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Oaks Gold Coast Hotel

3.5 star property
Hotel with an outdoor pool, near Gold Coast Convention and Exhibition Centre
your current months are October, 2024 and November, 2024.
October 2024
November 2024

Photo gallery for Oaks Gold Coast Hotel

Lobby
In-room safe, desk, laptop workspace, blackout curtains
Exterior
Outdoor pool
In-room safe, desk, laptop workspace, blackout curtains

Reviews

8.6 out of 10

Excellent

Popular amenities

8.6 out of 10
Guests loved the amenities.
  • Housekeeping
    Housekeeping
  • Parking available
    Parking available
  • Laundry
    Laundry
  • Pool
    Pool
  • Air conditioning
    Air conditioning
  • Free WiFi
    Free WiFi
The price is NZ$217
includes taxes & fees
22 Sept - 23 Sept
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Room options

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Showing 3 of 24 rooms

View all photos for Apartment, 2 Bedrooms, Ocean View (Dual Key) (No Housekeeping)

In-room safe, desk, laptop workspace, blackout curtains

Apartment, 2 Bedrooms, Ocean View (Dual Key) (No Housekeeping)

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Kitchenette
Fridge
Dishwasher
TV
Washer/dryer
  • 120 sq m
  • Ocean view
  • Sleeps 6
  • 2 King Beds

View all photos for Apartment, 2 Bedrooms, Ocean View (Dual Key)

In-room safe, desk, laptop workspace, blackout curtains

Apartment, 2 Bedrooms, Ocean View (Dual Key)

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Kitchenette
Fridge
Dishwasher
TV
Washer/dryer
  • 120 sq m
  • Ocean view
  • Sleeps 5
  • 2 King Beds

View all photos for Apartment, 2 Bedrooms (Dual Key)

In-room safe, desk, laptop workspace, blackout curtains

Apartment, 2 Bedrooms (Dual Key)

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Kitchenette
Fridge
Dishwasher
TV
Washer/dryer
  • 120 sq m
  • Partial ocean view
  • Sleeps 5
  • 2 King Beds

Similar properties

Junior Suite, 1 King Bed, Ocean View
Crowne Plaza Surfers Paradise, an IHG Hotel
Pool
Hot tub
Free WiFi
Restaurant
8.6 out of 10, Excellent, (1000)
The price is NZ$205
includes taxes & fees
20 Oct - 21 Oct
Crowne Plaza Surfers Paradise, an IHG Hotel

About the area

Map
2801 Gold Coast Highway, Surfers Paradise, Surfers Paradise, QLD, 4217

What's nearby

  • SkyPoint Observation Deck - 15 min walk
  • Gold Coast Convention and Exhibition Centre - 17 min walk
  • The Star Gold Coast - 2 min drive
  • Pacific Fair Shopping Centre - 2 min drive
  • Cavill Avenue - 3 min drive

Getting around

  • Florida Gardens station - 2 min walk
  • Varsity Lakes Station - 17 min drive
  • Gold Coast, QLD (OOL-Coolangatta) - 33 min drive

Restaurants

  • ‪Cantina on Capri - ‬19 min walk
  • ‪McDonald's - ‬14 min walk
  • ‪Broadbeach Bowls Club - ‬9 min walk
  • ‪BMD Northcliffe Surf Club - ‬12 min walk
  • ‪Shiraz - ‬5 min walk

About this property

Oaks Gold Coast Hotel

Hotel near Gold Coast Convention and Exhibition Centre
Located close to Pacific Fair Shopping Centre, Oaks Gold Coast Hotel provides a terrace, a garden and dry cleaning/laundry services. Free in-room WiFi and a business centre are available to all guests.
You'll also find perks such as:
  • An outdoor pool
  • Self-parking (surcharge), a round-trip airport shuttle (surcharge) and express check-out
  • Express check-in, a banquet hall and a front desk safe
  • Smoke-free property, a lift and 5 meeting rooms
  • Guest reviews give top marks for the helpful staff
Room features
All 64 rooms include comforts such as laptop-friendly workspaces and air conditioning, in addition to thoughtful touches such as free WiFi and separate sitting areas.
Other amenities include:
  • Rollaway/extra beds (surcharge) and cots/infant beds (surcharge)
  • Eco-friendly toiletries, shower/bath combinations and hairdryers
  • 32-inch TVs with premium channels
  • Separate sitting areas, LED light bulbs and fridges

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Return airport shuttle (surcharge)
  • Parking on site (AUD 20 per night)
  • Wheelchair-accessible parking available

Things to do

  • Outdoor pool

Family friendly

  • Cot (surcharge)
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool
  • Rollaway/extra bed (surcharge)

Conveniences

  • Guidebooks
  • Laundry facilities
  • Limited-hour front desk
  • Safe at front desk

Guest services

  • Change of bedsheets on request
  • Change of towels on request
  • Daily housekeeping
  • Dry cleaning/laundry service
  • Tour and ticket assistance

Business services

  • 5 meeting rooms
  • Business centre

Outdoors

  • Garden
  • Terrace

Spa

  • In-room massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • In-room accessibility
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-width doorways

More

  • 22 floors
  • At least 80% lighting from LEDs
  • Banquet hall
  • Building
  • Built in 1997
  • Comprehensive recycling policy
  • Eco-friendly cleaning products used
  • Humane treatment of captive wild animals
  • Local artist showcase
  • Locally-owned and organised tours and activities
  • Smoke-free property
  • Traditional architecture

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Cot (surcharge)
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 32-inch TV with premium digital channels

Food and drink

  • Refrigerator
  • Restaurant dining guides

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Safe
  • Separate sitting area
  • Water-efficient toilets
  • Window screens

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: midnight
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before 10:00 AM
Express check-out available

Special check-in instructions

The property charges 1.5 per cent for credit card payments
The front desk is open daily from 7:00 AM - midnight
Front desk staffed during limited hours

Access methods

Front desk (limited hours)

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are available for AUD 59.0 per night.
Cots (infant beds) are available for AUD 20 per night

Payment types

Important information

Optional extras

  • Self-parking fee: AUD 20 per night
  • Crib (infant bed) fee: AUD 20 per night
  • Rollaway bed fee: AUD 59.0 per night
  • Credit card charges are subject to a surcharge of 1.5 per cent

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
This property uses eco-friendly cleaning products

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Oaks Gold Coast Hotel Hotel
Oaks Gold Coast Hotel Surfers Paradise
Oaks Gold Coast Hotel Hotel Surfers Paradise

Frequently asked questions

Does Oaks Gold Coast Hotel have a pool?

Yes, this property has an outdoor pool.

How much does it cost to stay at Oaks Gold Coast Hotel?

As of 21 Sept 2024, prices found for a 1-night stay for 2 adults at Oaks Gold Coast Hotel on 22 Sept 2024 start from NZ$216.66, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Oaks Gold Coast Hotel pet-friendly?

No, only service animals are welcome at the property.

How much is parking at Oaks Gold Coast Hotel?

Self-parking is available for AUD 20 per night.

What time is check-in at Oaks Gold Coast Hotel?

Check-in start time: 2:00 PM; check-in end time: midnight.

What time is check-out at Oaks Gold Coast Hotel?

Checkout is at 10:00 AM.

Does Oaks Gold Coast Hotel provide a shuttle to the airport?

Yes, there's an airport shuttle.

Where is Oaks Gold Coast Hotel located?

Located in Surfers Paradise, this hotel is 0.9 mi (1.4 km) from Gold Coast Convention and Exhibition Centre and 1.4 mi (2.3 km) from Pacific Fair Shopping Centre. Warner Bros. Movie World and Wet'n'Wild Gold Coast are also within 16 mi (25 km). Florida Gardens station is only a 2-minute walk and Broadbeach South Light Rail Station is 27 minutes.

Oaks Gold Coast Hotel Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 140 out of 260 reviews" "
Rating 8 - Good. 75 out of 260 reviews" "
Rating 6 - Okay. 20 out of 260 reviews" "
Rating 4 - Poor. 12 out of 260 reviews" "
Rating 2 - Terrible. 13 out of 260 reviews" "

9.0/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

8.6/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Georgia

Stayed 1 night in Aug 2024

8/10 Good

Ashley

Liked: Property conditions & facilities
Disliked: Staff & service
I stayed at the property before about two years ago. Back then the service and facilities were immaculate. I went to check in at 1:30pm and the lady at the front desk was serving someone else. I waited and she looked at me and asked me to take a seat until she was finished. She continued on to laugh with the other guest for the next 15 minutes. I walked back up asking if I could leave my bag so I could get some food (had been travelling for 2 hours to get to the property and didn’t want to wait for ages for her to finish). She told me that she wouldn’t be long and to take a seat again. Honestly i was checked in after 30 minutes. Once I was checked in, she forgot to give me my room key. I had to come back downstairs to get my room key. I went upstairs and there was hair in one of the rubbish bins. On the second day of my stay, I went downstairs and asked for a towel for the pool. The lady at the desk said they haven’t been delivered yet and to use the one from my room - for perspective, it was 1pm in the afternoon. I asked for a toothbrush kit as I forgot toothpaste and was told to get it from the front desk. I went to the pool on my last day and the jacuzzi was tepid and not warm at all. I think that customer service is so important especially if you want customers to return. Definitely was lacking customer service and basics of my stay. Unfortunately not sure I will be returning on my next stay on GC or would I recommend it.
Stayed 2 nights in Aug 2024

10/10 Excellent

sarah

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent would visit you guys again it was perfect cannot fault it at all.
Stayed 2 nights in Jun 2024

8/10 Good

Susan

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
A more quiet location being between Broadbeach and Surfers but convenient to light rail. Clean and comfortable room with plenty of space.
Stayed 1 night in May 2024

10/10 Excellent

Joel

Stayed 1 night in Apr 2024

2/10 Terrible

Mark

Disliked: Staff & service, amenities, property conditions & facilities
This hotel is so outdated, tired and uncomfortable. Pay a little extra and stay elsewhere. Checkout is 10am, the 80’s decor has never been updated, the fridges are noisy, the bed uncomfortable, and there is no powerpoint to charge your phone. Also, the car park is lower than 2 metres, which is too low for most SUVs. Give it a miss. Quest should buy it and do it up.
Stayed 2 nights in Apr 2024

2/10 Terrible

Robbie

Disliked: Staff & service
Paid lastminute.com for my room....payment was taken, was given confirmation online...arrived before close of check-in to find nobody at the desk, then a rude cleaner who said I hadn't booked a room, and when I showed them my details and began to record the whole incident as proof, the cleaner for some reason decided to call the police....the worst I've ever been treated by any hotel, and lastminute.com have still not refunded my money. Disgusting
Stayed 1 night in Mar 2024

10/10 Excellent

Kenny

Stayed 1 night in Mar 2024

10/10 Excellent

Litsa

Stayed 1 night in Feb 2024

10/10 Excellent

Joseph

Stayed 1 night in Feb 2024

8/10 Good

John

Travelled with group
I thought the room was well equiped, reasonably priced, spacious and having a balcony was nice. Our King bed was comfortable and the room had old style charm with a lot of wooden cabinetry and greenstone floor/ wall tiles. Very clean, staff friendly and helpful. We enjoyed our stay at the Oaks Hotel.
Stayed 1 night in Jan 2024

8/10 Good

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort
Nice and Clean, good location with a tram station right out the front and the beach is a very short walk.
Stayed 2 nights in Jan 2024

6/10 Okay

Stuart

Liked: Cleanliness, staff & service, property conditions & facilities
The room itself was fine. The problem was I stayed for two nights, the first with my partner, and the second with my daughter. I asked for a sofa bed for the second night and was told it was going to cost $59. Slight rip off.
Stayed 2 nights in Jan 2024

8/10 Good

Peter

Liked: Cleanliness, staff & service, property conditions & facilities
The Oaks is old and tired but the rooms are large, clean and comfortable. Spacious bathrooms and a spa. The only negative was booking through wotif. I will never do that again as they were totally inflexible and when I wanted to lengthen my stay by 1 night by getting their 2 nights earlier and leaving a day earlier they refused to assist at all and refused me to refund me a single cent. I therefore booked my first 2 nights directly through another hotel. I will therefore b never book through wotif a gain. What a terrible rip off it is. I have referred the matter to Fair Trading so hopefully I will ultimately get some money back.
Stayed 3 nights in Jan 2024

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Do yourself a favour - stay here
I absolutely loved this property. The staff were beyond friendly and helpful at all times, the room with views toward the ocean were incredible. The rooms are a great size with loads of amenities. If you want TV or on demand, this is the place they have heaps of channels and movies all free. The only slight criticism I would have, and that could will be a personal choice, I found the bed a little soft, I like more firm mattress. But that is literally the only thing that I can say that is not five star.
Stayed 3 nights in Jan 2024

10/10 Excellent

Robert, Chiswick

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent
Stayed 4 nights in Dec 2023

4/10 Poor

Tracie

Liked: Cleanliness
Disliked: Staff & service
One step up from a budget motel in terms of service, won’t be back
Stayed 1 night in Dec 2023

10/10 Excellent

Peter

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Jun 2023

10/10 Excellent

Trevor

Business traveller, Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2023

8/10 Good

Damien

Liked: Cleanliness, property conditions & facilities
Good
Stayed 2 nights in Nov 2023

8/10 Good

Lohith

Liked: Cleanliness, staff & service, property conditions & facilities
Good hotel & exceptional receiptionist
Stayed 1 night in Nov 2023

10/10 Excellent

James

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2023

6/10 Okay

Viktor

We were told that we could have a late checkout, only to be called and woken 5 minutes before 11am and told we have 5 minutes to vacate. Then we were charged a late fee!!!
Stayed 2 nights in Oct 2023

8/10 Good

Chris

Good value for money.
Stayed 2 nights in Oct 2023

8/10 Good

Melissa

Travelled with family
Liked: Cleanliness, property conditions & facilities
The bathrooms were beautiful. Great spa, great shower. PowerPoint locations extremely inconvenient especially for elderly (right on the bottom of the ground and under objects that are hard to reach and need moving). Also our rooms weren’t cleaned on day two, our towels weren’t replaced we had to ask for new towels. And for ten minutes at approx 8pm last night there was plumbing noise and drill noise above our head. The view was beautiful and so was the room. The spa bath has a drip that needs a plumber. Needs maintenance and consideration for power usage. Otherwise enjoyable stay
Stayed 2 nights in Sep 2023