Businesss in Jacksonville

Front desk staff friendly and helpful. We did find grocery bags in our room that weren't ours, meaning that the room was not thoroughly cleaned. The breakfast lacked both taste and visual appeal. Orange juice watery. We had to ask the front desk for a "Do Not Disturb" key as one wasn't found in our room.

The staff was really helpful and friendly. I enjoyed our stay and will mosltlikely stay if given the opportunity to go to Jacksonville again.

Was very please with all the staff and the room was very clean and ready when we got there. We could see the river from our room.

It's been so much in joy. Clean room. More space Kind people.

Painless check-in, clean and well appointed room, friendly, helpful staff.

our group was going on a cruise. staff went above and beyond when I lost my cell phone on their shuttle. everyone was very friendly and even rounded up some toiletry items for 2 people in our group when the airline lost their luggage. would definitely recommend this hotel.

Very clean, comfortable rooms with l are breakfast area

This hotel was undergoing a renovation when we stayed there. It was only in the common areas though. Our room was great! All the amenities you expect from Embassy Suites. The price was great and reflected any inconvenience related to the renovation. The best part was the full breakfast included in that price. I was thinking maybe a couple of hot foods at best. Boy, were we surprised! There was a full buffet of hot foods, a "toaster" area, fresh fruit and cold cereal, and get this, an omelet bar complete with a cook, and plenty of hot coffee and other hot drinks and cold juices! There was a huge variety at every station. There was only one server but she was dynamite! All this on Christmas morning!!!!

Been staying here regularly for Mayo Clinic appointments. Rooms always clean and breakfast is complete. Great staff!

Very nice, clean rooms in a easily accessible location.