"Staff was all amazing and extremely kind. The property needs some love though. Leaky bathroom in a few ways (sink and toilet). One day all the main elevators to our floor were out all day…walked down 28 flights of stairs to get out and then to get back up we were able to take the service elevators which somehow didn’t go to floor 28 (at least only one flight of stairs to get to our room this time lol). Rooms are outdated and worn. Location is excellent though. All around decent stay but cost felt high for status/condition of the property (especially rooms) compared to my previous stays at other (more upscale) locations in NYC."
"Great location in midtown. I rebooked for my next business trip. Staff is excellent and responsive. Room needed some maintenance (nightstand had a lot of wear and tear). Views are stunning. Highly recommend."
"Our stay was great for two nights Great location with restaurants and time square. Price was very reasonable. We would definitely stay there again. Very nice place and staff was extremely helpful."
"Very clean and newly renovated. Super convenient location. Easy walk to Central Park, Rockefeller Plaza and more. Coffee maker in room which is a luxury in NYC. Would stay again."
"The hotel is conveniently located a few blocks from Times Square. We arrived before published check-in time, but Adrian at the front desk allowed us to have an early check-in, which we greatly appreciated.
The room was clean, and air conditioning worked well during what were several extremely hot days.
When we checked out we were able to store our luggage, which was very helpful given that we weren't leaving NY until early evening."