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Ruby by Serain Residences

4.0 star property
Upscale apartment, walk to Chevron Renaissance
your current months are May, 2024 and June, 2024.
May 2024
June 2024

Photo gallery for Ruby by Serain Residences

Economy Apartment, 1 Bedroom | Living area
Courtyard
Front of property
Economy Townhome, 3 Bedrooms, Non Smoking
Economy Apartment, 1 Bedroom
Reviews
6.0

Popular amenities

  • PoolPoolPool
  • WasherWasherWasher
  • DryerDryerDryer
  • Free WiFiFree WiFiFree WiFi
  • KitchenKitchenKitchen
  • Barbecue grillBarbecue grillBarbecue grill
The price is NZ$320
includes taxes & fees
15 May - 16 May

Check out the area

Map
9 Norfolk Avenue, Surfers Paradise, QLD, 4217
  • Popular LocationSurfers Paradise Beach9 min walk
  • Popular LocationCavill Avenue12 min walk
  • Popular LocationSlingshot14 min walk
  • AirportGold Coast, QLD (OOL-Coolangatta)39 min drive
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Room options

View all photos for Economy Townhome, 3 Bedrooms, Non Smoking

Economy Townhome, 3 Bedrooms, Non Smoking

Economy Townhome, 3 Bedrooms, Non Smoking

Highlights

Furnished balcony or patio
Separate dining area
Separate sitting area
Air conditioning
Kitchen
Full-sized fridge/freezer
Dishwasher
LED TV
  • 150 sq m
  • 3 bedrooms
  • 3 bathrooms
  • Sleeps 9
  • 1 Queen Bed, 4 Single Beds and 1 Double Sofa Bed

View all photos for Economy Apartment, 1 Bedroom

Economy Apartment, 1 Bedroom

Economy Apartment, 1 Bedroom

Highlights

Furnished balcony or patio
Separate dining area
Separate sitting area
Air conditioning
Kitchen
Full-sized fridge/freezer
Dishwasher
LED TV
  • 56 sq m
  • 1 bedroom
  • 1 bathroom
  • Sleeps 3
  • 1 Queen Bed

View all photos for Economy Apartment, 2 Bedrooms

Economy Apartment, 2 Bedrooms

Economy Apartment, 2 Bedrooms

Highlights

Furnished balcony or patio
Separate dining area
Separate sitting area
Air conditioning
Kitchen
Full-sized fridge/freezer
Dishwasher
LED TV
  • 75 sq m
  • 2 bedrooms
  • 2 bathrooms
  • Sleeps 5
  • 1 Queen Bed and 2 Single Beds

Similar properties

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Junior Suite, 1 King Bed, Ocean View

Crowne Plaza Surfers Paradise, an IHG Hotel

Surfers Paradise
Pool
Hot tub
Free WiFi
Restaurant
8.6 out of 10, Excellent, (1000)
The price is NZ$214
includes taxes & fees
22 May - 23 May
Crowne Plaza Surfers Paradise, an IHG Hotel

About the area

Gold Coast

Located near the beach, Ruby by Serain Residences is in Surfers Paradise, a neighbourhood in Gold Coast. Cavill Avenue and Chevron Renaissance are worth checking out if shopping is on the agenda, while those wishing to experience the area's natural beauty can explore Surfers Paradise Beach and Broadwater Parklands. Slingshot and Warner Bros. Movie World are not to be missed.
Visit our Gold Coast travel guideOpens in a new window
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What's nearby

  • Chevron Renaissance - 8 min walk
  • Surfers Paradise Beach - 9 min walk
  • Cavill Avenue - 12 min walk
  • Slingshot - 14 min walk
  • SkyPoint Observation Deck - 20 min walk

Getting around

  • Cypress Avenue Station - 7 min walk
  • Helensvale Station - 20 min drive
  • Gold Coast, QLD (OOL-Coolangatta) - 38 min drive

Restaurants

  • Nosh Pan Asian - 8 min walk
  • Clock Hotel - 9 min walk
  • Sagano - 8 min walk
  • Chiangmai Thai Restaurant Surfers Paradise - 7 min walk
  • Sushi Train - 5 min walk

About this property

Entire place

You'll have the entire apartment to yourself and will only share it with other guests in your party.

Ruby by Serain Residences

Upscale apartment, walk to Chevron Renaissance
An outdoor pool, a fitness centre and laundry facilities are available at this smoke-free apartment building. Free WiFi in public areas and free self parking are also provided. Other amenities include a garden and barbecues. Each apartment provides a kitchen with a fridge, an oven, a stovetop and a microwave. Guests can appreciate conveniences, such as a washer/dryer and a dining area, and other amenities include free WiFi and a furnished balcony.
Ruby by Serain Residences offers 7 air-conditioned accommodations with washers/dryers and a hairdryer. Rooms open to furnished balconies or patios. This accommodation offers separate sitting areas. Accommodation at this 4-star apartment has kitchens with full-sized fridge/freezers, stovetops, microwaves and separate dining areas. Bathrooms include baths or showers and complimentary toiletries.

This Gold Coast apartment provides complimentary wireless Internet access. LED televisions are featured in guestrooms. Housekeeping is provided on a daily basis.

Recreational amenities at the apartment include an outdoor pool and a fitness centre.

Languages

Chinese (Mandarin), English

Property amenities

Beach

  • Near the beach

Pool/Spa

  • Outdoor pool

Internet

  • Available in the apartment: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free secured self-parking on site

Kitchen

  • Fridge (full size)
  • Stovetop
  • Microwave
  • Oven
  • Dishwasher
  • Toaster
  • Electric kettle
  • Cleaning supplies
  • Cookware/dishes/utensils

Bedrooms

  • Bed sheets provided
  • Rollaway/extra beds: AUD 50.0 per day

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Living spaces

  • Dining room
  • Sitting area

Entertainment

  • LED TV

Outdoor areas

  • Furnished balcony/patio
  • Terrace
  • Barbecue
  • Garden
  • Outdoor furniture

Laundry

  • Washer/dryer
  • Laundry facilities

Work spaces

  • Laptop workspace

Comfort

  • Air conditioning

Pets

  • No pets allowed

Suitability/Accessibility

  • Smoke-free property

Services and conveniences

  • Daily housekeeping
  • Guidebooks/recommendations
  • Iron/ironing board

Things to do

  • Fitness centre

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector (host has indicated there is a smoke detector on the property)

General

  • 7 rooms

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 10:00 PM
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before 10:00 AM
Contactless check-out

Special check-in instructions

There is no front desk at this property
The check-in location differs from the property location; to check in, go to 3355 Surfers Paradise Blvd, Surfers Paradise QLD 4217
Guests planning to arrive outside of normal check-in hours will receive an email with special check-in instructions and lockbox information; access will be through a private entrance
If you arrive at the property after hours, you'll need to check in at an alternate location: 3355 Surfers Paradise Blvd, Surfers Paradise QLD 4217
To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 6:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Lockbox, private entrance

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for AUD 50.0 per day.
Cots (infant beds) are not available

Important information

Fees

You'll be asked to pay the following charges at the property:

  • A damage deposit of AUD 300 will be collected before check-in.

We have included all charges provided to us by the property.

Optional extras

  • Cleaning/housekeeping/linen are available for an additional fee
  • Rollaway bed fee: AUD 50.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
On-site parties or group events are strictly prohibited
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has indicated that there is a smoke detector on the property
This property is professionally cleaned

Property is also known as

Ruby Apartment By Hostrelax
Ruby by Serain Residences Apartment
Ruby by Serain Residences Surfers Paradise
Ruby by Serain Residences Apartment Surfers Paradise

Frequently asked questions

Does Ruby by Serain Residences have a pool?

Yes, this property has an outdoor pool.

How much does it cost to stay at Ruby by Serain Residences?

As of 14 May 2024, prices found for a 1-night stay for 2 adults at Ruby by Serain Residences on 15 May 2024 start from NZ$320.03, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Ruby by Serain Residences pet-friendly?

No, pets are not allowed at this property.

How much is parking at Ruby by Serain Residences?

Self-parking is free at this property.

What time is check-in at Ruby by Serain Residences?

Check-in start time: 3:00 PM; check-in end time: 10:00 PM.

What time is check-out at Ruby by Serain Residences?

Checkout is at 10:00 AM.

Where is Ruby by Serain Residences located?

Located in Surfers Paradise, this apartment building is within a 10-minute walk of Budds Beach, Chevron Renaissance and Surfers Paradise Beach. Cavill Avenue and Slingshot are also within 15 minutes. Cypress Avenue Station is 7 minutes by foot.

Ruby by Serain Residences Reviews

Reviews

6.0
Rating 10 - Excellent. 7 out of 19 reviews" "
Rating 8 - Good. 1 out of 19 reviews" "
Rating 6 - Okay. 2 out of 19 reviews" "
Rating 4 - Poor. 2 out of 19 reviews" "
Rating 2 - Terrible. 7 out of 19 reviews" "

7.2/10

Cleanliness

7.0/10

Amenities

7.2/10

Property conditions & facilities

5.0/10

Eco-friendliness

Reviews

10/10 Excellent

Brett

Stayed 6 nights in Dec 2023

4/10 Poor

Stephen

Stayed 4 nights in Dec 2023

10/10 Excellent

Luca

Travelled with group
Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Dec 2023

8/10 Good

Michael

Liked: Cleanliness, property conditions & facilities
Prooerty was well managed as didnt realise was schoolies time but was still quiet & security was good. Was a good stay
Stayed 1 night in Nov 2023

2/10 Terrible

David

Travelled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
Where do I start, the treasure hunt for the keys. The second key in a different location🙄 The apartment was dirty and run down and depressing. 3 knives, 3 forks, 3 spoons, what’s with that😡 too bad if you want to have anyone around for a bbq, I went out and brought more cutlery. Everything was cheap and nasty. Will never stay there again.
Stayed 11 nights in Aug 2023

2/10 Terrible

Amrit

Disliked: Cleanliness
Stayed 4 nights in Apr 2023

10/10 Excellent

Casey

Stayed 2 nights in Jul 2022

4/10 Poor

Aya

Liked: Cleanliness
terrible communication. No one is going to answer the phone after hours. No staff to get help. If you are checking in after hours, be careful because they will never going to answer the call if you need help. We couldn’t check in because they haven’t send us the check in details and we were trying to get help but no one answers the phone nor reply to my email for quite a long time. Very disappointing with the communication.
Stayed 1 night in Dec 2021

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Nice and clean property. Great size for a family of three. Close to everything but can be quite noisy because of the hotel next door.
Stayed 1 night in Apr 2021

2/10 Terrible

Verified traveller

Liked: Amenities, property conditions & facilities
Disliked: Cleanliness
Stayed 1 night in Apr 2021