals are allowed at this property
Alcohol is not served or permitted at this property
Children under 11 years old are not allowed in the swimming pool, health club, fitness facility or spa tub without adult supervision
Guests under 3 years old are not allowed in the health club or fitness facility
Children under 12 years old are not allowed in the spa without adult supervision

Property is also known as

Keraton
Keraton Luxury Collection
Keraton Luxury Collection Hotel
Keraton Plaza Luxury Collection Hotel Jakarta
Keraton Plaza Luxury Collection Jakarta
Keraton Plaza Luxury Collection Hotel
Keraton Plaza Luxury Collection
Keraton at The Plaza a Luxury Collection Hotel Jakarta
Keraton Plaza Collection
Keraton at The Plaza, a Luxury Collection Hotel, Jakarta Hotel
Keraton at The Plaza, a Luxury Collection Hotel, Jakarta Jakarta

Frequently asked questions

Can I cancel my reservation for free at Keraton at The Plaza, a Luxury Collection Hotel, Jakarta and receive a full refund?
Yes, Keraton at The Plaza, a Luxury Collection Hotel, Jakarta offers free cancellation on select room rates, because flexibility matters! Please refer to Keraton at The Plaza, a Luxury Collection Hotel, Jakarta cancellation policy on our site for more details about any exclusions or requirements.
Does Keraton at The Plaza, a Luxury Collection Hotel, Jakarta have a pool?
Yes, this property has an indoor pool.
Is Keraton at The Plaza, a Luxury Collection Hotel, Jakarta pet-friendly?
No, pets are not allowed at this property.
How much is parking at Keraton at The Plaza, a Luxury Collection Hotel, Jakarta?
Valet parking is available for IDR 150000 per night. Limited spots are available.
What time is check-in at Keraton at The Plaza, a Luxury Collection Hotel, Jakarta?
Check-in is from 3:00 PM - 11:00 PM. Late check-in is available during limited hours.
What time is check-out at Keraton at The Plaza, a Luxury Collection Hotel, Jakarta?
Checkout is at noon.
Does Keraton at The Plaza, a Luxury Collection Hotel, Jakarta provide a shuttle to the airport?
Yes, there's an airport shuttle. A fee of IDR 440000 per vehicle, one-way, applies.
Where is Keraton at The Plaza, a Luxury Collection Hotel, Jakarta located?
Located in the heart of Jakarta, this luxury hotel is within a 10-minute walk of Plaza Indonesia, Grand Indonesia Shopping Mall and Bundaran Hi. Welcome Statue and Sarinah Mall are also within 15 minutes. BNI City Station is 14 minutes by foot and Jakarta Sudirman Station is 15 minutes.
4.6
Wonderful
5 - Excellent
84
4 - Good
30
3 - Okay
5
2 - Poor
0
1 - Terrible
3

4.7/5

Cleanliness

4.7/5

Staff & service

4.8/5

Amenities

4.5/5

Property conditions & facilities

5/5 Excellent

Travelled with family
Happy face iconLiked: Cleanliness, staff & service, property conditions & facilities, room comfort
👍👍👍
Very recommended place to stay.. both business and leisure since connected to the nice shopping mall👍
Stayed 1 night in Feb 2020

5/5 Excellent

Travelled with family
Happy face iconLiked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel, spacious rooms and great service. Direct access to Plaza Indonesia too! Will stay here again
Stayed 2 nights in Feb 2020

4/5 Good

Happy face iconLiked: Staff & service, property conditions & facilities, room comfort
Good but needs improvements in room ergonomics.
The hotel was well maintained and the stuff very friendly and helpful. The room quality was good, but the functionality and ergonomics very very poor. For example no closet, but only a bar to hang the clothes and space for the luggage underneath. No lighting at all on this space and it was impossible to See and find things inside the luggage. Many issues also with lighting in the bathroom.
Stayed 2 nights in Jan 2020

1/5 Terrible

Stayed 2 nights in Dec 2019

4/5 Good

Travelled with group
Happy face iconLiked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2019

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