Neptune Resort is located in Broadbeach, a neighborhood in Gold Coast, and is in the entertainment district and near the beach. Pacific Fair Shopping Centre and Cavill Avenue are worth checking out if shopping is on the agenda, while those wishing to experience the area's popular attractions can visit Slingshot and Currumbin Wildlife Sanctuary. Warner Bros. Movie World and Wet'n'Wild Gold Coast are not to be missed. Take an opportunity to explore the area for water adventures such as surfing/body boarding and other activities like whale-watching.
Gold Coast Convention and Exhibition Centre - 11 min walk
Cavill Avenue - 5 min drive
Getting around
Broadbeach South Light Rail Station - 3 min walk
Varsity Lakes Station - 19 min drive
Coolangatta Airport (OOL) - 32 min drive
Restaurants
Saffron Indian Gourmet - 1 min walk
Nineteen at the Star - 6 min walk
No Name Lane - 6 min walk
The Lucky Squire - 6 min walk
Sumo Japanese - 7 min walk
About this property
Neptune Resort
Hotel near The Star Gold Coast
Close to The Oasis and Pacific Fair Shopping Centre, Neptune Resort provides a terrace, a coffee shop/cafe, and a garden. For some rest and relaxation, visit the sauna or the spa tub. Free in-room WiFi and a gym are available to all guests.
Other perks include:
An outdoor pool with sunloungers
Free self-parking
An outdoor tennis court, a front desk safe and barbecues
Tour/ticket information, smoke-free property and a vending machine
Guest reviews give top marks for the helpful staff and location
Room features
All rooms are individually furnished, and include comforts such as air conditioning and separate sitting areas, in addition to perks such as free WiFi and dining tables.
Extra conveniences in all rooms include:
Separate baths/showers and hairdryers
Wardrobes/cupboards, balconies and separate sitting areas
Languages
English
Property amenities
Internet
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi
Parking and transport
Height restrictions apply for on-site parking
Free self parking on site
Wheelchair-accessible parking and van parking available
Food and drink
A coffee shop/cafe
Restaurants on site
Tom's Cafe
Things to do
Gym
Outdoor pool
Outdoor tennis court
Sauna
Spa tub
Family friendly
Dining table
In-room full-sized refrigerator/freezer
In-room kitchen
In-room microwave
In-room washer/dryer
Outdoor pool
Separate in-room dining area
Soundproofed rooms
Conveniences
Guidebooks
Luggage storage
Safe at front desk
Vending machine
Guest services
Tour and ticket assistance
Weekly housekeeping
Outdoors
Barbecue grill
Beach towels
Garden
Picnic area
Pool loungers
Terrace
Accessibility
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Check-in start time: 2 PM; Check-in end time: 6:00 PM
Minimum check-in age: 18
Check-out
Check-out before 10 AM
Special check-in instructions
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
For more details, please contact the property using the information on the booking confirmation
Access methods
Staffed front desk
Pets
Pets not allowed (service animals are welcome, and are exempt from fees)
Children and extra beds
Children are welcome
Payment types
Important information
Fees
You'll be asked to pay the following charges at the property:
Deposit: AUD 200.00 per stay
We have included all charges provided to us by the property.
Optional extras
Crib (infant bed) fee: AUD 10.0 per day
Rollaway bed fee: AUD 35.0 per day
Credit card charges are subject to a surcharge of 2.53 percent
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
This property is professionally cleaned
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
WiFi is provided up to 500 MB per guestroom, per stay.
We should mention
This property's policy is to refuse certain bookings for the purpose of group events or parties, including stag and hen parties
Only registered guests are allowed in the guestrooms
Parking height restrictions apply
Property is also known as
Neptune Broadbeach
Neptune Resort
Neptune Resort Broadbeach
Neptune Resort Broadbeach, Gold Coast
Neptune Resort Hotel
Neptune Resort Broadbeach
Neptune Resort Hotel Broadbeach
Frequently asked questions
Does Neptune Resort have a pool?
Yes, this property has an outdoor pool.
Is Neptune Resort pet-friendly?
No, only service animals are welcome at the property.
How much is parking at Neptune Resort?
Self-parking is free at this property.
Neptune Resort Reviews
Reviews
8.8
Excellent
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
Apartment was clean and close to restaurants and shops. I was disappointed that there was no aircon in the bedroom. Also we were given only 2 towels per couple. When asking for more towels at reception we were told it was a self contained unit and that we need to wash our towels. I didn’t come on holidays and pay the money for the apartment to do washing. Plus what were we going to use whilst we washed them. We had to pay extra for more towels. This is ridiculous for the money we paid. Also we didn’t have access to pool towels as reception closed at Midday Sunday. However the sign said 5pm.
I had an 8 night stay with my 12 year old son
I really enjoyed staying at Neptune Resort and the staff we’re really friendly
The only thing i would suggest is that the $200 deposit be given back a little sooner i am still waiting after 6 days to receive my money
No bathroom light for four days difficult to shave etc
grouting dirty in bathroom sofas both had no springs unable to sit comfortably loud bang when flushed toilet loose panel reported nothing done
Old tired decor thoughout