- Disliked: Cleanliness, staff & service, property conditions & facilities
I bought and booked a room of 25 square meters and a balcony, but I was given a room of 15 square meters without a balcony, and offered a room of 25 square meters with a balcony which I booked on your website but I was charged another 12€ payment for this room. This is terrible. I will no longer use your services and booking site. Just walk the site to take control of the hotel for fraudulent actions.