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Reviews of Hotel Accademia

3 out of 5
Hotel Accademia
Via Faenza, 7, Florence, FI

Reviews

9.2

Wonderful

Rating 10 - Excellent. 233 out of 350 reviews" "
Rating 8 - Good. 93 out of 350 reviews" "
Rating 6 - Okay. 11 out of 350 reviews" "
Rating 4 - Poor. 5 out of 350 reviews" "
Rating 2 - Terrible. 8 out of 350 reviews" "

9.4/10

Cleanliness

9.6/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Treena

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
When we return to Florence we will stay here! We will recommend this hotel to all our friends, family and contacts! The best location, service and safe environment! Canadians loved this hotel!
Stayed 2 nights in May 2024

10/10 Excellent

Sikanderbir

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
BEAUTIFUL PLACE VERY RELAXING, OWNER AND STAFF VERY NICE , EXCELLENT SERVICE , I WOULD LOVE TO VISIT AGAIN AND AGAIN
Stayed 1 night in May 2024

10/10 Excellent

Juan

Stayed 2 nights in Apr 2024

10/10 Excellent

Kevin

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent location and service!
Stayed 3 nights in Apr 2024

10/10 Excellent

Kamelia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was very kind. Angelo welcomed us at midnight. Next door restaurant brought us food. Complete italian hospitality. We loved the location. Lots of space for three of us. Close to train station. Excellent breakfast included. Thank you!
Stayed 6 nights in Mar 2024

10/10 Excellent

Hector

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stay at this hotel for a night and is very convenient because is near the airport. Shuttle included, good restaurant.
Stayed 1 night in Mar 2024

8/10 Good

Morgan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Mar 2024

10/10 Excellent

Iris Alison

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Mar 2024

10/10 Excellent

Jenee

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
We stayed here in July 2023 and the staff, service and location were fabulous! Transportation very accessible and great dining options.

10/10 Excellent

Ruben, Spring

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The employees were very friendly and helped us at all times. The included breakfast was not what I expected and I liked it. They also have enough towels in the room. met our expectations
Stayed 2 nights in Mar 2024

4/10 Poor

Jenny

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Good location. Close to train station and within walking distance to main attractions. Breakfast was good. However, room was a disappointment. Actual room was big but washroom was tiny (couldn't even sit down on the toilet probably). There was also mold in the washroom ceiling and you can smell it in the entire room too as there is no ventilation.
Stayed 2 nights in Feb 2024

10/10 Excellent

Isabella

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Hotel Academia was perfect for our stay in Florence. Easy walk from train station. Very close to city centre sightseeing. The staff were very friendly and offered suggestions for us. The continental breakfast had everything we needed in a quaint setting. Our room was attractive and comfortable. The only challenge is the walk up stairs to hotel entrance, might be problem for some but I expect the staff would help with bags if requested. We would stay here again.
Stayed 2 nights in Feb 2024

10/10 Excellent

Rodrigo

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good partner to visit Firenze
Very good experience, hotel was central and very convenient to tourist around the city
Stayed 2 nights in Feb 2024

10/10 Excellent

Cheryl

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a wonderful experience at Hotel Accademia. Friendly staff. Clean rooms. Lovely breakfast.
Stayed 2 nights in Feb 2024

6/10 Okay

Julienne

Liked: Cleanliness
Disliked: Property conditions & facilities
Clean room. Hotel workers were smoking on the property and it filled the dining hall. Very walkable and central location.

10/10 Excellent

Forrester

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
My son and I enjoyed our stay. The front desk folks were friendly and helpful. The breakfast was decent and I liked the variety. The staff were great.
Stayed 1 night in Jan 2024

10/10 Excellent

Austin

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay.
The front desk employees were great and very helpful. We received tons of local information, tips, and suggestions. The breakfast was a perfect spread. Not a ton of things but plenty of items to choose from to have a good breakfast. Great location. Very easy to walk to everywhere. The room was comfortable and clean. I enjoyed my stay and would stay again.
Stayed 4 nights in Jan 2024

8/10 Good

Wai Fong Wendy

Liked: Cleanliness, staff & service, amenities
The property is centrally located and the only downside is there is no lift. If you have a heavy suitcase, it is a challenge to your physical strength. The staff is very nice and help me to carry the luggage to the check in counter while I climbed half way of the stairway. Luckily my room was at the first floor.
Stayed 2 nights in Jan 2024

10/10 Excellent

Kathleen

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great spot
Amazing breakfast
Stayed 2 nights in Jan 2024

8/10 Good

Alice

Stayed 3 nights in Dec 2023

10/10 Excellent

Donna

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Dec 2023

2/10 Terrible

yardena

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Awful service and the rooms are smaller then shown
The hotel gave us a room near the reception who looked like a staff room not for clients As we wanted to change room, the refused and we had to move to another hotel. They even didn’t refund us of the money yet and offered us only a part of the cost refunded.
Stayed 2 nights in Dec 2023

10/10 Excellent

Anna

Stayed 2 nights in Dec 2023

10/10 Excellent

Luisa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel, great service. Near by walking distance of all the important places to visit.
Stayed 1 night in Dec 2023

6/10 Okay

Guylaine

Stayed 2 nights in Dec 2023

6/10 Okay

Mary

Travelled with family
Liked: Cleanliness, staff & service
Staff was helpful The light in the bathroom was motion activated which was very annoying when trying to use the toilet and shower. I had to keep reaching up and waving my hands. I had to open the shower door every two minutes and wave my hands around every time the light went off period there was a pull cord in the shower to activate this light sensor but it didn't work period the overhead shower button didn't work so I had to use the handheld shower, and no washcloths to bath with. Took 5 minutes to get warm water.
Stayed 2 nights in Dec 2023

10/10 Excellent

Gustavo

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel is a jewel in Florence....the staff is incredible friendly Alex was amazing so was the rest of staff....i will use again if i return to Firenze.
Stayed 6 nights in Nov 2023

8/10 Good

Kakul

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel is conveniently located and is within walking distance to the train station and the Duomo. There are so many dining options nearby. The room I had was spacious, with an equally spacious bathroom. I loved the big walk-in shower. There are extra duvets in the wardrobe and an anti-mosquito plug in the drawer under the desk. Unfortunately, mosquitos are still around in November. The staff is polite, friendly, and helpful.
Stayed 4 nights in Nov 2023

10/10 Excellent

Rinda

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A Gem
The hotel was amazing. We would definitely stay here again. The hotel staff was so friendly especially Allesandro at the front desk. He was so helpful. The lady that does the breakfast was amazing also. She always was on top of everything. Thank you for an amazing stay.
Stayed 2 nights in Nov 2023

8/10 Good

Esther

Liked: Amenities, property conditions & facilities
Great people
Stayed 2 nights in Nov 2023

10/10 Excellent

Paul

Stayed 2 nights in Nov 2023

10/10 Excellent

Kaitlyn

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed here 4 nights. Very walkable area of Florence to stay. Close to the train and metro stations for our day trip to Venice. Good breakfast. I’ve noticed not all hotels in Italy provide conditioner, bring some for here (I had some from my prior hotel). We liked how quiet the rooms were and very nice bathrooms. Our shower had an issue but we kept forgetting to bring up with the staff on how to change the diverter so we only could use the handheld. Good hot water and water pressure from that worked.
Stayed 4 nights in Nov 2023

10/10 Excellent

Robert

Stayed 3 nights in Nov 2023

8/10 Good

katherine

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Nov 2023

8/10 Good

Yuqing

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good value. Good healthy choice of breakfast. Close to everything. My room was close to the front desk. I can hear people talking all the time. Not a problem to sleep as I had earplugs. I would rate 5 if not because of this.
Stayed 2 nights in Nov 2023

10/10 Excellent

Jacob, Lubbock

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice hotel in a very good location that is close to the train station, Duomo, and most of the other major attractions. The hotel is very clean, the staff is friendly, and they have a pretty decent breakfast. There is no elevator, so we had to go up a lot of stairs to get to our room.
Stayed 3 nights in Nov 2023

10/10 Excellent

Cynthia

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Great location. Friendly, helpful staff.
Stayed 2 nights in Nov 2023

10/10 Excellent

Rhonda

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Such old character! The gentlemen at the front desk Alejando was amazing!! SOO helpful and friendly! Breakfast was lovely and plentyful
Stayed 2 nights in Nov 2023

10/10 Excellent

Stephen

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Nov 2023

4/10 Poor

Carlos

Travelled with family
Liked: Staff & service
Friendly, attentive and nice staff but the room was full of blood sucking mosquitos that left us with several bug bites.

10/10 Excellent

Scott

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff, excellent location, clean and great breakfast!
Stayed 5 nights in Nov 2023

8/10 Good

Angel

Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
Everyone was very welcoming! Alejandro was exceptionally knowledgable, angelo was great, not sure of her name but the breakfast host ... short woman with shoulder length semi blonde hair was so sweet and she did not miss a beat... banquet was always full. Thank to everyone for the hospitality!! We felt as if we were coming home for a visit!!
Stayed 4 nights in Oct 2023

2/10 Terrible

Eduardo

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort
Seventy two steps to get to our room and no elevator!
Stayed 3 nights in Oct 2023

10/10 Excellent

Maria

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice location for walking to many sites and so many restaurants close by. The staff were very friendly and helpful, breakfast was delicious, the bed was comfortable and the room was spacious, especially for Florence.
Stayed 1 night in Oct 2023

8/10 Good

Catherine

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2023

8/10 Good

Jean-Luc

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff, rooms are ok, ideal location
Stayed 1 night in Oct 2023

8/10 Good

Ralph

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great and surprising place in the heart of city
Lovely place in the heart of the city and a super helpful reception guy who told us all the places to go and plotted them on a map provided by the hotel
Stayed 1 night in Oct 2023

10/10 Excellent

Constance

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
No elevator due to location in historic buildings.
Stayed 2 nights in Sep 2023

10/10 Excellent

Maya

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
So easy to walk to every where so central location Will definitely stay again

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean and perfectly located
You couldn't ask for a more perfect location in Firenze. The hotel is so close to the Cathedral of Santa Maria del Fiore and many other attractions. Most every tourist landmark is within walking distance. It's also close to the train station which makes it very convenient. The room was small but comfortable. The air conditioning worked perfectly, as it was very hot. And oh.... so many restaurants. We had incredible meals at two nearby restaurants - Il Nutino Ristorante Pizzeria and Il Grande Nuti. Il Grande Nuti makes the most beautiful pasta and florentine steaks. It is a 'must try'!
Stayed 2 nights in Aug 2023