While the hotel property is very nice, they apparently did not put as many resources into training their staff. Not sure if others had this experience as well but our feeling is that the staff was poorly trained (had trouble checking in for no good reason, they wouldn’t accommodate the fact I had skin cancer by giving us shade, room service barely responsive) and had trouble with English. The breakfast, aside from omelette station, was also very mediocre with some of the worst fruit I’ve had in Spain.